Ristorante Castello at Blue Bell

Ristorante Castello at Blue Bell reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Maureen

   Philadelphia1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Ryan was amazing!!! The food incredible.. i can’t wait to go back
   

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2. R

   Ravyn VIP

   Philadelphia1 review

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Waited over an hour to get our food. It was a Thursday night at 7pm…not too busy as the crowds were already eating when we walked in. We ordered pasta and shrimp so very easy and quick to make. Over an hour—we were over it. The bartender was nice but the older lady was like everything good and we said actually it took over an hour to get one entree. She didn’t really care or anything and said kitchen was backed up I wasn’t over here. Did even get the meal on the house or anything . I get 30 minutes ok 40 but over an hour?! And no sorry or compensation for waiting that long.
   

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3. P

   Paul

   Philadelphia5 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   The service was very good, the food was very good but the noise was very loud.
   

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4. F

   Francine VIP

   New York City55 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   A very special evening celebrating my BFF’s milestone birthday at Ristorante Castello in Blue Bell. We started off with Paper Planes (Bourbon, Amaro, Aperol, Lemon) at the bar. For dinner, carpaccio to start followed by a rib eye and lamb chops with a great Montepulciano. A lovely dinner.
   

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5. D

   Deborah VIP

   Philadelphia17 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Not only is the food fabulous, but the service is, too. Ryan was our waiter - he gave us great recommendations and made the evening even more fun. We love dining at Castello’s - always look forward to going back.
   

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6. R

   Rosemary VIP

   Philadelphia5 reviews

   2.0

   Dined on April 6, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Very disappointed. This was my second dining experience and the first was not great but I hoped in coming back it would show that the first time was just a fluke. I was wrong. Similar to the first visit, the second experience was not ideal. Our servers were wonderful but the time to receive bread and water and then even order and receive our first round of drinks we were almost 30-40 minutes into what turned out to be a 3 hour dinner. By the time we eventually ordered our food, the food did not come out as expected. An appetizer was missing as well as 2 sides for steak entrees. We had to chase down service for drinks and to try to fix our food orders, at which point we were just told the sides (sides that we wanted) would just come off the bill. Again, servers were apologetic but clearly there is a larger issue as this was not an isolated experience. For the price we paid, would expect a higher quality and professional experience. Will not be coming back and would not recommend this place to anyone.
   

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7. P

   Paula VIP

   Philadelphia11 reviews

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of our favorites in the area. Service, food and ambiance are always excellent.
   

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8. B

   Bill VIP

   Philadelphia84 reviews

   4.0

   Dined on April 5, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food, as usual was very good. Service was slow and sporadic. The noise level was extremely loud and we just wanted to get our check and leave as soon as we finished dinner
   

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9. N

   Nicholas

   Philadelphia1 review

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My daughter and I went to eat at a “fancy” (her words) restaurant before her school’s “dad-daughter” dance. The hostess and wait staff made a big deal about her dress which was fantastic. John, our waiter, was wonderful - personable, funny, and knowledgeable. The stuffed long hot was fantastic and my daughter loves the gnocchi. My daughter had a great time.
   

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10. A

    Anthony VIP

    Philadelphia45 reviews

    5.0

    Dined on April 4, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We always have a great meal and service, one of our favorite places to dine. A special shout out to Josephine and Brenda for their hospitality.
    

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