William De Percy

Review summary

1. n

   natalia

   Newcastle

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Passed many times and always wanted to try. Will be back soon for sure. Tasty food and lovely service. Highly recommend it.
   

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2. A

   Abigail

   Liverpool

   2 reviews

   5.0

   2 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All of the staff we interacted with were very friendly and helpful and gave good suggestions. Particularly Tom with the dessert suggestion of the fruit crumble sundae! Food was excellent quality - three of us had the roast, and one had fish and chips. It was relatively quiet as we had an early meal. Facilities were clean, and we all came away feeling we'd had a nice, happy evening out, and we would be happy to return the next time we visit the area.
   

   William De PercyResponded 7 days ago

   Hello Abigail, Thank you so much for taking the time to leave such a lovely review, super glad to hear you had a lovely time and left very happy! We can't wait to welcome you back soon! Have a lovely Christmas from all at William De Percy!
   

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3. T

   Tony

   London

   12 reviews

   4.0

   12 reviews

   Dined on December 20, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was good, with several good options on the menu. Portions were good and prices were reasonable for the quality and portion size. Service however was lacking, with seemingly one person flying around driving the service and a number of more junior team members drifting by without initiative to check on tables.
   

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   William De PercyResponded on December 22, 2024

   Hello Tony, Thank you or taking the time to leave a review, we are so glad you saw that we were good value for money and our standards high. Staff are currently undergoing training so naturally there is some teething problems that will be resolved soon. We do hope to see you visit once again soon. All the best for 2025! Warm Wishes William De Percy Management Team
   

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4. D

   Dean

   Glasgow

   1 review

   5.0

   1 review

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing and staff were great so friendly.
   

   William De PercyResponded on December 16, 2024

   Hi Dean, Thank You for the lovely review, we really appreciate you taking the time to leave a review! Hope to see you visiting again soon! Kind Regards William De Percy Management
   

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5. M

   Michael

   Newcastle

   3 reviews

   5.0

   3 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed an excellent meal tonight with great choice & food was delicious, service was excellent, very professional and friendly
   

   William De PercyResponded on November 30, 2024

   Hello Michael, Thank you for the lovely review, we do hope to see you dine with us once again soon! Warmest Wishes William De Percy Management Team
   

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6. J

   Janis

   Newcastle

   2 reviews

   4.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Limited menu, little choice. Food we recieved was good. Service was excellent.
   

   William De PercyResponded on November 25, 2024

   Dear Janis, Thank you for taking the time to leave us a review, glad to hear you enjoyed your visit too us! Hope to see you again soon! Warmest Wishes William De Percy Management
   

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7. H

   Helen

   Newcastle

   1 review

   5.0

   1 review

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely beautiful food the staff waited on us with professionalism.
   

   William De PercyResponded on November 25, 2024

   Dear Helen, Thank you for leaving a lovely review! We do hope to see you again soon! Kind Regards William De Percy Management
   

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8. P

   Peter

   Newcastle

   1 review

   5.0

   1 review

   Dined on November 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the styling and feel of this place. The food and service are excellent and they encourage you to bring dogs. A really good night.
   

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   William De PercyResponded on November 9, 2024

   Hello Peter, Thank you for the lovely review, we do love to hear that you are visiting plenty before you have your big day through in the Chateau! Can't wait to welcome you back soon! Kind Regards William De Percy Management Team
   

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9. L

   Lynn

   Berkshire

   2 reviews

   2.0

   2 reviews

   Dined on October 13, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   After hearing this is an award winning restaurant we thought we would splash out and eat out and was greatly disappointed The food was presented well but the meat was tough and hard to cut and eat But more than that the staff were unprofessional
   

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10. M

    Marie

    Cumbria

    1 review

    5.0

    1 review

    Dined on October 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3

    We loved the warm, welcoming environment as we walked into the restaurant. The food menu was varied with a good choice of food. The mussels were amazing and the Poki bowl was the best I have ever tasted. Whilst it was quiet as it was the afternoon, it was very pleasant. It was well worth the visit and we would highly recommend it.
    

    William De PercyResponded on October 5, 2024

    Dear Marie, Thank you for taking the time to leave a lovely review, we are so happy to hear you enjoyed your visit to us and hope to welcome you back shortly! Warmest Wishes William De Percy Management Team
    

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