Wildwood Smoke Craft Whiskey - Richardson

Review summary

1. K

   Karen

   Dallas

   10 reviews

   4.0

   10 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Our waiter lacked experience. He didn’t present/open our bottle of wine as customary. He didn’t allow us to taste it first. And he poured large portions. Out salad and meal came out fine. Both were delicious and at the appropriate temps. We ordered deasert and i ordered coffee with a side of baileys. My husband ordered baileys on the rocks…his arrived with very little baileys but a lot of ice. My coffee was cold. Normally i would send i back but i didn’t feel like dealing with it. He never asked me if i wanted another cup. Lastly, it took a very, very long time for our dessert/chocolate cake to be delivered. (We noticed that a table near us had similar issues with their desserts and they sent them back.) assuming the cake was already made there was no plausible reason foe the wait. Not did he provide any reason. He did comp our dessert. I think the waiter just needs to be coached more. He needs to learn to pay attention to details.
   

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2. J

   John

   VIP

   Houston

   4 reviews

   2.0

   4 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 3

   Food was mediocre at best. Service was good. Disappointed
   

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3. T

   Thomas

   VIP

   Dallas

   237 reviews

   5.0

   237 reviews

   Dined on January 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   John provided exceptional service and our entrees were prepared perfectly.
   

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4. A

   Alan

   VIP

   Dallas

   46 reviews

   4.0

   46 reviews

   Dined on January 12, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Another excellent meal at Wildwood! The drink menu is creative and cocktails are a good value compared with competitors. The smoked cauliflower appetizer, blackened redfish l, and hanger steak were all outstanding. Service from Betty, who has taken care of previously once again provided great service. Will ask specifically for her again
   

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5. M

   Marla

   Dallas

   1 review

   5.0

   1 review

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From host to management and everyone in between, we were made to feel special for our anniversary. First time here and we will be back! Try the Dragon Dip!
   

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6. A

   Angie

   VIP

   New York City

   13 reviews

   2.0

   13 reviews

   Dined on December 31, 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   I came in from out of town to take my family out to dinner. This was everyone’s first time. Angel, our waiter, was a very good server. He was knowledgeable about the food & drinks & attentive. Unfortunately, the food was disappointing! I ordered the Hanger Steak (medium rare) with mashed potatoes & green beans. The steak was overcooked, chewy and very grisly. The mashed potatoes were cold. My husband ordered the burger and it was SO overcooked. It was obviously not made fresh to order. (Ordered med-rare) My parents ordered the ribs and they were dry and cold as well. The bread pudding was good and the burrata appetizer was ok. We did tell Angel about the steak and he replaced timely with a salad. We never saw a manager otherwise we would have brought this to their attention.
   

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7. R

   Roger

   VIP

   Dallas

   3 reviews

   4.0

   3 reviews

   Dined on December 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   They weren't busy for a Friday night. Service was good, food and drinks were delicious. Took food home with their chocolate cake that's ridiculously good. Great value, and the food is on point!
   

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8. S

   Steve

   Dallas

   6 reviews

   1.0

   6 reviews

   Dined on December 27, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   It was awful. Ordered a smoked Old Fashioned and it was horrible. I will never go back.
   

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9. J

   Jim

   Greater Boston

   6 reviews

   3.0

   6 reviews

   Dined on December 19, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Neither the wine steward nor the wait staff understood anything about the available wines. I ordered the shrimp and grits (second time I have been there and ordered it) and although very good the first time, the grits were soupy this time.
   

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10. A

    Amber

    Charlotte

    1 review

    5.0

    1 review

    Dined on December 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The experience was nothing short of amazing. Our waiter William was a gem and the staff was awesome; from the time we came in to the time we left we enjoyed every moment.
    

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