Vapiano - King Street

Vapiano - King Street reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Liz

   Sydney1 review

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   A crowd at the door that we couldn’t get through in spite of having booked was off putting. The quality of the food was substandard, and I struggled to find a slice of tomato or sprinkling of mozzarella on the so called margarita pizza we ordered. A really disappointing experience on every level and we would never return. At one point I watched a team member text as they stirred pasta, not a good look!
   

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2. M

   Michelle

   Sunshine Coast1 review

   1.0

   Dined on March 23, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Food was truly awful. We couldn’t eat more than a few mouthfuls. Chicken undercooked and pasta was mushy . Service was terrible. Do not recommend
   

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3. Z

   Zoe

   Sydney1 review

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The authentic cuisine, coupled with the ambiance makes this place a suitable restaurant for anyone (couples, families, big tables for friend groups) as well as the quick and attentive staff made for a lovely evening
   

   Vapiano - King StreetResponded on March 27, 2025

   Hi Zoe, thank you so much for taking the time to leave us this feedback and review. Can't wait to see you again soon!🌟☺️
   

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4. A

   Attila

   Sydney1 review

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Staff at greeting and waiter were friendly and super welcoming. He food was delicious as always and just the right portion. The only slight issue, we came to have some of our favourite meals but found out that the menu has been changed and these were now not available: the Bruschetta, the Beef Cheek Ragi and the Mushroom risotto. It would be great if these were put back on the menu. Apart from misisng out on eating what we came for, it was a great experience. Thank you
   

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5. J

   Jaie

   Sydney1 review

   4.0

   Dined on March 6, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a wonderful experience at Vapiano, the service was fabulous thanks to Imari xx
   

   Vapiano - King StreetResponded on March 27, 2025

   Thanks so much for your feedback and review Jaie! We're delighted to hear you enjoyed your meal with us and look forward to welcoming you back soon🍝😊
   

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6. D

   Daryl

   Sydney1 review

   5.0

   Dined on March 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our large group of 20 plus people had a wonderful lunch at Vapiano Sydney. The staff were extremely friendly & helpful and really went above and beyond to make our time their memorable The food, drinks and atmosphere were great! I felt it was good value for money. Would come back again for sure & recommend others to do the same
   

   Vapiano - King StreetResponded on March 10, 2025

   Can't wait to have you back for another PIZZA/PASTA soon 🍕🍝 Hi Daryl, thank you for your review and feedback. We're so pleased to hear you enjoyed dining with us, can't wait to have you back for another visit soon 🍕🍝
   

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7. A

   Alex

   Sydney1 review

   3.0

   Dined on February 21, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Pasta was ok, not great. A bit to cold on service and at the side of the dish a bit dry
   

   Vapiano - King StreetResponded on February 24, 2025

   Hi Alex, thank you for providing us with your feedback. We have passed your feedback on to our team for improvements moving forward and hope to see you back again soon for an improved experience 😊
   

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8. S

   Saurabh

   Sydney1 review

   5.0

   Dined on February 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great experience for the team lunch event. Food was delicious and service was excellent.
   

   Vapiano - King StreetResponded on February 21, 2025

   Thank you so much for your review & feedback Saurabh! 🍝😊
   

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9. E

   Elliott

   Melbourne1 review

   3.0

   Dined on January 26, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   The food was very tasty and reasonably portioned but unfortunately the service was not good. Very few staff members available and used a QR code order system with no cash payment option at all in the restaurant. We watched our drinks at the bar for close to 15 min before being brought out. There were also other patrons that created a negative atmosphere, such as using a digital camera with a flash that ricocheted around the restaurant. It was difficult to get the attention of the wait staff and on two occasions I had to leave my table to find someone. I would consider getting takeout from here in the future but not dining in.
   

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10. H

    Holly

    Sydney5 reviews

    5.0

    Dined on January 24, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food is always excellent at Vapiano’s and I really love the vibe! I always come back here as my go-to Italian restaurant in the city.
    

    Vapiano - King StreetResponded on January 28, 2025

    Thanks for your review & feedback Holly, we're pleased to be your go-to Italian Restaurant! We look forward to seeing you back again soon 😄
    

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