Zazu Quito

Zazu Quito reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Debra VIP

   West Palm Beach23 reviews

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   All we heard was Zazu is the best!! So of course, we were excited to dine there on our only evening in Quito.. ( we also made reservations at Zero Lab, cancelled them and sorry we did), but back to the unfortunate experience at Zazu.. Bread came with an apology from the server.. “ I’m sorry but tonight we only have brown bread “ Then the butter…garlic butter..I asked for plain butter, they said they didn’t have..?? No butter? The duck confit was so tough .. we couldn’t cut it. The vegetables were highly salted. The stars are solely for the ambiance..lovely.
   

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2. C

   Chahna

   Ecuador1 review

   4.0

   Dined on April 10, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Zazu had high reviews, but in honesty, we were underwhelmed by the food. It was BEAUTIFULLY plated and served, the recipes were innovative, and the ambiance lovely, but the food was just not that tasty and certainly not worth the price (except for the cauliflower/broccoli salad, which was amazing!) I would love to give a higher rating because the service was so good, but the food was bland, at least most of what we tried).
   

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3. K

   Kevin

   Birmingham13 reviews

   4.0

   Dined on April 3, 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   The room is lovely, smart but understated. The food was very good but the portions much to big for a taster menu. It was a shame for us that only a couple of the staff spoke English, but it is in Quito, so no criticism there. The service was not so good. All the staff worked hard and were pleasant, but it was not at the standard I would expect from a high class restaurant. There was very little explanation of the various dishes - on two occasions no explanation at all. There was no explanation about any of the wines on the wine flight other than the name on the label. One course was served while one of us was in the restrooms. Overall, we did enjoy it, the food was interesting and definitely had an Ecuadorian style. It was good value and the ambience was good.
   

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4. P

   Pat VIP

   New York City9 reviews

   5.0

   Dined on March 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing one star Michelin restaurant, which deserves a second star. Everything was just perfect!
   

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5. S

   Sandra

   Ecuador2 reviews

   5.0

   Dined on March 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   La experiencia en el Zazu siempre es muy buena, la comida y la atención es exepcional.
   

   Zazu QuitoResponded on March 20, 2025

   Estimada Sandra Muchas gracias por su reseña. Nos alegra saber que disfrutó de su experiencia con nosotros. Comentarios como el suyo nos motivan a seguir ofreciendo un servicio de calidad. Esperamos darle la bienvenida nuevamente pronto.
   

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6. G

   Gabriela

   Atlanta44 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We both enjoyed the vegetarian tasting menu. The food is a creative spin on Ecuadorian cuisine and locally sourced ingredients. It is expensive, so if you’re looking for inexpensive Ecuadorian food, this is not it. We truly enjoyed our experience and the staff is excellent.
   

   Zazu QuitoResponded on March 11, 2025

   Dear Gabriela Thank you for your wonderful review! We're so glad you enjoyed the vegetarian tasting menu and appreciated our creative take on Ecuadorian cuisine with locally sourced ingredients. We strive to offer a unique experience, and it’s great to hear that both the food and our team made it special for you. Hope to welcome you back soon!
   

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7. OT

   OpenTable Diner

   London2 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent restaurant. Wonderful food. Impeccable service. Fine and exquisite service. Tasty from the starter, main course and dessert. Great selection of wines. I recommend it.
   

   Zazu QuitoResponded on March 11, 2025

   Dear Valued Guest Thank you for your review! We're delighted to hear that you enjoyed the food, service, and wine selection. Your recommendation means a lot to us! We look forward to serving you again soon.
   

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8. s

   susan VIP

   Los Angeles2 reviews

   5.0

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   food spectacular, service wonderful. a great evening.
   

   Zazu QuitoResponded on February 27, 2025

   Dear Susan Thank you so much! We're thrilled to hear you enjoyed the food and service. It was our pleasure to host you, and we hope to welcome you back for another great evening soon!
   

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9. A

   Alfredo

   Atlanta5 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was exceptional, food was delicious and well presented and priced just right.
   

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   Zazu QuitoResponded on February 24, 2025

   Dear Alfredo, Thank you for your wonderful review! We're delighted to hear that you enjoyed our service, food, and found our pricing satisfactory. Your feedback motivates us to maintain our high standards. We look forward to welcoming you back soon.
   

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10. W

    William VIP

    San Francisco3 reviews

    5.0

    Dined on February 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This was the best meal we have had in Quito! This restaurant is not to be missed! Food is delicious using best and freshest ingredients! Beautiful presentation and service is impeccable. Pablo our server made us feel at home !! We will always treasure our memory of Zazu and Pablo! Thank you!
    

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    Zazu QuitoResponded on February 17, 2025

    Dear William Thank you for your wonderful review! We’re delighted to hear that you enjoyed your meal, the fresh ingredients, and the service. Pablo will be especially happy to know he made your experience even more special. It means a lot to us that Zazu became a memorable part of your time in Quito. We look forward to welcoming you back in the future!
    

    1 person found this helpful