Upstairs at Pier 38

Review summary

1. C

   Clandestine

   Hawaii

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The bomb for our anniversary, waiters were very friendly always gave that excellent service will definitely be back for more 🤙✌️
   

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2. C

   Curtis

   Hawaii

   7 reviews

   4.0

   7 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Seared ahi had a little too much heat. Towards the end, all you could taste was the spices overwhelming the ahi. Bone in New York steak was very good. King salmon was also very tasty. MacNCheese was a nice portioned side, but the scalloped potatoes was a little small. Desserts (cheesecake and trio tart) were a little small for the price.
   

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3. S

   Sanford

   Hawaii

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food, a little slow getting our steaks but it was cooked perfectly. Service overall was great but waitress made a mistake on my dessert order. I order strawberry gelato, but was given chocolate instead, not a big deal. Overall experience was excellent.
   

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4. A

   Amber

   Hawaii

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The Fliet Mignon and Lobster was top tier. Also the oysters were so good and fresh. Service was exceptional. All the staff was attentive and friendly.
   

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5. D

   Dean

   Hawaii

   10 reviews

   3.0

   10 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Service was poor compared to price paid. Appetizers got messed up, entrees got messed up, dessert got messed up. Every level of service was poor. Paid $500.00 each couple with tip. Expected ALOT more!! Pretty dissatisfied!!
   

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6. K

   Kathy

   Hawaii

   37 reviews

   4.0

   37 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Went for Valentine’s Day dinner. There were quite a few tables with guests when we arrived for our 5:15 reservations. Many were families with one or more children. Service was 5+ stars. The ladies were given a red rose. Drinks were good. Hubs had whisky, I had bourbon we had the large ice cube on the rocks. Like that choice. Chills your drink faster and doesn’t water it down as quickly. Drinks came quickly. Food - 3.5 to 4.5 to 5 stars. Appetizers-good. Hubs had lobster bisque which he really liked. I had bone marrow served w/rolls. Probably sweet bread rolls, buttered and warmed, slightly toasty on top. Bone could have been roasted slightly more to give the marrow more flavor, but it was good, topped with thin radish slices, sprouts, and crunchy bread crumbs. Rolls tasted awesome on their own w/great buttery flavor but the butter slightly overpowered the marrow and made the dish a little too rich but was still good. Hubs had the 12 oz ribeye, medium rare, it came cooked exactly to order w/ a side of furikake topped rice and was very pleased, he ate it all so 5 stars for his meal. I opted for 2 appetizers as my main - escargots and the lobster bisque. Lobster bisque came out first and the flavor was excellent, nice sized topped w/croutons. Would have preferred crunchy toasty croutons to give a better contrast in textures. Ample lobster pieces but they were slightly overcooked, not succulent. Escargots came out bubbly hot, served with their signature (?) rolls (same as those served w/the bone marrow). Escargots were 3.5-4.0 because they were a little mushy & bread had too much butter to start with & too soft to easily put the escargot on, but was good overall. Dessert-5 stars for hub’s chocolate gelato, 4.5 for my cheesecake, which needed a more burnt top, which is what basque cheesecake is all about. Overall - very good fine dining experience w/awesome service.
   

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7. C

   Claudine

   VIP

   Hawaii

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We booked a last minute Valentine’s dinner so got a 4:30 reservation. It was early so not very crowded and at that time there wasn’t much noise, which was great. The food was delish!! Roasted octopus was tender and very tasty. The French onion soup was delicious, a classic representation and the toasted croutons still retained some butteriness. I had their Valentines special Beef Wellington…. What a treat! The pastry puff was crispy and flakey, the meat amazingly tender with a mushroom topping. My husband had the kampachi and was very impressed. We ended with the trio of tartlets which was just a perfect tart and sweet ending. The service was excellent … attentive, but discreet. We thoroughly enjoyed our dinner and will be back!
   

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8. E

   EDMOND

   Hawaii

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   all around good quiet place with good service and food , a lot different from the downstairs Nicos , i liked it perfect early valentines date for my lady
   

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9. C

   Christy

   Hawaii

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Entree special was excellent! Disappointed that chef couldnt accomadate my request of substituting starch on dish. Didnt see what the big deal was of switching it out. Also, ordered a lobster bisque to only find the tiniest pieces of lobster that was a total of 2 only. For a $20 cup of bisque, I’d want to see lobster swimming in my bisque. And when I brought it to the servers attention, all he said was “sorry”.
   

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10. m

    mariana

    Baton Rouge

    1 review

    3.0

    1 review

    Dined on February 9, 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 5

    We ordered the baked brie, french onion soup, filet mignon, ribeye, and for sides we ordered the chorizo-saffron rice, gratin dauphinois, brussels gratin, and the charred market vegetable which was oddly also brussel sprouts. The only food we really liked was the soup. Everything else was just mid and not worth the price. Service was slow. We went on a Saturday night at 7:30pm and the restaurant was only half full. We ordered everything including drinks as soon as we sat but didn’t receive our entrees until we’d been there an hour. Drinks were great! We got the Ay Papi & Auld Alliance.
    

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