Uno Pizzeria & Grill – Farmington Hills

Review summary

1. S

   Sharon VIP

   Detroit38 reviews

   1.0

   Dined on February 22, 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   1. Pricey. One individual pizza, one large and a Pepsi $70… 2. Piazza was salty 3. Waitress was attentive in the beginning but had to interrupt her conversation with her friends at the bar to take our bill and payment to her (we waited for about 15 minutes). She took it and continued with her conversation… 4. Very small and you seat yourself so I’m not quite sure why we made the reservation. There could have been a high chance no seating would available since you seat yourself… Would I recommend. Absolutely not.
   

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2. I

   Isaac

   Detroit1 review

   1.0

   Dined on February 11, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   My wife had originally looked up this event as a special thing for my daughter (who is 3) and I to go to. I decided to give it a shot, upon arrival, the overall venue was very chaotic, there appeared to be one waitress waiting on the whole venue, and one bartender. There was a massive TV on that was playing some kid-friendly movie that was partially obnoxious and captivated my daughter's attention from the jump. The event was supposed to be "decorating cookies," but felt more like an afternoon at my in-laws, then an "event." Decorating materials were very basic, zero instruction was given as to where we should sit, or how the event should operate, and there was no place for a photo "opt" as we had originally thought. I probably would not recommend this event as an "intimate" thing to do with your kid or a special event, it's more or less just a hangout event with little to zero direction. Waitress was great, but it was clear she was overworked and had to manage WAY too many different customers to be efficient, poor planning on the restaurants part. Felt slightly out of place as we were the only ones that was a father/daughter duo, whereas the rest of the tables were occupied by hotel guests traveling for work, and two large families that had too many kids to count. Felt very informal, but in a formal setting.
   

   Uno Pizzeria & Grill – Farmington HillsResponded on February 17, 2025

   Hi Isaac, thank you for the thoughtful feedback and suggestions. We offer this free kids event a few times a year so I will share your comments with our leadership team so that we can improve the experience.
   

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3. C

   Christine

   Detroit1 review

   3.0

   Dined on February 11, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food and ambiance was nice. They could use one more waitstaff, there was one woman serving the entire restaurant.
   

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4. A

   Allia

   Detroit1 review

   2.0

   Dined on December 31, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   It was fair. Food was cold. Maybe due to the holiday?
   

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5. OT

   OpenTable Diner VIP

   Detroit2 reviews

   1.0

   Dined on April 20, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had to leave as we didn’t receive any service. There was a few parties in the small restaurant and not enough staff to take care of us! We left without ordering!
   

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6. JO

   JenniferO

   Detroit2 reviews

   4.0

   Dined on April 6, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   You really don't need a reservation for this place. It has walk-in seating. The service was great despite there only being the 1 waiter and 1 bartender, so things moved a little slower than a normal restaurant. Food was delicious, we'll definitely go back.
   

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7. OT

   OpenTable Diner VIP

   Detroit4 reviews

   3.0

   Dined on February 15, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   I miss the old bartender! The new bartender Tracey needs a new job! She’s not friendly at all!!! She put a bad taste in my mouth! Next time I will for sure not sit at the bar! The guy on the floor is so cool and friendly!! The food was great and the ambiance was good! Please invest in a new bartender!
   

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8. RR

   954RR

   Detroit5 reviews

   5.0

   Dined on February 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great Pizza, salad and pasta. Being vegetarian, we had a lot of options. Will recommend.
   

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9. Z

   Zahra

   Detroit9 reviews

   5.0

   Dined on December 22, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely spot away from the city with delicious pizza and drinks. The dining space was beautifully designed as well.
   

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10. RJ

    RandaJ

    Detroit2 reviews

    1.0

    Dined on December 5, 2023

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1

    Would not go back. The cookie event consisted of a small grab and go bag of two sugar cookies, some frosting and sprinkles. We had to seat ourselves. get our own menus and silverware. We began to think if they even had servers. Once we saw our server, they didn't come back until another server brought our food and refilled our drinks. My son's pizza tasted like cafeteria food. My daughter's chicken fingers were barely edible. Long wait for our bill to the point where I went to go find an ATM to just leave cash on the table and leave. Would not go back.
    

    Uno Pizzeria & Grill – Farmington HillsResponded on December 18, 2023

    Hello, We apologize for the late response. We have discussed with our team to make sure this never happens again. We are deeply sorry for your negative experience. We'd love to make it up to you. Thank you, Uno Pizzeria & Grill in Farmington Hills.
    

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