Yamamori North City

Review summary

1. N

   Neil

   Dublin

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 4

   They were so busy and still managed to look after our large group (11) with no issues. Regular table service, good food, nice atmosphere. We've been doing Xmas dinners for years as a group and this was our best location. Would recommend.
   

   Is this helpful?

   Report
2. R

   Rachel

   Dublin

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Yummy food attentive staff really close to jervis luas
   

   • 

   Is this helpful?

   Report
3. C

   COnor

   Dublin

   3 reviews

   4.0

   3 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Only issue was the 90 minute limit in the table. We never got to order a main!
   

   Yamamori North CityResponded 5 days ago

   Dear Conor, Thank you for sharing your feedback and for the kind rating. We're pleased you enjoyed your visit overall. Regarding the 90 minute time limit, we completely understand how this might have impacted your experience. During particularly busy periods, we implement a 90 minute time slot for tables of 2 to accommodate all our guests. We appreciate your understanding and hope to have the chance to welcome you back soon, when we can ensure a more leisurely dining experience. Warm regards, North City.
   

   Is this helpful?

   Report
4. C

   Caroline

   Dublin

   6 reviews

   3.0

   6 reviews

   Dined on December 13, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Food is normally excellent, this time the Christmas menu was very disappointing. Quantity privileged over quality it would seem. Service was rushed as well. A real pity as I love this restaurant.
   

   Yamamori North CityResponded 5 days ago

   Dear Caroline, Thank you for taking the time to share your thoughts and for your continued support. We are genuinely sorry to hear that your experience didn't meet your expectations this time. Your feedback will be shared with the team so we can address this concerns and improve moving forward. We hope to welcome you back again soon for the exceptional dining experience you've come to expect. Warm regards, North City.
   

   Is this helpful?

   Report
5. P

   Paul

   Dublin

   1 review

   1.0

   1 review

   Dined on December 13, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   our experience was very poor, they tried to cgharge us €48 service charge for a table of 4 people and the service was poor rude and unwelcoming by the lady hostess.
   

   Yamamori North CityResponded on December 14, 2024

   Hi Paul, Thank you for your feedback. We are sorry to hear your experience didn't meet your expectations. We would like to clarify that you had booked our sake experience, a special pre-set menu. Unfortunately once this menu has been booked, it cannot be swapped for an a la carte option, as the chefs allocate specific ingredients and preparation time for it. Regarding the service charge, this is added for tables for 3 or more and is discretionary. Thank you for understanding and we hope you can give us another opportunity in the future to provide you with a better experience. Kind regards, North City Team.
   

   Is this helpful?

   Report
6. D

   David

   Dublin

   10 reviews

   3.0

   10 reviews

   Dined on December 13, 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food and service are still great, so no complaints, however the prices have gone through the roof unfortunately.
   

   Yamamori North CityResponded 5 days ago

   Hi David, Thank you for your kind words ,we are delighted to hear you enjoyed both food and service. We completely understand your concern regarding our prices. Like many businesses, we've faced significant increases in costs for ingredients, staffing, and operations, which have unfortunately influenced our pricing structure. Please know that we remain committed to providing the highest quality food and service while striving to keep value in mind. We hope to welcome you back again soon. Warm regards, North City.
   

   Is this helpful?

   Report
7. S

   Susan

   Las Vegas

   1 review

   3.0

   1 review

   Dined on December 8, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The manager couldn’t find our online booking when we arrived and seemed disinterested in accommodating us even though the restaurant wasn’t full. He reluctantly seated us. When he returned to take our order he was less than cordial, certainly didn’t break a smile. The food was tasty, portions were large and food was served in good time. Other members of staff were very friendly and pleasant. The prices weren’t cheap and we were slightly surprised to see that they charged a service charge of 12.5% on tables of more than 3 people which we felt was a bit steep and meant we had to reward the poor service we received. Overall a tasty meal but I won’t be returning
   

   Yamamori North CityResponded on December 10, 2024

   Hi Susan, Thank you for taking the time to share your feedback. We sincerely apologise for the issues you experienced during your visit.It's disappointing to hear that the level of service you received from one of our staff members didn't meet the standards we strive to provide. We will be addressing this internally to ensure all our guests feel welcomed and valued from the moment they arrive. Your experience is important to us and we hope you might consider giving us another chance in the future. Please feel free to reach out directly if you'd like to discuss this further- we'd love the opportunity to make things right. Warm regards, North City.
   

   Is this helpful?

   Report
8. T

   Titta

   Dublin

   1 review

   4.0

   1 review

   Dined on December 6, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Love it!!! Food was really good, and there was quick service!
   

   • 

   Yamamori North CityResponded on December 7, 2024

   Dear Guest, Thank you so much for such a lovely review. This means a lot to us and we are delighted that your visit was a great experience. Looking forward to seeing you again soon in the near future. Warm regards, North City Team
   

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   Dublin

   1 review

   5.0

   1 review

   Dined on December 6, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Amazing service very attentive and a cool vibe inside, cocktails and sushi are really good, was disappointed in the takoyaki but otherwise food was great!
   

   Yamamori North CityResponded on December 10, 2024

   Dear Guest, Thank you so much for such a lovely review. This means a lot to us and we are delighted that your visit was an enjoyable one. Looking forward to seeing you again soon in the near future. Warm regards, North City Team
   

   Is this helpful?

   Report
10. H

    Helena

    Dublin

    2 reviews

    5.0

    2 reviews

    Dined on December 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Really attentive staff with delicious food and lovely atmosphere. Used to eat there at least once a month before Covid and loved that it is still stupendous and even had one of the same staff members as the last time I was there which is always a good sign.
    

    Yamamori North CityResponded on December 7, 2024

    Dear Helena, Thank you so much for such a lovely review. This means a lot to us and we are delighted that your visit was a great experience. Looking forward to seeing you again soon in the near future. Warm regards, North City Team
    

    Is this helpful?

    Report