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Terrace main photos - Upstairs at The Gwen, Chicago, IL

Upstairs at The Gwen

4.1
4.1
282 Reviews
$31 to $50
American

Make a reservation

2 people
7:00 PM
Booked 33 times today
Experiences are available.
  • Great for creative cocktails
  • Good for special occasions
  • Fancy
Experience the premier terrace in River North, located on the 5th floor of The Gwen, a one MICHELIN Key hotel, nestled along the iconic Magnificent Mile! Savor creative cocktails and indulge in delicious small and large plates crafted by Executive Chef Matt Jergens, all while enjoying the warm ambiance of our firepits and the stunning backdrop of towering skyscrapers. Our candlelit indoor lounge and bar offer the perfect setting to unwind, relax, and embrace the good life!

Join us on the weekends for Chicago's liveliest, most unique tea service, Tipsy Tea! Featuring scrumptious savory and sweet bites, bottomless beverages, a DJ spinning, and a special themed menu every month, this is one pinkies-down tea service you will never forget!

Dining areas

Additional information

  • Phone number
  • Price
    $31 to $50
  • Cuisines
    American, Cocktail Bar, Afternoon Tea
  • Hours of operation
    Mon–Thu, Sun 7:00 am–11:00 pm Fri, Sat 7:00 am–1:00 am Breakfast Mon–Fri 7:00 am–11:00 am Brunch Sat, Sun 7:00 am–2:00 pm Happy Hour Mon–Thu 4:00 pm–5:30 pm
  • Dress code
    Casual Dress
  • Parking details
    We do not validate parking.
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive chef
    Matt Jergens

Experiences

  • "Dripping in Pink" Tipsy Tea Party

    $70.00 per person

    Prepaid

    Jan 4, 2025 - Mar 30, 2025
    Get ready to sip, savor, and sparkle at our "All Things Pink" Tipsy Tea Party from January to March! Treat yourself to an afternoon of pure pink perfection, where tea-infused cocktails meet delectable tea tower treats, all served up to the sweet sound of live DJ beats. +To reserve, please select one add-on per guest. You are welcome to upgrade packages upon arrival. +Please ensure to arrive on-time for your reservation to maximize the most out of your 2 hour experience. +We require 2 days notice in order to receive a full refund in the event you need to cancel your reservation.
    "Dripping in Pink" Tipsy Tea Party Photo
  • "Botanical Bliss" Tipsy Tea Party

    $70.00 per person

    Prepaid

    Apr 1, 2025 - Jun 30, 2025
    Step into a blooming wonderland at The Gwen with Botanical Bliss Tipsy Tea, available from April to June. Delight in a selection of fragrant teas, botanical-infused cocktails, and delicate seasonal bites, all designed to transport you to a lush floral escape. Sip and savor in elegance as we celebrate the beauty of spring—one petal, one pour, and one perfect moment at a time. +To reserve, please select one add-on per guest. You are welcome to upgrade packages upon arrival. +Please ensure to arrive on-time for your reservation to maximize the most out of your 2 hour experience. +We require 2 days notice in order to receive a full refund in the event you need to cancel your reservation.
    "Botanical Bliss" Tipsy Tea Party Photo

What 282 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on recent ratings
  • 3.9Food
  • 4.2Service
  • 4.1Ambience
  • 3.6Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Upstairs at The Gwen offers a vibrant atmosphere with "fantastic" breakfast options like the Chorizo Bowl and Breakfast Sandwich. The staff is "amazing" and attentive, enhancing the dining experience. While some guests found the Tipsy Tea overpriced, others enjoyed the themed events. Don't miss the rooftop terrace for beautiful views!

282 Reviews
  1. Angie

    Chicago39 reviews

    3.0

    Dined 2 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    Great space. Chocolate fondue was cold and heaters were out of propane. Server was attentive.

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  2. Joseph VIP

    Chicago6 reviews

    4.0

    Dined 2 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Had a coupon from Hugo Boss. At first the waiter was not happy about it and went to check with management. Once it was clear that the coupon was acceptable he was an attentive waiter. The food was great especially the curried peanuts!

