UMI by Vikram Garg

Review summary

1. J

   Jennifer

   VIP

   Las Vegas

   27 reviews

   3.0

   27 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Skip this place, way better options in Waikiki. Hostess was annoyed we didn’t send a special note that our third person was our young child, even though there were other kids, older and younger, already in the restaurant. I guess because their main thing is their prix fixe. We had thought this place had great seafood and were prepared to spend a bit but the service was so bad (didn’t get menu for 10 min, sommelier ended up as our waiter and got our order wrong, etc.), we just ordered the bare minimum and closed our tab asap. The food we did have was fine but nothing special, so we are glad we didn’t get more. This place was ready easy to book last minute and change last minute on OpenTable for prime time dinner reservations- my first clue something was wrong with this place.
   

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2. P

   Penelope

   VIP

   Hawaii

   102 reviews

   4.0

   102 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very nice special occasion breakfast and great for treating guests. The menu items are quite extravagant, with no "simple" items for those who have a restricted diet. A very pleasant experience and nice valet parking at Halepuna or Halekulani.
   

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3. C

   Charles

   VIP

   Hawaii

   205 reviews

   5.0

   205 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A truly remarkable, lovely dining experience from every perspective! We ordered the new Umi tasting menu with wine pairings. Every serving was special but the abalone was one of the best ever, anywhere. We travel the world and often eat at Michelin starred restaurants, none better than UMI by Vikram Garg! Fast, well timed service by knowledgeable, friendly servers of amazing dishes and unique wines. Thank you for a memorable dining experience!
   

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4. B

   Bree

   VIP

   Denver

   4 reviews

   1.0

   4 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Where do I even begin? My experience at Umi by Vikram Garg was terrible. I wish I could rate this place zero stars, but unfortunately, I had to give it one because of our “helper” Juliette, who was actually great. However, that’s the only positive part of this night. To start, the owner's wife came out and said she was our server for the evening. She was nice, but you could tell she was more of a manager than an actual server. In reality, it was Juliette who served us, which was confusing from the get-go. The restaurant seems set up for either a tasting or à la carte menu, which we were fine with. I ordered the caviar (an expensive side), which was the only thing that was actually delicious. My husband had the Scallops, and while they weren’t bad, they were off-balance with a high acidity level. The wait, however, was absolutely ridiculous. After waiting for over an hour and twenty minutes for our second course, we asked for our tab. Another 15 minutes passed before the owner’s wife came to apologize. She didn’t offer to take care of the tab, cover our drinks, or even offer a reasonable solution. Instead, she promised to buy us dinner the next time we visited (which, given that we’re not locals in Hawaii, was laughable). The least she could have done was take care of our meal or drinks that evening, but no—just empty promises. She also mentioned they have another 14-year lease on the business and that, hopefully, next time we visit, they can afford to have more help. Very interesting thing to say to a customer, and it’s probably the reason they didn’t take care of the tab. By the time we gave up and decided to leave, we were still hungry. We had already spent $240 and were starving, so we ended up going to another restaurant. For our 10-year anniversary, this was a complete disaster. Oh, and the abalone was so overcooked it was inedible. I’ve had abalone before, and this was nowhere near the quality I expected. Do yourself a favor and skip this place.
   

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5. R

   Roxanne

   VIP

   Hawaii

   32 reviews

   5.0

   32 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We enjoyed celebrating 2 birthdays for dinner. Our server, Juliette was excellent. She Was attentive and very professional. Food was Amazing as always.
   

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6. A

   Angela

   VIP

   Washington DC

   9 reviews

   5.0

   9 reviews

   Dined on December 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We started with beef, tartar, the scallops and oysters all were outstanding. The service was perfect as was the atmosphere a great experience.
   

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7. J

   Jim

   Raleigh

   26 reviews

   5.0

   26 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food is creative and delicious! If you’re looking for some authentic Hawaiian cuisine this is the spot!
   

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8. PC

   PacCruze

   Hawaii

   12 reviews

   5.0

   12 reviews

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always enjoy our time at Umi, especially the pre-fix menu.
   

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9. S

   Shawn

   VIP

   Portland

   2 reviews

   5.0

   2 reviews

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sublime dinner. Food preparations were flavors we had never experienced before. All were delicious and special. The sommelier suggested an exceptional champagne pairing which complimented every dish perfectly. Meeting and talking with the chef and everyone was a delightful and memorable experience we will never forget.
   

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10. 実郎

    Hawaii

    1 review

    5.0

    1 review

    Dined on December 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    素材を活かした料理で全て美味しかったです。 薄味で上品なテイストもたいへん好みでまた是非リピートしたいお店です。
    

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