RA Sushi Bar Restaurant - Austin, TX

Review summary

1. AA

   AuxAtx

   Austin

   10 reviews

   4.0

   10 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Service was great, slow night but food came out in appropriate time. My son ordered some tho of Vegas roll from specialty rolls and loved it. I had a Shrimp Tempura Roll And it tasted like a California roll and didn’t come with any eel sauce on it but they put some on after I asked for it. Cons: The music is way too loud, couldn’t hear the server and couldn’t talk to each other easily. It was very cold in there, one side of the bar was completely open to the outside which made the inside cold. The shrimp fried rice was terrible, very bland, no taste, wasn’t even edible. Lives of shrimp were cut up and added to it so made for having to dig around for any shrimp and at $18 would never order that again.
   

   RA Sushi Bar Restaurant - Austin, TXResponded 2 days ago

   Thank you for sharing your feedback with us. While we’re glad you visited, we are sorry to hear that your experience was not entirely satisfactory. We will work on improving, and we hope to serve you again soon.
   

   Is this helpful?

   Report
2. P

   Paul

   VIP

   Phoenix

   4 reviews

   1.0

   4 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Very poor service at Ra. Waiter spilled soy sauce on me and never acknowledged it or said he was sorry. Drinks were very mediocre. Food was mediocre. Too expensive for the value. We will never go back.
   

   RA Sushi Bar Restaurant - Austin, TXResponded 4 days ago

   Hi Paul, We're truly sorry to hear about your recent experience at RA Sushi Bar Restaurant. It's disappointing to know that our service did not meet your expectations and you found our food and pricing to be subpar. We pride ourselves on our attentive and friendly service, and we apologize for falling short during your visit. Your feedback is invaluable to us as we strive to improve with each and every customer. We hope that you will give us another opportunity to provide you with the quality experience you deserve. Best regards, RA Sushi Bar Restaurant - Austin, TX Management Team
   

   Is this helpful?

   Report
3. B

   Brittney

   San Antonio

   1 review

   1.0

   1 review

   Dined on December 7, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   My wife and I were celebrating our 1 year anniversary! The server was not very knowledgeable. She gave us the wrong menu to start. She didn't know any of the drinks we asked her about. We waited quite a while for our sushi rolls to start the meal and when the second one came it had a hair in it. The manager came over and took care of it for us and got us another one out very quickly. Overall for the prices of the food it was not the best experience for an anniversary date or any special occasion honestly.
   

   RA Sushi Bar Restaurant - Austin, TXResponded on December 9, 2024

   Dear Brittney! Thanks for the feedback. We're sorry to hear that your anniversary experience at RA Sushi Bar Restaurant - Austin didn't meet your expectations. We strive to provide excellent service and it's clear we fell short in your case. We sincerely apologize for the misunderstanding with the menu and the issue with your sushi rolls. We're glad to hear that our manager was able to rectify the situation promptly. Your comments will help us improve. We hope you'll give us another chance to make it right. Best, RA Sushi Bar Restaurant - Austin Management Team
   

   Is this helpful?

   Report
4. L

   Linda

   Austin

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a delightful experience at your establishment. Our server, Joshua, was exceptionally welcoming and knowledgeable. He patiently answered all of my husband's questions, ensuring that we were well-informed about the menu options. As a sushi enthusiast, I was particularly impressed with the variety and quality of the sushi offerings. However, it is important to note that the parking situation was quite challenging and may deter us from returning in the future.
   

   • 
   • 

   RA Sushi Bar Restaurant - Austin, TXResponded on November 11, 2024

   Hello, Linda! Thank you for your kind words and for taking the time to share your experience at RA Sushi Bar Restaurant - Austin. We're thrilled to hear that our team was able to provide you with a delightful experience. We take pride in our knowledge of the menu and the quality of our sushi offerings, and we're glad you were impressed. We also appreciate your feedback about the parking situation and we'll certainly take it into consideration. We look forward to welcoming you back soon! Best regards, RA Sushi Bar Restaurant - Austin, TX Management Team
   

   Is this helpful?

   Report
5. J

   Jill

   VIP

   New York City

   29 reviews

   5.0

   29 reviews

   Dined on October 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this restaurant! Great sushi, great atmosphere, great service, great views.
   

   RA Sushi Bar Restaurant - Austin, TXResponded on November 4, 2024

   Hey Jill! Thank you so much for your glowing review! We're overjoyed to hear that you loved our sushi and atmosphere at RA Sushi Bar Restaurant - Austin. Your kind words about our service and views truly made our day. We can't wait to welcome you back soon!
   

   Is this helpful?

   Report
6. A

   Armando

   Phoenix

   1 review

   5.0

   1 review

   Dined on October 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Have a nicest view! The food really good! But the service was to slow
   

   RA Sushi Bar Restaurant - Austin, TXResponded on November 1, 2024

   Dear Armando! Thanks for the review! We're thrilled to hear that you enjoyed the view at RA Sushi Bar Restaurant - Austin. It's great to know that our food hit the mark for you. We're sorry to hear that you found the service to be slower than expected, and we will certainly take your feedback into consideration as we continuously strive to improve our guests' experiences. We hope to see you again soon!
   

   Is this helpful?

   Report
7. A

   Alexis

   VIP

   San Francisco

   5 reviews

   2.0

   5 reviews

   Dined on October 19, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We were charged for two bottles of wine when we only got one so we had to call the next day, also one of our meals came out long after the other food.
   

   RA Sushi Bar Restaurant - Austin, TXResponded on October 25, 2024

   Hello, Alexis1 We are truly sorry for the confusion regarding the wine and the overcharge. We strive to provide excellent service and it seems we fell short this time. We value your feedback and will address this with our team to ensure it doesn't happen again. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide you with the quality experience you deserve. Best, RA Sushi Bar Restaurant - Austin, TX Management Team
   

   Is this helpful?

   Report
8. M

   Michael

   Austin

   1 review

   5.0

   1 review

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   It was nice. I asked for them to sign happy birthday but they didn't 😔
   

   RA Sushi Bar Restaurant - Austin, TXResponded on October 22, 2024

   Dear Michael! Thanks for the review! We're thrilled to hear that you enjoyed your experience at RA Sushi Bar Restaurant - Austin. It's great to know that our team was able to make your special day memorable. We're sorry to hear about the birthday celebration not going as planned. We appreciate your feedback and will definitely take it into consideration to ensure all our guests have a memorable experience. We hope to serve you again soon!
   

   Is this helpful?

   Report
9. M

   Mercy

   VIP

   Austin

   4 reviews

   5.0

   4 reviews

   Dined on October 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Espectacular me encantó volvería a ir,en mi opinión lo recomiendo 10/10.
   

   • 

   RA Sushi Bar Restaurant - Austin, TXResponded 6 days ago

   Hola, Mercy! Gracias por tomarte el tiempo de compartir tu experiencia con nosotros, nos alegra mucho saber que hayas disfrutado. Esperamos verte pronto de nuevo!
   

   Is this helpful?

   Report
10. S

    Stephen

    Dallas

    1 review

    5.0

    1 review

    Dined on September 22, 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 3

    Enjoyed it very much. Salmon sashimi was terrific!
    

    RA Sushi Bar Restaurant - Austin, TXResponded on September 29, 2024

    Dear Stephen! Hey, thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed your visit to RA Sushi Bar Restaurant - Austin. It's fantastic to know that you loved our salmon sashimi. We strive to provide excellent food and service, and your feedback lets us know we're on the right track. We appreciate your high ratings for our service and value. We look forward to serving you again soon!
    

    Is this helpful?

    Report