RA Sushi Bar Restaurant - North Scottsdale, AZ

Review summary

1. L

   Lee

   Los Angeles

   19 reviews

   3.0

   19 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The sushi platter was very good but the crunchy shrimp tempura roll was just okay. My order was missed so my husband was half way through his platter when I got my roll.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded 1 day ago

   Thanks for the feedback, Lee! We're glad to hear that you enjoyed our sushi platter at RA Sushi Bar Restaurant - North Scottsdale, AZ. We appreciate your comments about the crunchy shrimp tempura roll. We apologize for the oversight with your order and we hope it didn't affect your overall experience with us. We're always striving to improve our service and your feedback is invaluable to us. We hope to have the opportunity to serve you and your husband again soon!
   

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2. S

   Samuel

   Phoenix

   17 reviews

   3.0

   17 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   When will RA be the vibrant, high-energy, great music, and excellent sushi restaurant it once was again? This concept was ruined by Benihana and has never come back. No innovation as the uniforms are still the same from the early years of the concept. This location was dirty, with low-level music, and horrible service, and the uniforms were faded. So sad. Food was good though.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded 4 days ago

   Thanks for the review, Samuel. We're sorry to hear that your recent visit to RA Sushi Bar Restaurant - North Scottsdale, AZ didn't meet your expectations. We appreciate your feedback on our uniforms and service. We're always looking for ways to improve, and your comments will certainly help us do that. We're glad to hear that you enjoyed our food. We hope to have the opportunity to serve you again and provide a much-needed return to RA's vibrant, high-energy, great music, and excellent sushi restaurant experience.
   

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3. L

   Leesa

   Poconos

   1 review

   2.0

   1 review

   Dined on January 5, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   I went for lunch and loved the food. I went there Sat no night for my birthday and it was a mess. The app was half size as lunch, the steak was mushy and almost boiled with 2 piecesbof vegetable, the sushi made my bf sick, the chicken teriyaki no lie was 1/2 piece chicken, 4 little strips for 27$ I didn't get my 2nd drinks the dessert was unidentified. the bill was 250 for 3 people and between us there wasn't one good plate. So disappointed. Never again
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on January 7, 2025

   Dear valued guest, thank you for your feedback. We're sorry that your experience didn’t meet expectations. We’d love the opportunity to improve and provide a better visit next time. Please reach out to us by visiting our "Contact Us" page on our website.
   

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4. L

   Lauren

   VIP

   Phoenix

   3 reviews

   3.0

   3 reviews

   Dined on January 5, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   they just reduced their menu and took off all the good rolls :(
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on January 6, 2025

   Hi Lauren, We're sorry to hear about your recent experience at RA Sushi Bar Restaurant - North Scottsdale, AZ. We understand your disappointment when a menu change negatively impacts your dining experience. We strive to provide a variety of quality rolls that cater to different tastes, and it's unfortunate that we fell short this time. We appreciate your feedback and will take it into consideration as we continuously work to improve our service. We hope to have the opportunity to serve you again and provide a better experience. Best, RA Sushi Bar Restaurant - North Scottsdale, AZ Management Team
   

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5. C

   Christine

   Phoenix

   10 reviews

   3.0

   10 reviews

   Dined on January 4, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was ok. Best was the mango and chips dip. Our waitress was “cool”
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on January 6, 2025

   Hey Christine, Thanks for taking the time to share your experience at RA Sushi Bar Restaurant - North Scottsdale, AZ. We're glad to hear that you enjoyed our mango and chips dip. We strive to provide our guests with the best dining experience possible, and it's great to hear that you appreciated our service. We hope to have the pleasure of serving you again soon.
   

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6. L

   Laura

   VIP

   Los Angeles

   1 review

   3.0

   1 review

   Dined on January 4, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food was decent. We found a piece of plastic wrap on one of our sushi pieces. They deducted it from our bill but was indicative of a sloppy kitchen. The sliders were great as were the sushi rolls. The tempura shrimp were meh as were the Racking shrimp...dry and bland.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on January 6, 2025

   Thanks for the review, Laura. We're glad you enjoyed our sushi and sliders, and we appreciate your feedback on the tempura shrimp and Racking shrimp. We always aim for top-quality ingredients and it sounds like we missed the mark on these items. We'll certainly take your comments into consideration as we continuously strive to improve our dishes. We hope to see you again soon at RA Sushi Bar - North Scottsdale, AZ.
   

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7. A

   Alyssa

   VIP

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined on January 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mac is the man! Steven combined with the staff has made this place a better establishment!! Love these people that work here 🥰🥰
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on January 7, 2025

   Thank you for your kind review! We’re pleased to hear that you enjoyed your experience and look forward to your next visit.
   

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8. K

   Kate

   VIP

   Hawaii

   3 reviews

   2.0

   3 reviews

   Dined on January 1, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   They were way under staffed and had servers running all over the restaurant for their tables. You weren’t even able to get your servers attention if needed because they weren’t anywhere near your table. Food took forever. Food was okay but not worth the price. Probably won’t be back soon.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on January 2, 2025

   Dear valued guest, thank you for your feedback. We're sorry that your experience didn’t meet expectations. We’d love the opportunity to improve and provide a better visit next time. Please reach out to us by visiting our "Contact Us" page on our website.
   

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9. J

   Jewel

   Minneapolis

   1 review

   1.0

   1 review

   Dined on December 31, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   I made an online reservation for 3 people on a Monday evening. My husband and I wanted to go eat there to use the e-mailed $20 Birthday coupon I received from RA before it expired. The front entrance was so crowded we had no space to stand while waiting to be greeted. When we finally were greeted, the host said sorry she was new and seemed frazzled while trying to find my reservation. I told her we needed a high chair for my two year old daughter who tagged along. She said ok and showed us to our table. Once we sat down (right next to the noisy entrance), she asked if we needed a high chair and we politely said yes (already told her 5 seconds ago). She came back a couple mins later and said they had no high chairs but could offer a booster seat. That’s weird because we were regular guests there and always got her a high chair. Also weird, we didn’t see even one other child anywhere using one so that was peculiar. We brushed it off and made do with the booster seat that had no buckle. We got comfortable, were deciding on menu items to order and no one EVER came to greet our table. We waited 15 mins and while doing so, heard SEVERAL people coughing over and over. We decided to just leave!!! On the way out, the hosts didn’t even seem to care that we were leaving already. No goodbye or anything, just weird looks. Really sad that a pregnant woman (myself) and a two year old (they’re notorious for needing prompt food service) were ignored! We won’t be going back there after that. Very disappointing.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on December 31, 2024

   Dear guest, we appreciate your review and are sorry to hear that your experience wasn’t satisfactory. We would love the chance to make things right. Please contact us by visiting our "Contact Us" page on our website
   

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10. L

    Leslie

    Phoenix

    5 reviews

    5.0

    5 reviews

    Dined on December 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was busy but good. Some things were forgotten. However they took off a $9 appetizer for the inconvenience.
    

    RA Sushi Bar Restaurant - North Scottsdale, AZResponded on December 31, 2024

    Thank you for your kind review! We’re thrilled to hear you enjoyed your dining experience and we hope to see you again soon.
    

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