RA Sushi Bar Restaurant - Austin, TX

Review summary

1. A

   Aisha

   Chicago

   3 reviews

   2.0

   3 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Management was rude and dismissive. Angelo was our waiter, and he was great. He was so overwhelmed, and Management sat back and did not help. I will not be visiting this location again. I really hope that they promote Angelo because he deserves it.
   

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2. J

   Jaylon

   Dallas

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   The waiter didn’t value our time he was kind of all over the place .
   

   RA Sushi Bar Restaurant - Austin, TXResponded 1 day ago

   Thanks for the feedback, Jaylon. We're sorry to hear about your recent experience at RA Sushi Bar Restaurant - Austin, TX. We strive to provide excellent service to all our guests, and it's clear we fell short during your visit. We appreciate your comments about the service and will work on improving. We hope you'll give us another chance to serve you better. Best regards, RA Sushi Bar Restaurant - Austin, TX Management Team
   

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3. C

   Chris

   Unspecified

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server Joshua was amazing and very friendly and will for sure be asking him to serve us again I as well loved the food very tasty and loved the environment.
   

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   RA Sushi Bar Restaurant - Austin, TXResponded 2 days ago

   Hi Chris, We're thrilled to hear that you enjoyed your dining experience at RA Sushi Bar Restaurant - Austin, TX! It's wonderful to know that our friendly service and tasty food made a positive impression on you. We strive to provide a unique and enjoyable atmosphere for our guests, and your feedback lets us know we're on the right track. We're looking forward to your next visit and promise to keep up the good work! Best, The Management Team
   

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4. D

   Drissa

   Austin

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Our server Mike was awesome! Waited almost an hour and a half past our reservation time and we were sat outside on the back patio in the rain but we made it work lol
   

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   RA Sushi Bar Restaurant - Austin, TXResponded 2 days ago

   Thanks for the feedback, Drissa. We're glad to hear that you enjoyed your experience at RA Sushi Bar Restaurant - Austin, TX. We understand how frustrating it can be to wait, especially when you have a reservation. We're happy to know that despite this, you made the best of a busy evening. We appreciate your patience and understanding. We're committed to ensuring all our guests have a pleasant experience. We hope to serve you again soon.
   

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5. K

   Kevin

   Houston

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 3

   Had reservation. Arrived 5 minutes early and it took 50 minutes to be seated. Food was good.
   

   RA Sushi Bar Restaurant - Austin, TXResponded 1 day ago

   Hey Kevin, we're really sorry to hear about your recent experience at RA Sushi Bar Restaurant - Austin, TX. It's quite disappointing to know that you had to wait for such a long time to be seated despite having a reservation. We're glad to hear that you enjoyed the food, but we apologize for the inconvenience. We're always striving to improve our service and your feedback is invaluable in that process. We hope you'll give us another chance to make it up to you. Thanks, RA Sushi Bar Restaurant - Austin, TX Management Team.
   

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6. D

   Daniel

   Austin

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Very good food and atmosphere but the wait even with a reservation was a bit long
   

   RA Sushi Bar Restaurant - Austin, TXResponded 1 day ago

   Thanks for visiting us, Daniel! We're delighted to hear that you enjoyed the food and atmosphere at RA Sushi Bar Restaurant - Austin, TX. We're sorry to hear that the wait time seemed a bit long despite your reservation. We appreciate your patience and understanding. We're always working to improve our service, and your feedback helps us do just that. We hope to see you again soon!
   

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7. J

   Jaclyn

   Austin

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   Our reservation was for 6:30. It was so packed and crammed in there .plus we had to wait a good 45 minutes to 50 minutes to be seated once we were seated it took another almost 40 minutes for us to get our food. I understand that it was packed, but it kind of seems like you guys may have overbooked on your part.
   

   RA Sushi Bar Restaurant - Austin, TXResponded 1 day ago

   Thanks for the review, Jaclyn. We're sorry to hear about your experience at RA Sushi Bar Restaurant - Austin, TX. We understand that it can be challenging to manage a busy restaurant when you have a reservation, especially when it's as popular as we are. We apologize for the delay in seating and the wait for your food. We appreciate your patience and understanding, and we hope to provide you with a better dining experience in the future.
   

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8. X

   Xiomara

   Austin

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 2

   Waiting for almost 2 hours. The place was overbooked and making reservations didn’t matter
   

   RA Sushi Bar Restaurant - Austin, TXResponded 2 days ago

   Thanks for visiting us, Xiomara. We're truly sorry to hear about your experience at RA Sushi Bar Restaurant - Austin, TX. It's disappointing to know that you had to wait for such a long time, despite having a reservation. We understand how frustrating that can be and we apologize for any inconvenience caused. We always aim to provide excellent service and we're sorry we fell short this time. We appreciate your feedback and hope we can have another chance to serve you better in the future. The Management Team
   

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9. R

   Robert

   VIP

   San Francisco

   5 reviews

   3.0

   5 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Many food items not available, table wasn't set up for service needed to request items several times during service.
   

   RA Sushi Bar Restaurant - Austin, TXResponded 1 day ago

   Thanks for visiting us, Robert. We're sorry to hear that some of the food items you ordered weren't available and that the setup wasn't as expected. We appreciate your feedback on the service, and we'll certainly look into this. We hope you'll give RA Sushi Bar Restaurant - Austin, TX another chance to impress you. Best, The Management Team
   

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10. J

    Jamie

    VIP

    St. Louis

    32 reviews

    5.0

    32 reviews

    Dined on February 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Great experience! Food was delicious! Happy hour specials were tasty & a good value.
    

    RA Sushi Bar Restaurant - Austin, TXResponded on February 3, 2025

    Hey Jamie, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at RA Sushi Bar Restaurant - Austin, TX and enjoyed our food and happy hour specials. Your kind words truly mean a lot to us. We always strive to provide delicious food and a memorable experience for our guests, and it's wonderful to know we hit the mark for you. We look forward to serving you again soon! Best regards, The Management Team
    

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