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  3. Kim

    San Francisco2 reviews

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a great time at the Dripping in Pink afternoon tea. It was a perfect way to celebrate my friend’s engagement. The staff was wonderful and welcoming. The DJ had a great mix of music. The food was delicious and my only complaint was there could have been more for the price. You are able to order ala carte and we added some items to round it out. They should definitely put the fig and blue cheese flatbread on the menu. It was so delicious. All the savory options for the tea were really well done.

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  4. John

    Chicago1 review

    2.0

    Dined 4 days ago

    1. Overall 2
    2. Food 5
    3. Service 2
    4. Ambience 4
    Delicious food, but the drinks were way too expensive. I really wanted to try the curling, but they closed the outdoor rooftop due to wet snow.

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  5. Jamila VIP

    Chicago44 reviews

    4.0

    Dined on March 2, 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    We attended the Tipsy Tea Party - it was really nice... the table setting made you feel like you were having afternoon tea at Buckingham palace...very dainty and elegant. The staff was very friendly, patient, and helpful throughout our experience. I rated them low on value because I believe that for the price of the experience, there is room for improvement to really make it seem worthwhile. 1)Instead of 90 minutes, they should offer 2 hour reservations. An additional 30 minutes would have been nice. It would help it feel more like an experience for the guest, not just a drop in tea. 2)They should either offer more savory food options (sandwiches, pinwheels, etc.) on the treats tower or include an appetizer in the price and adjust portions to fit the party size like they do for the treats on the tower. The music was good (pop genre) and added to the atmosphere. Overall, I think it deserves an 8/10

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  6. JESSICA

    Louisville4 reviews

    5.0

    Dined on March 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food, great drinks and great vibes! Would definitely recommend!

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  7. Lori

    Chicago2 reviews

    4.0

    Dined on February 23, 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    Came here for the tipsy tea to celebrate a birthday with girlfriends. Service was good, treats tower, tea & drinks were nice and the little barrette hats they gave us were cute. Overall didn’t feel like the hefty price is worth the overall experience. A friend in the group was vegetarian/vegan and even though she was required to pay for the experience ($70 plus tax and tip) to attend there weren’t many options for her, they made some spanokopita so she’d have something to eat. I think the price would be more worth it if diners were also allowed to chose an entree from the menu. Also we had 5 at our table but there weren’t exactly 5 of each item on the tower. Given their “fixed,” menu there should have been enough pudding cups, rolls ect of each item.

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  8. Lisa VIP

    Washington DC30 reviews

    5.0

    Dined on February 23, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    My family loved Upstairs at the Gwen. We eat breakfast there every morning of our four-day stay and did our best to try everything on the menu. The food was consistently fantastic!! Especially the Chorizo Bowl and Breakfast Sandwich. We also did Happy Hour on several days and the drinks were very good as well. Best of all, we got to know several of the servers who were all wonderful, very friendly and responsive. Although there is limited seating, this lobby restaurant was always packed, with a vibrant crowd. A nice compliment to a very nice hotel!

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  9. OpenTable Diner

    Chicago1 review

    5.0

    Dined on February 22, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Unlimited tea and two food towers! Very cute and pink!

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  10. Palak

    Coastal Georgia2 reviews

    5.0

    Dined on February 22, 2025

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 4
    Our server Kayla was amazing! Very attentive and accommodating!

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FAQs

Upstairs at The Gwen offers takeout which you can order by calling the restaurant at (872) 271-6010.

Upstairs at The Gwen is rated 4.1 stars by 282 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 33 times today
Experiences are available.
Google Map for Upstairs at The Gwen

The Gwen Hotel, 521 N. Rush St., Chicago, IL 60611

Dining areas

Additional information

  • Phone number
  • Price
    $31 to $50
  • Cuisines
    American, Cocktail Bar, Afternoon Tea
  • Hours of operation
    Mon–Thu, Sun 7:00 am–11:00 pm Fri, Sat 7:00 am–1:00 am Breakfast Mon–Fri 7:00 am–11:00 am Brunch Sat, Sun 7:00 am–2:00 pm Happy Hour Mon–Thu 4:00 pm–5:30 pm
  • Dress code
    Casual Dress
  • Parking details
    We do not validate parking.
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive chef
    Matt Jergens
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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