Vapiano - King Street

Review summary

1. P

   Peter

   Sydney

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Staff need to pay more attention to customers needing service. I noticed two tables looking for service but staff were oblivious! Your online computer booking system is terrible if you need to make a adjustments. No stars for that. We had good service at King/York Street but things could have been better for others,
   

   Vapiano - King StreetResponded 1 day ago

   Hi Peter, thank you for providing us with your feedback. We have passed your feedback on to our team for improvements moving forward and hope to see you back again soon 😊
   

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2. Y

   Yue

   Sydney

   1 review

   3.0

   1 review

   Dined on December 4, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   i booked team lunch for a small group 9 people . we ordered via the QR code . one person's pizza came after 50mins of waiting. we had to finish and go back to office in 10 mins. the service was too slow.
   

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3. J

   Jason

   Sydney

   1 review

   2.0

   1 review

   Dined on December 3, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Four of us went for lunch and ordered at the same time. There was an hour difference from the first meal arriving to the last.
   

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4. L

   Linda

   Sydney

   1 review

   5.0

   1 review

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience at Vapiano Italian restaurant was so enjoyable. The staff and the manager were so friendly and obliging, couldn’t do enough to serve us. The pasta and pizza we ordered was delicious. A pleasure to dine there, and will try and go again.
   

   Vapiano - King StreetResponded on December 4, 2024

   Hi Linda, thank you for your review and feedback. We're so pleased to hear you enjoyed dining with us and look forward to seeing you back again soon 🍝
   

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5. C

   Carole

   Sydney

   1 review

   4.0

   1 review

   Dined on November 27, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Lackluster service but good food. Quite loud, so be aware if you don’t like crowds and noise.
   

   Vapiano - King StreetResponded on December 4, 2024

   Hi Carole, thank you for providing us with your feedback. We have passed your feedback on to our team for improvements moving forward and hope to see you back again soon 😊
   

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6. L

   LUIS

   Sydney

   1 review

   2.0

   1 review

   Dined on November 15, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Well, we went to Vapiano, kent st, yesterday 15Nov, we ordered for starter food a Burrata, for mains 2 pastas and 1 lasagne, the Burrata supposed to be the first plate on the table before anything else (it was the last) 3 people were waiting for the food at the same time but the lasagne arrived 14 min after the pastas... this restaurant was excellent the last time I visited (1 year ago).... I think I won't come back...
   

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7. G

   Gaye

   Vancouver

   1 review

   2.0

   1 review

   Dined on November 9, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   The food is good & great value, but service is lacking. We had to keep asking where drinks were and wrong drinks were delivered. The QR code ordering system meant our table of 9 were all served separately & some were well & truly finished before others had been delivered meals.
   

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8. J

   Jamie

   Sydney

   1 review

   3.0

   1 review

   Dined on November 8, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   We enjoyed the prosciutto pizza and fettuccine carbonara pasta. The food and drinks were fairly priced and well portioned. The only problem we had was where we were seated which was right next to the stairs. Even with a booking and request for somewhere quieter, we were placed in the area with the most foot traffic and was unfortunately too loud for our liking. Still would love to come back and try other menu items.
   

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9. G

   Greg

   Sydney

   1 review

   5.0

   1 review

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Great service. Vapiano never disappoints.
   

   Vapiano - King StreetResponded on November 4, 2024

   Thanks so much for the great review Greg! Can't wait to see you back again soon for more!
   

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10. A

    Allan

    North Scotland

    3 reviews

    4.0

    3 reviews

    Dined on October 20, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3

    A nice plate of food But they have drink deals and having ordered the beer which was also on the drink deal I was still charged the full price. Very impersonal service when ordering on a QR code
    

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