RA Sushi Bar Restaurant - North Scottsdale, AZ

Review summary

1. OT

   OpenTable Diner

   Phoenix2 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Great service. One of our favorite restaurants!
   

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2. H

   Howard VIP

   Phoenix62 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   We are regulars at Ra & have been coming here for over 9 years. Last night was a disappointment. The food, as always, was excellent but our wait staff (Tyler) was certainly sub par. It started off well. He was prompt & friendly. When we ordered we requested low sodium soy. Our appetizer arrived, no soy. When we finished our appetizer Tyler did not remove the empty plates. When our main course was delivered Tyler again didn’t bring the soy. After waiting about 5 minutes I went inside & got the soy myself. Tyler came back to see if we were enjoying our meal & didn’t recognize he failed to deliver the soy. Our dirty appetizer plates were never removed. Needless to say, Tyler made our experience far less enjoyable.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded 1 day ago

   Dear Howard, Thank you for being a loyal guest for over nine years and for sharing your recent experience. While we're glad you enjoyed the food, we’re truly sorry that Tyler’s service didn’t meet the high standards you’ve come to expect. Missing your low sodium soy request and not clearing your plates should not have happened, and we understand how it impacted your dining experience. We’ll address this with Tyler to ensure it doesn’t happen again. We truly appreciate your feedback and hope to restore your confidence in us on your next visit. Best regards,
   

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3. K

   Kristine VIP

   Seattle24 reviews

   5.0

   Dined on March 5, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great Sushi experience very near our Westin Vacation Villa.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on March 6, 2025

   Hello Kristine, thank you for taking the time to leave us this fantastic review! We're thrilled to hear that you had a great experience at RA Sushi Bar Restaurant - North Scottsdale, AZ. It's wonderful to know that you enjoyed our sushi and found it to be of great value. We strive to provide our guests with an exceptional dining experience and your feedback affirms the hard work we put in every day. We look forward to welcoming you back soon! Best regards, The Management Team
   

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4. c

   china

   Phoenix5 reviews

   5.0

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love RA, and seek it out wherever we travel. The food is always delicious, and the sake hot. This RA did not disappoint.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on February 25, 2025

   Hello China, Thank you for your glowing review! We're thrilled to hear that you had such a great experience at RA Sushi Bar Restaurant - North Scottsdale, AZ. We're especially happy to know that our food and sake met your expectations. We always aim to provide top-notch service and delicious food, and your feedback is a testament to our efforts. We look forward to welcoming you back soon! Best regards, The Management Team
   

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5. D

   Danica

   Portland16 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was great. The food was amazing. Wasn’t super busy for our late dinner so it was nice.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on February 24, 2025

   Hey Danica, Thanks for the fantastic review! We're thrilled to hear that you enjoyed your late dinner at RA Sushi Bar - North Scottsdale, AZ. It's great to know that our service and food lived up to your expectations. We always strive to provide top-notch service during peak hours, and we're glad we could accommodate your timing. We appreciate your feedback and look forward to serving you again soon! Best, The Management Team
   

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6. K

   Kip

   Phoenix1 review

   5.0

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very friendly staff. Delicious food. I thoroughly enjoyed this place and will return soon. Thanks so much for helping make it such a wonderful evening.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on February 19, 2025

   Hey Kip, We're thrilled to hear that you had a wonderful time at RA Sushi Bar Restaurant - North Scottsdale, AZ! It's great to know that our friendly staff, delicious food, and overall ambiance contributed to your evening. We're glad we could make it such a wonderful one for you. Your kind words mean a lot to us. We look forward to welcoming you back soon. Best Regards, The Management Team
   

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7. k

   kathy VIP

   Hawaii9 reviews

   3.0

   Dined on February 16, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Rolls were pretty basic. And my sashimi salmon did not taste fresh.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on February 17, 2025

   Thanks for the feedback, Kathy. We're sorry to hear that your experience with our sushi rolls and salmon didn't meet your expectations. We strive to provide fresh and flavorful dishes, and it seems we fell short this time. Your comments are valuable and will help us improve. We appreciate your patience and hope to have the opportunity to serve you better in the future. Best Regards, RA Sushi Bar Restaurant - North Scottsdale, AZ Management Team.
   

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8. G

   Gavin

   New York City1 review

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Reservation was made for 9:15 PM but we were not sat at a table until well after 10. Not sure if they were understaffed or just overbooked but we didn’t get our food until 10:45. The server was nice and the food was just ok. Not worth the wait.
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on February 17, 2025

   Thanks for visiting us, Gavin. We're sorry to hear about the delay you experienced during your visit. We understand how frustrating that can be and we apologize for any inconvenience it caused. We're glad you found our server to be nice, but we're sorry that our food didn't meet your expectations. We're constantly working on improving our service and food quality, and your feedback is invaluable in that process. We hope to have the opportunity to serve you again and provide a better dining experience.
   

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9. s

   shelby

   Unspecified1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   worst place to go on a holiday/date. the service was absolutely horrible
   

   RA Sushi Bar Restaurant - North Scottsdale, AZResponded on February 16, 2025

   Thanks for visiting us, Shelby. We're truly sorry to hear about your disappointing experience at RA Sushi Bar Restaurant - North Scottsdale, AZ. We pride ourselves on our service and it's clear we missed the mark during your visit. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance in the future to make it right. Best, The Management Team
   

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10. C

    Courtney

    Phoenix2 reviews

    2.0

    Dined on February 15, 2025

    1. Overall 2
    2. Food 5
    3. Service 4
    4. Ambience 4

    I made a reservation for 7:15pm and we didn’t get seated until 8:10pm. I realized that yes, it was a busy night but there was zero communication between the host area and customers. I checked in for my reservation, and continued to wait outside. After 50min, I went inside to check on our wait time to be told they had already texted me a while ago. I got zero texts or emails. I also didn’t hear my name called and I was standing right outside the door. The woman who told me they had alerted me was incredibly rude about it, but an older gentleman host quickly assured me there was a table for us with zero issues. He saved our date night and deserves recognition but unfortunately I didn’t get his name or hers.
    

    RA Sushi Bar Restaurant - North Scottsdale, AZResponded on February 15, 2025

    Thanks for visiting us, Courtney. We're sorry to hear about your experience. It's disappointing to know that our reservation system and communication could have been improved. We understand how important your date night was and we're truly sorry for any inconvenience caused. We will definitely take your feedback into account as we strive to improve our service. We hope to have the opportunity to serve you better in the future. RA Sushi Bar Restaurant - North Scottsdale, AZ Management Team
    

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