Well Hung Vineyard & Restaurant

Review summary

1. A

   Amanda

   Charlotte

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   We have been here 3 times now, and this has been spread out over a year, and all the visits to this place they seem chronically understaffed. The wine is okay. The food is pretty good. However, if you want a second glass or want to order anything after you place the initial order, you have to practically tackle someone to get their attention. I feel we've given this place well over a year to get their priorities in order, and they still seem to struggle. At this point, I would not recommend going here based on lack of service. Oh, and if your table has 6 people, they add a 20% gratuity hidden under 'event fee' on the ticket. That seemed shady as hell to me. Just call it what it is. Or if the system won't let you tell the party that 'event fee' was added to account for a tip.
   

   Is this helpful?

2. M

   Meg

   Alabama

   3 reviews

   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   It’s been a long time since I’ve had that bad of a dining experience. Something was clearly wrong in the back of the house as they say but the front of the house didn’t know how to handle it.
   

   Is this helpful?

3. J

   Jeff

   VIP

   New Orleans

   6 reviews

   4.0

   6 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   It’s a fun place for people to gather and enjoy. But on this day, they had several people call in so they had only one server and one bartender. And they were doing the best they could. 
   

   Is this helpful?

4. N

   Norida

   VIP

   Washington DC

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   The service was incredibly slow. We were in the restaurant an hour before they brought us our appetizer. At no point did the server come by to check on us or give us a heads up about the delay. They did give us a discount when I complained but would have rather that they did their job.
   

   Is this helpful?

5. K

   Kerry

   Houston

   1 review

   4.0

   1 review

   Dined on December 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Mimosa flight was fun and fantastic. My crab cake eggs Benedict was wonderful, my friend enjoyed the breakfast flat bread. My other friend got a salad with the addition of chicken which he thought was a little lackluster. Overall enjoyed the space and the ambiance. Service was excellentz
   

   Well Hung Vineyard & RestaurantResponded on December 30, 2024

   Kerry: Thank you for taking the time, to write your review. Hoping to see you, again. Cheers
   

   Is this helpful?

6. P

   Pam

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on December 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food, service and wine were all excellent. Just wish they had more comfortable chairs.
   

   Well Hung Vineyard & RestaurantResponded on December 27, 2024

   Pam: We're so thankful for your recent review. Thank you, and we're hoping to see you, again - Soon
   

   Is this helpful?

7. M

   Melissa

   Richmond

   1 review

   5.0

   1 review

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious brunch, wine flight excellent, music perfect for a cold Sunday morning.
   

   Well Hung Vineyard & RestaurantResponded on December 23, 2024

   Melissa: We sincerely appreciate your kind words, and 5 stars! Hoping to see you, again -- Happy Holidays
   

   Is this helpful?

8. l

   linsey

   Western NC

   1 review

   3.0

   1 review

   Dined on December 21, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The service was slow and inattentive. It was 20 minutes before anyone got our drink order or acknowledged our presence than another at least 20 minutes to get drinks and order.
   

   Well Hung Vineyard & RestaurantResponded on December 23, 2024

   Linsey: Thank you for sharing your thoughts, regarding your recent visit. We've shared your opinion with our team, to improve. Once again, thank you
   

   Is this helpful?

9. S

   Steve

   VIP

   Washington DC

   8 reviews

   4.0

   8 reviews

   Dined on December 15, 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   Loud large party made conversation nearly impossible. Great food and drink!
   

   Well Hung Vineyard & RestaurantResponded on December 16, 2024

   Steve: We sincerely apologize, for a large party affecting your dining experience. We're hoping to see you, again. Cheers
   

   Is this helpful?

10. A

    Amy

    VIP

    Richmond

    1 review

    2.0

    1 review

    Dined on December 13, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 1

    We had a reservation at 6 and were seated immediately, but it took about 20 minutes to be acknowledged and just get waters. After ordering food, it took about 30-35 minutes to get food and our appetizer was brought out at room temp and dry, like it had been sitting, They also brought out the app with the entrees. After that, service was inconsistent, we both ran out of water, and it took a while for another table touch to get our waters refilled. Overall, the food quality was not up to standard of other downtown restaurants we frequent, so we won’t be back to try this place again.
    

    Well Hung Vineyard & RestaurantResponded on December 14, 2024

    Amy: We're sorry to hear about your recent visit, as this isn't what we want nor expect. We've shared your thoughts with our team, to improve. Thank you.
    

    Is this helpful?