West Texas Chophouse - Palmas

West Texas Chophouse - Palmas reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jocelyn

   El Paso1 review

   5.0

   Dined on May 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was good, from the service to the food!
   

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2. E

   Erica

   El Paso3 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good service and good food! Nice evening with family
   

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3. G

   Gabriel

   El Paso1 review

   3.0

   Dined on March 30, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Overbaked potato Asked for a steam medium got it almost welldone
   

   West Texas Chophouse - PalmasResponded on March 31, 2025

   Hi Gabriel! Thank you for taking the time to share your feedback about your recent visit to West Texas Chophouse. We're sorry to hear that your baked potato was overcooked and that your steak didn’t meet your expectations. Your experience is important to us, and we will take action to look into these issues with our team. We appreciate your input and hope you’ll consider giving us another chance in the future for a better dining experience. Thank you!
   

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4. A

   Anthony

   El Paso2 reviews

   4.0

   Dined on February 7, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent service! But the place was way too loud, especially for 3 pm. The TV and music were way too loud.
   

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5. T

   Tyler

   El Paso1 review

   5.0

   Dined on January 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I spent my anniversary here, I made a special request to surprise my wife. They came through above and beyond what I expected. I asked for a white rose and a card. They didn’t have the card but instead one of the managers cut out a heart from paper and write what I requested, plus there was a beautiful heart of flower pedals arranged on the table. The ambiance of the white lighted trees they have was superb. Cindy set the bar higher by making it such a perfect evening for us. I owe a huge thank you to her and as well our fantastic server Renee, he did an outstanding job was out going and showed he loved his job made us feel just fantastic. Will drive 30 minutes any time to come back here.
   

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6. j

   juan

   El Paso1 review

   3.0

   Dined on January 18, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Meat was flavorless, was not cooked as desired and one of the steaks that we got had a funky smell. The wife ended up leaving half her plate.
   

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7. A

   Adrian

   El Paso8 reviews

   2.0

   Dined on January 5, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   The waiter was awful, he took forever to get us plates at first, making the appetizers get cold, also he forgot my side of macaroni and cheese. When we needed thigs he woukd take forever or woukd get lost. Really hard to get ahold of him, at the end he gave us the bill but forgot to comeback to give my payment. Just awful
   

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8. S

   Simon

   El Paso2 reviews

   5.0

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food every time!! Worth the wait time and great service.
   

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9. M

   Maria

   San Francisco Bay Area7 reviews

   5.0

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was great and we received great service. I would go again
   

   West Texas Chophouse - PalmasResponded on December 29, 2024

   Hi Maria! Thank you so much for your amazing review of West Texas Chophouse! We’re thrilled to hear that you enjoyed the great food and received excellent service during your visit. Your kind words mean a lot to our team and motivate us to keep delivering outstanding experiences. We look forward to welcoming you back soon for another wonderful meal! Thank you for choosing West Texas Chophouse!
   

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10. J

    Jessica

    El Paso1 review

    5.0

    Dined on December 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We were sat within 5 minutes of check in. Our waiter was fantastic! Food was delicious!!
    

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