Willow Room

Willow Room reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kirsten VIP

   Chicago / Illinois38 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Terrific brunch spot! Start with the orange ricotta donuts. Breakfast sandwich, quiche, burrito, Benedict - can’t go wrong!
   

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2. J

   Jerome VIP

   Chicago / Illinois106 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 1
   3. Service 1
   4. Ambience 3

   Our recent dinner was not good. Our server seemed more involved with just a couple of her tables or standing and talking with other staff near the bar Service was very slow all night and she rarely checked in with us. She also did not seem to know what changes could be made to dishes (i.e., different cheese, etc.) My wife's Caesar salad was basically just lettuce. There was very little salad dressing and absolutely no croutons or parmesan cheese. It took a long time to get our server's attention (my wife finally had to get up and start walking toward the bar) to have her bring dressing, cheese and croutons, all of which should have been in the salad before serving it. We should not have to prepare the dishes we ordered. My shrimp fettucine was very bland. Again, I had to wait a long time to get our server's attention in order to get more cheese. It seemed that neither the cooks, expediter or waitstaff checked orders before serving them. I hope that the staff receives more training and pays more attention to their customers' and their orders.
   

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3. T

   Tom VIP

   Cleveland2 reviews

   5.0

   Dined on May 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Servers were tremendous and the food was great. Handled toddler very well
   

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4. R

   Robert VIP

   Chicago / Illinois239 reviews

   4.0

   Dined on May 8, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Had a great meal. Enjoyed the food, service and ambiance. The portions are very large!!! I highly recommend the experience.
   

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5. N

   Nada VIP

   Chicago / Illinois90 reviews

   5.0

   Dined on May 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We loved the truffle, french fries, the short ribs, and the gnocchi. Also the orange ricotta donuts, and Keylime pie for dessert. The waitstaff were knowledgeable, prompt, and very pleasant. I did leave with a sore throat because it was necessary to carry on a conversation, and even so we couldn’t hear each other.
   

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6. R

   Ryan VIP

   Chicago / Illinois3 reviews

   4.0

   Dined on May 5, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   I was craving a cheeseburger and decided on a whim to grab lunch here. I’d had dinner here a few year prior and remember really enjoying my meal. The burger was exactlyyyy what I was craving - perfectly melted cheese, seasoned meat, perfect bun. It really hit the spot! Our server was great too, attentive and helpful. Had the beet salad for a starter - delicious. The flourless chocolate cake was very rich and yummy too!
   

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7. K

   Kristin VIP

   Chicago / Illinois110 reviews

   5.0

   Dined on May 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful drinks and meal, impeccable service! So impressed with the level of service!! Dips appetizer was soo good and plentiful. We ordered the salmon and halibut and both were really tasty and perfectly cooked with delicious pairings of veggies, risotto/rice and sauces. Highly recommend!!
   

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8. J

   Jenene

   Chicago / Illinois21 reviews

   5.0

   Dined on May 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was outstanding and service very pleasant. Appreciated our server’s recommendations.
   

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9. a

   andrea VIP

   Chicago / Illinois84 reviews

   4.0

   Dined on May 3, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   First time customer. Very cute inside. Menu rather limited but food we ate was good. Good neighborhood vibe.
   

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10. K

    Kate VIP

    Chicago / Illinois145 reviews

    4.0

    Dined on April 30, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3

    My mussels were good and the baguette with them was delicious. Everyone else had the schnitzel, which they seemed to enjoy. My husband said the asparagus and mashed potato sides were particularly tasty. Nice beer selection. Only complaint was noise level. I look forward to being able to eat outside this summer.
    

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