Whiskey Cake - Jacksonville

Whiskey Cake - Jacksonville reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Beth VIP

   Asheville / Western North Carolina32 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Love the restaurant and food. We had a very large party and service was great. My only criticism is that it is loud and they need to consider acoustic panels to absorb some of the noise.
   

   Whiskey Cake - JacksonvilleResponded 4 days ago

   Hello Beth, Thank you for your kind words about Whiskey Cake - Jacksonville! We're thrilled to hear that you and your party enjoyed our food and service. We do understand your concern about the noise level and appreciate your feedback. We're always looking for ways to improve our guests' experiences and your feedback is invaluable to us. We'd love to welcome you and your party back for another great dining experience soon. Cheers!
   

   Is this helpful?

2. B

   Beth

   Jacksonville / Northeast Florida1 review

   5.0

   Dined on May 23, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was very tasty but the ribeye for 2 was a little chewy. Appetizers were good. And the whiskey cake was fabulous!
   

   Whiskey Cake - JacksonvilleResponded 4 days ago

   Thanks for the review, Beth! We're thrilled to hear that you enjoyed our food, especially the Whiskey Cake. We apologize if the ribeye didn't meet your expectations in terms of texture. Your feedback is valuable to us as we continually strive to improve our menu offerings. We appreciate your kind words about our appetizers and service. We look forward to serving you again soon! Cheers!
   

   Is this helpful?

3. P

   Peter

   Tahoe1 review

   5.0

   Dined on May 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waiter was excellent! Food was great! Very fair price for food and drinks. Great ambience.
   

   Whiskey Cake - JacksonvilleResponded 4 days ago

   Thanks for the review, Peter! We're thrilled to hear that you enjoyed your experience at Whiskey Cake - Jacksonville. It's fantastic to know that our food and drinks met your expectations and the ambience was to your liking. We're also glad to hear that our service exceeded your expectations. We strive to provide an excellent dining experience and your feedback is a testament to our efforts. We look forward to welcoming you back soon! Cheers!
   

   Is this helpful?

4. L

   Leslie

   Jacksonville / Northeast Florida2 reviews

   5.0

   Dined on May 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing time, there celebrating my sons 21st birthday. Service and food were exceptional.. we will be back .
   

   Whiskey Cake - JacksonvilleResponded 4 days ago

   Thanks for visiting us, Leslie! We're thrilled to hear that you and your son had an amazing time celebrating his 21st birthday at Whiskey Cake - Jacksonville. It's wonderful to know that our service and food met your expectations. We're looking forward to welcoming you back for more exceptional experiences. Cheers!
   

   Is this helpful?

5. A

   Aubrey

   Jacksonville / Northeast Florida1 review

   3.0

   Dined on May 16, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Overall the server we had wasn’t all that great. It was a nice experience and would recommend if you just want to have the experience.. In my opinion food wise it wasn’t the best but the Whiskey cake was a 10/10. Outstanding atmosphere and cozy vibes.. but it’s safe to say I wouldn’t be back.
   

   Whiskey Cake - JacksonvilleResponded on May 18, 2025

   Aubrey, I'm sorry to hear that your experience at Whiskey Cake didn't meet your expectations. I'm glad you enjoyed our atmosphere and the whiskey cake. We strive to provide the best service to our guests and your feedback is important in helping us improve. I hope you'll consider giving us another chance to make it right. You can reach me at the restaurant. I look forward to hearing from you
   

   Is this helpful?

6. I

   Irmannette VIP

   Northwest Florida7 reviews

   5.0

   Dined on May 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great place with friends or colleagues. If you go during happy hour expect high intensity hustle and bustle. But always great food, service and cocktails.
   

   Whiskey Cake - JacksonvilleResponded on May 19, 2025

   Thanks for the review, Irmannette! We're thrilled to hear that you and your friends always enjoy your time at Whiskey Cake - Jacksonville. It's great to know that our food, service, and cocktails consistently meet your expectations. We do appreciate your kind words and look forward to welcoming you back soon during our busier hours!
   

   Is this helpful?

7. A

   Anthony VIP

   Naples8 reviews

   1.0

   Dined on May 12, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Ordered the specialty “Pork Chop” was told it was 2 inches thick on the bone and chef recommended medium temperature, it came out over cooked and it was a 1/2 inch at best. Went for second choice fish and chips and that was better but still over fried. I would not recommend unless you just want bar food, this place is nothing special. BTW no manger ever visited our table so very weak management as well.
   

   Whiskey Cake - JacksonvilleResponded on May 12, 2025

   Anthony, my name is Jabari Simpson I'm the general manager. I'm sorry to hear that your experience with the pork chop and fish and chips didn't meet your expectations. We strive to serve our guests the best quality food, and it's clear we fell short this time. I appreciate your comments and will use them to improve. I hope you consider giving us another try. If you're interested please reach out to me at the restaurant, I'm happy to help.
   

   Is this helpful?

8. J

   Jim

   Jacksonville / Northeast Florida8 reviews

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Not as good as I thought it would be. I know it was Mother's Day so it was busy, but 2 people at our table did not have their hamburgers cooked correctly. As a scratch kitchen, why would you be out of french toast? My sandwich was cool but at least my fries were hot. Better descriptions of the food would be better. My daughter ordered the red crab benedict because of the crab but all she got was the crab fritters with a poached egg on an english muffin. She already has the crab fritters as an appetizer. She was hoping to get actual crab. Maybe we need to come back and try to the dinner menu on a non-busy night. Our waitress Bailey was pretty good.
   

   Is this helpful?

9. M

   Meredith

   Jacksonville / Northeast Florida46 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was so sweet and attentive. She knew the menu well and was so enthusiastic! Our food and drinks were phenomenal, including the huge cinnamon roll, chicken and waffles, apple French toast, and crab Benedict. So good! We will definitely be back!
   

   Whiskey Cake - JacksonvilleResponded on May 19, 2025

   Hello Meredith, We're thrilled to hear that you had such a wonderful dining experience at Whiskey Cake - Jacksonville! It's wonderful to know that our team's knowledge of the menu and enthusiasm for our food and drinks made your visit enjoyable. We're especially glad to hear that you enjoyed our Colossal Cinnamon Roll, Chicken and Waffles, Apple Crumble French Toast, and Red Crab Benedict. Your kind words are greatly appreciated and we look forward to welcoming you back soon!
   

   Is this helpful?

10. M

    Mary Lou VIP

    Jacksonville / Northeast Florida41 reviews

    1.0

    Dined on May 11, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Waited 45 minutes minutes after ordering. Manager couldn't tell us how much longer. We left.
    

    Whiskey Cake - JacksonvilleResponded on May 18, 2025

    Mary Lou. I'm sorry to hear about your experience at Whiskey Cake. My name is Jabari Simpson I'm the general manager. We strive to provide excellent service and it's clear we fell short during your visit. I understand how frustrating it must have been to wait this long and not be informed about the delay. I hope you'll give us another chance to make it up to you. If you would like please reach out to me here at the restaurant. I look forward to hearing from you.
    

    Is this helpful?