Willow

Review summary

1. B

   Bryan

   Sacramento

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 3

   Food was bland and had errors I didn't appreciate that at this prize point
   

   Is this helpful?

2. OT

   OpenTable Diner

   Sacramento

   3 reviews

   5.0

   3 reviews

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Most amazing experience and we will definitely be back!! We had the scallops and pasta which we learned from our awesome server was made fresh daily!! Plus you have to start with the focaccia—it is an absolute MUST!! The location was also perfect as it was walking distance to the Train Museum for our candle light event. It was perfect!!
   

   Is this helpful?

3. K

   Karolina

   Sacramento

   2 reviews

   5.0

   2 reviews

   Dined on February 20, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server Gabby was incredible, super energetic and matched our energy so well. Had great recommendations and was very helpful. The ambiance was lovely and the food was so tasty! I recommend!
   

   • 
   • 
   • 
   • 

   Is this helpful?

4. M

   Maureen

   Sacramento

   5 reviews

   5.0

   5 reviews

   Dined on February 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant and perfectly prepared food. The focaccia bread was the best I’ve ever had. Server was fabulous.
   

   Is this helpful?

5. S

   Sonya

   VIP

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Late valentines staycation with my hubby of 25 years. The restaurant was the perfect vibe for what we were looking for on a Sunday night in February. We will be back!
   

   Is this helpful?

6. G

   Glen

   Sacramento

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was incredible and our waiter Tyler was amazing
   

   Is this helpful?

7. C

   Cody

   Sacramento

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was very good, service was very fast with frequent checks and helpful with questions regarding the menu with a very nice ambiance
   

   Is this helpful?

8. J

   Jennifer

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined on February 16, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   We had high hopes for Willow, but unfortunately, it fell flat in almost every way. The food was inconsistent at best. The octopus was the only standout dish—tender and flavorful—but everything else was disappointing. The short ribs were dry, the ribeye was just okay, and the Caesar salad? A ridiculous $28 for something entirely unremarkable. To top it off, our food wasn’t even hot; everything arrived lukewarm. Service was bare minimum. Our waiter took our order, checked in once, and then dropped the check. Water glasses were never refilled, and for a restaurant charging over $200 for two people (without cocktails!), that level of service is unacceptable. The ambiance didn’t help either. We were seated by the door, and every time it opened, we were hit with an icy blast. Not exactly the cozy dining experience we were hoping for. And dessert? Apparently, our only option was chocolate cake for Valentine's Day—hard pass. Overall, Willow is overpriced, overhyped, and simply not worth it. For the cost, I expect hot food, attentive service, and a better experience. Won’t be back.
   

   Is this helpful?

9. L

   Lesley

   Sacramento

   1 review

   3.0

   1 review

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   The resturant was beautifully designed, linen flatware and dinnerware as well. Our server was polite but the only one it appeared so stretched thin. Four of us ordered coffee, tea, pancake , breakfast bowl. The pancake was delicious but the center was either filled with custard or uncooked🤔. The breakfast bowls were interesting. Contained a few pcs of uncooked spinach, cold quinoa, 2 over poached eggs, 4 pcs of meat jerky. No seasoning, just cold pcs of food in a bowl over quinoa. The location is great but there needs to be some work on menu and more staff than the poor waiter running around doing everything
   

   Is this helpful?

10. L

    Luke

    San Francisco

    1 review

    1.0

    1 review

    Dined on February 15, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    0/5 – Disastrous Experience, Ruined Our Valentine’s Day We had high hopes for Willow, but this was hands down the worst dining experience we’ve ever had. We waited 45 minutes just to be seated, and service was painfully slow from there. It took over an hour to get the focaccia, which arrived doughy, tasteless, and completely unsalted. Our appetizer didn’t show up until almost two hours in, and we finally gave up and left after 2 hours and 15 minutes—without ever receiving our main course or dessert. To top it off, they didn’t even offer a full refund despite the disastrous service. Absolutely unacceptable. We won’t be coming back, and I wouldn’t recommend this place to anyone looking for a decent meal, let alone a special occasion. Let me know if you want any edits!
    

    2 people found this helpful