Vapiano - Grand Central Toowoomba

Review summary

1. G

   Greg

   Queensland1 review

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The younger female waitress was a bit rude but all the other staff were excellent The food was better than the Brisbane store Definitely will be back
   

   Vapiano - Grand Central ToowoombaResponded on March 3, 2025

   Hi Greg, thank you for providing us with your feedback. We have passed your feedback on to our team. We're pleased you enjoyed dining with us, can't wait to see you back again soon 😊
   

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2. C

   Cass

   Queensland1 review

   5.0

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful meal. Great value and amazing service.
   

   Vapiano - Grand Central ToowoombaResponded on February 10, 2025

   Thanks for your review & feedback Cass! We look forward to seeing you back again soon 😄
   

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3. T

   Tony

   Melbourne3 reviews

   4.0

   Dined on January 18, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Good food, reasonable prices and helpful staff. The only thing I didn't like was the option to use the QR code. This takes away some of the experience.
   

   Vapiano - Grand Central ToowoombaResponded on January 24, 2025

   Hi Tony, thank you for your review and feedback. We're so pleased to hear you enjoyed dining with us and look forward to seeing you back again soon 🍝
   

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4. V

   Vincent

   Queensland1 review

   5.0

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, great food, will definitely go again.
   

   Vapiano - Grand Central ToowoombaResponded on February 3, 2025

   Hi Vincent, thank you for your feedback & review. We can't wait to see you again soon! 😄
   

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5. L

   Leanne

   Queensland1 review

   5.0

   Dined on December 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love going to Vapianos! The food is great, the atmosphere lovely , the staff are always friendly and helpful. Good value and good fun!
   

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   Vapiano - Grand Central ToowoombaResponded on December 27, 2024

   Hi Leanne, thank you for your review and feedback. We're so pleased to hear you enjoyed dining with us and look forward to seeing you back again soon 🍝
   

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6. C

   Cherise

   Tropical QLD1 review

   1.0

   Dined on December 18, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   It was lucky we had a voucher otherwise we would of walked out. 1 adult was feed and ate 90% of their food before it was recognised that no one else had food including the kids. We got handed the wrong food at times. We won't be returning.
   

   Vapiano - Grand Central ToowoombaResponded on December 27, 2024

   Hi Cherise, thank you for taking the time to pass on your feedback. We're sorry to hear you were unhappy with your recent visit to our restaurant and we have taken your feedback on board for future improvements. Thanks, Vapiano team.
   

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7. M

   Megan

   Las Vegas1 review

   1.0

   Dined on December 8, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Food was very very average, to the point that we couldn’t eat it. All our meals came out at different times. Very disappointing for price. Won’t go again.
   

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8. T

   Tony

   Queensland2 reviews

   1.0

   Dined on November 23, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   It all feels very impersonal - especially ordering with the qr code. Meals were underwhelming - pasta undercooked and not hot. We both felt sick later that night and regretted ordering prawns. Also seems strange for a tip to be optional through the ordering platform - when table service is pretty minimal.
   

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9. K

   Kelly

   Brisbane1 review

   1.0

   Dined on November 14, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   There was a long wait for everything. Drinks 25mins. Food for an hour and then my daughter's food didn't arrive at the same time. Wait staff did not attend our table, except to deliver food. Were given stools instead of seats even though we had booked beforehand. Restaurant appeared very understaffed and overbooked.
   

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10. S

    Sally

    Queensland1 review

    3.0

    Dined on November 14, 2024

    1. Overall 3
    2. Food 2
    3. Service 1
    4. Ambience 3

    Food was delicious. The Barbie Girl Energy cocktail was divine!
    

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