Whiskey Cake - Round Rock

Review summary

1. C

   Christine

   Alabama

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love meeting our friends at the Whiskey Cake. 10 people enjoyed great food, great service and an excellent evening tonight. We loved our complimentary piece of Whiskey Cake and Whipped cream where we each had a decadent bite and of yummy. We will be back and we always highly recommend your establishment.
   

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2. C

   Cindy

   Austin

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   the staff were very friendly and accommodating. My friends and I were celebrating a birthday and we were between lunch and dinner so we were able to stay and catch up for 3 hours! The food was delicious and generous portions. I would definitely go there again.
   

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3. M

   Marie

   Austin

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server was amazing. The whiskey cake was the best! Overall great experience and we I’ll definitely be back!
   

   Whiskey Cake - Round RockResponded 3 days ago

   Hello Marie, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience. It's fantastic to know that our whiskey cake made a lasting impression on you. We strive to provide our guests with exceptional service, and your feedback tells us we're on the right track. We look forward to welcoming you back soon! Best regards, The Management Team
   

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4. A

   Alicia

   Denver

   5 reviews

   4.0

   5 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was prompt. Server was great! Wouldn’t order the brunch hash meal again. Meat was stringy and uncut. It was served in a bowl made it difficult to eat. Left almost all of the meat. Everyone else in our party cleaned their plates.
   

   Whiskey Cake - Round RockResponded 3 days ago

   Thanks for the feedback, Alicia! We're thrilled to hear that you enjoyed your service experience. We apologize for the issues you encountered with your meal. We take pride in our food quality and it's clear we missed the mark on your visit. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to impress you in the future.
   

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5. E

   Emily

   New Orleans

   14 reviews

   5.0

   14 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is always wonderful! Highly recommend getting the pancake stack for the table at brunch!
   

   Whiskey Cake - Round RockResponded 5 days ago

   Thanks for the feedback, Emily! We're thrilled to hear that you always enjoy your visits to Whiskey Cake. It's great to know that our pancake stack is a hit with you! Your high recommendation means a lot to us. We look forward to serving you again soon.
   

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6. W

   Wesley

   VIP

   Central Coast

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We once again had a great experience at Whiskey Cake. I truly appreciate their attention to spirit-free drinks and the nice variety that they have. Victoria was very kind as our server. We were also impressed with the speed in which our food came to our table based on how busy the restaurant was. We will be back!
   

   Whiskey Cake - Round RockResponded 6 days ago

   Hi Wesley, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience and appreciated our attention to free spirit drinks and the variety of our menu. It's also wonderful to know that you found our service prompt. We're pleased that you found the speed of your food to be up to the mark during such a busy time. Your kind words truly mean a lot to us. We can't wait to welcome you back! Best Regards, The Management Team
   

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7. K

   Kasey

   Austin

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Logan was great, he was there whenever we needed something. Had a wonderful time.
   

   Whiskey Cake - Round RockResponded 6 days ago

   Thank you for the amazing review and feedback from your recent visit Kacey. We love hearing our guests rave about our amazing service team and we will be sure to share your review with Logan.
   

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8. M

   Mark

   Austin

   3 reviews

   5.0

   3 reviews

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 5

   This was our first time to visit but we will definitely be back! Awesome food and drinks!
   

   Whiskey Cake - Round RockResponded 6 days ago

   Thank you for the amazing review and rating Mark. We look forward to your next visit.
   

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9. C

   Chris

   Austin

   2 reviews

   3.0

   2 reviews

   Dined on February 16, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   We've been a long time fan of Whiskey Cake, but our last experience was disappointing. We made a reservation for 8:00 pm. We arrived on time and were told after checking in that we were added to the wait list. What was the point of a reservation? We waited for about 30 minutes before being seated. Food was good except for their signature dessert, the Whiskey Cake. Normally, it is amazing, but they didn't put hardly any of the sauce on it. It was dry and not good. Like other restaurants we have seen that get popular, they let their service and quality of food slide and live off their reputation. Sad.
   

   Whiskey Cake - Round RockResponded 3 days ago

   Thanks for visiting us, Chris. We're truly sorry that your last visit didn't live up to the standards we strive for. We understand the frustration of waiting and the disappointment with your dessert. We also apologize for falling short on our usual high standards of service. We appreciate your feedback and will use it to improve. We hope to have the opportunity to serve you again and show you the experience you've come to expect from us. I will be sending you a private message requesting a few more details from your visit. I would love the opportunity to make this up to you for the poor visit you recently experienced. Thank you again for taking the time to share with our team. Sincerely, Jacob Garthwaite General Manager
   

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10. B

    Barbara

    Austin

    1 review

    5.0

    1 review

    Dined on February 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We really enjoyed this evening. The food was excellent. And there was a lot of food. The service was great but the whiskey cake was the very best part of the meal.
    

    Whiskey Cake - Round RockResponded on February 18, 2025

    Thanks for visiting us, Barbara! We're thrilled to hear you enjoyed your evening. It's fantastic to know that our food, especially the whiskey cake, stood out for you. We're also glad that you found our service excellent. Your kind words mean a lot to us and motivate us to continue providing the best dining experience. We look forward to welcoming you back soon!
    

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