Ulu Kitchen by Merriman

Review summary

1. R

   Robert

   San Diego

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Disappointed in this place. Had the potential to be a great meal, but it failed. When we arrived, we were stunned on how beautiful the location was. Great start. Seated quickly and our waitress asked for our drink order and appetizers. Those were brought quickly also. The monkeypod mai thai was good and the corn chowder was good. The clams were ok. It started to sprinkle and we were offered a table inside. We accepted the offer and moved inside. This is where things turned. It took approximately 30 minutes to get the rest of our order, the hamburger and macadamian nut fish. Not sure what happened, but there was lack of communication somewhere and it appeared to upset our waitress, and didn’t get any response from for approximately 20 minutes. Finally the food came out. The burger was ok, but the fries were burnt. The fish was soggy and lacked the crust that is usual with mac nut fish. Expected better service and better food for a $200+ meal. Won’t return back.
   

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2. D

   David

   Hawaii

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   good food prepared well, great sunset views, friendly and helpful staff. Comfortable chairs,
   

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3. P

   Patrick

   VIP

   Jacksonville

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and amazing drinks and food - will definitely be back
   

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4. B

   Bob

   VIP

   Portland

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Nice server, good food, but short staffed today resulting in slow service and incorrect order (forgot to include bacon and mixed up orders). Offered a 10% discount however we already had a 10% discount offer that they would not honor. Would give a second chance in hopes that todays staffing problem was a fluke.
   

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5. M

   Michelle

   Las Vegas

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing but prices are crazy. Dinner for 5 with one cocktail/wine per person and two apps was just under $1,000!!
   

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6. H

   Howard

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were great! We really enjoyed our meal.
   

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7. J

   Janine

   VIP

   Los Angeles

   31 reviews

   5.0

   31 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very healthy good food. Server MATT very aggentive and knowledgeable.
   

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8. J

   John

   Washington DC

   3 reviews

   1.0

   3 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   We spend 21 days every year in Maui. We eat out for dinner 18 nights We only go to Merriman's Kapalua and Monkeyod in Whalers Village - always EXCELLENT. We thought we would try Merriman's Ula @ The Westin for my 70 th Birthday. We requested a table outside up front during first seating at 5:45. Beautiful weather. What we got was: 1) The WORST TABLE IN THE RESTAURANT!!! Barely outside tucked WAY IN THE BACK with limited view and Heavy Traffic. Just Awful!!! 2) The oysters were the SMALLEST I HAVE EVER been served. 3 of the five were smaller than a dime and the 2 others slightly larger than a dime. $ 31 and only one topping - a very oniony sauce. 3) Food was just ok - my filet and lobster ravioli were ice cold 🥶 4) Server was average - just kind of 'phoning it in' Overall, maybe the worst $ 400 dinner for 3 I've ever had. 5) I understand everyone has an off night but I stoped there before and showed them the sections where we would like to sit. They said NO PROBLEM as we would be in the First Seating. Instead, was given the WORST TABLE IN THE HOUSE. Very Poor Experience.
   

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9. S

   Suzanne

   VIP

   Salt Lake City

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Husband had the surf and turf and I had the mahi mahi. Both were excellent! Our waiter Nick, was the bomb, so attentive, even though it was a very busy evening for him! We’ll definitely be back!
   

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10. C

    Catherine

    VIP

    Phoenix

    4 reviews

    5.0

    4 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Outstanding food and service. We ate breakfast with Andy as our server and the was amazing so we decided to go back for dinner. Fresh ingredients, amazing service and super location. We will return!
    

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