Riverside Restaurant at Macdonald Compleat Angler Marlow

Review summary

1. D

   David

   Buckinghamshire1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wonderful visit to a fabulous restaurant where my Mum and Dad had their Silver Wedding anniversary celebration on 1st July 1966. I'd always promised my wife and daughter I would take them for a celebration of our own - and 58.5 years later I did! Such a special evening for us. Such a wonderful trip down memory lane. Thank you to all at The Compleat Angler.
   

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2. OT

   OpenTable Diner

   Buckinghamshire6 reviews

   4.0

   Dined on March 7, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   A nice afternoon tea, would have very good but had a lady sat in corner doing all her work phone calls for the entire experience. The staff took photos and very friendly. A good afternoon tea, not outstanding though.
   

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3. S

   Stephen

   London4 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely evening. Would just query why the online menu was so out of date.
   

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4. g

   glen

   London4 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were resident in the hotel and originally intended to visit Atul Kochar's restaurant Sindhu also located in the hotel. Sindhu was closed for a private party so we diverted to the Riverside. Originally we were dissapointed but that soon changed. The restaurant was excellent on all levels and the set menu at £35 for three courses was amazing value. Some of the older reviews are not encouraging particularly on the service front but they have clearly improved alot. We would highly recommend and we look forward to returning.
   

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5. A

   Angie

   London2 reviews

   3.0

   Dined on February 20, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Excellent staff menu limited and pricey not choices on Website. Fantastic Cote de boeuf but mayonnaise not bearnaise sauce. Limited dessert choice. Very few diners except one large party. Breakfast very good though.
   

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6. K

   Kirsty

   Buckinghamshire1 review

   5.0

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely afternoon tea and our waiter, Om, was superb. I would highly recommend it.
   

   Riverside Restaurant at Macdonald Compleat Angler MarlowResponded on February 11, 2025

   Dear Kirsty, Thank you for your lovely feedback! We're so glad you enjoyed your afternoon tea, and we're especially happy to hear that Om provided superb service. We truly appreciate your recommendation and hope to welcome you back again soon! Best regards, Charles F&B Manager
   

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7. M

   Michael

   Berkshire2 reviews

   5.0

   Dined on January 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Everything was perfect. Beautiful cold sunny day. Thank you for arranging that
   

   Riverside Restaurant at Macdonald Compleat Angler MarlowResponded on February 11, 2025

   Dear Michael, Thank you so much for your kind words! We're thrilled to hear that everything was perfect, and we're glad the beautiful cold sunny day added to your experience. It was our pleasure to make it memorable for you. Hope to welcome you again soon! Best regards, Charles F&B Manager
   

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8. IG

   IanG

   London2 reviews

   1.0

   Dined on January 3, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Positive review: lovely river view. Negative review: 1/. Food- 70% of food listed on the menu was NOT available. 2/. Service: very bad, eg. ordered a bottle of water (it NEVER arrived) & ordered side vegetables- only arrived after reminder the waiter three times. Overall experience: dreadful and well over priced from food and service experience.
   

   Riverside Restaurant at Macdonald Compleat Angler MarlowResponded on February 11, 2025

   Dear Ian, Thank you for taking the time to provide your feedback. We're sorry to hear about the issues you encountered during your visit. The availability of menu items and the delay in service, especially with your water and side vegetables, are certainly not up to our usual standards. We will be addressing these concerns with our team to ensure better service moving forward. We appreciate your comments and hope to have the opportunity to provide you with a much better experience in the future. Best regards, Charles F&B Manager
   

   2 people found this helpful

9. E

   Elaine

   Oxford3 reviews

   1.0

   Dined on January 2, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had to queue to get into the restaurant as two staff members were talking to a group. The waitress was very abrupt in her manner when we asked for a drink to start with and she had to be reminded a couple of times that we wanted a wine list.. We asked twice for the heating to be put up higher as we were sat with coats on. The main course arrived one hour after ordering with no apology. The fish that two guests ordered was overdone and my prawn pasta was cold. We ordered desserts and these were very nice. We have decided that we will not be coming back to the restaurant. It’s certainly style over substance. We have eaten in Sindhu before and this was a very different dining experience. Overall we were all disappointed with our Riverside experience.
   

   Riverside Restaurant at Macdonald Compleat Angler MarlowResponded on February 11, 2025

   Dear Elaine, Thank you for your feedback, and we’re truly sorry to hear about your disappointing experience. We apologize for the delays, service issues, and meal quality. This is certainly not the standard we strive for, and we’ll be addressing these concerns with our team. We’re glad you enjoyed the desserts, but we understand your decision not to return. We appreciate you sharing your thoughts, and we’ll work hard to improve moving forward. Best regards, Charles F&B Manager
   

   2 people found this helpful

10. CC

    ColinC

    London3 reviews

    1.0

    Dined on December 30, 2024

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 2

    For a restaurant of its supposed class it was very disappointing. I was poor food, and tasteless. Only two tables booked and has a very poor reputation with Marlow residents.
    

    Riverside Restaurant at Macdonald Compleat Angler MarlowResponded on February 11, 2025

    Dear Colin, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with us did not meet your expectations. We always strive to provide high-quality food and a welcoming atmosphere, and we regret that we fell short during your visit. We take all feedback seriously and will be looking into the areas you mentioned to ensure we improve. We would love the opportunity to make it up to you and provide the experience you were hoping for. Please feel free to reach out directly to discuss your concerns further or to arrange a future visit with us. Best regards, Charles F&B Manager
    

    2 people found this helpful