Roy's Bonita Springs

Review summary

1. OT

   OpenTable Diner

   Cleveland1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great and the service was outstanding
   

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2. K

   Kristine VIP

   Charleston17 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   Roy’s used to be a reliable restuarant. Last night was our first visit in 9 months. While the restaurant itself is clean, well staffed, the food has dropped substantially in quality. The butterfish is a signature dish of the restaurant but last night the fish was over marinated which affected the taste and texture of the fish. I did not finish my plate and after alerting the waitstaff, the item was removed from the bill. However, my dinner was unfulfilled. When there are so many quality restaurants in the area, Roys just did not deliver.
   

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3. J

   Jim VIP

   Naples40 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another excellent meal. Service and food excellent. Got to meet the manager, Raphael. Now i know why it is such a great experience. the friendliness and experience flows down from the top
   

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4. J

   Jay

   Naples1 review

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service with good food and pleasant atmosphere. A little bit pricey but excellent quality and well prepared food and drinks. We'll be back soon.
   

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5. L

   Larry

   Naples1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Returned to Roy's in Bonita Springs last night. It was almost full, and certainly seems to be doing well. The Szechuan Spiced Pork Ribs were excellent, and both the Misoyaki ‘Butterfish and Parmesan Bacon Crusted Chilean Sea Bass were absolutely superb, with a moist, silky texture unequaled anywhere else. It's a two-hour drive from home, so we don't get there often, but it hasn't skipped a beat under its' current owners. And we say that after dining at Roy's Restaurant Waikiki -- the real Roy Yamaguchi thing, a bucket list event for us -- in Honolulu just a few weeks ago.
   

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6. T

   Terryj VIP

   Minneapolis15 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   This use to be such an excellent restaurant! The food so expensive for what you get! Butterfish not good tasted old and very small piece! Bring back the original please!
   

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7. B

   Burks

   Seattle2 reviews

   2.0

   Dined on March 13, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Our dinner experience was TERRIBLE! We arrived at the restaurant at 5:25 pm for a 5:30 pm reservation - and nobody was at the hostess stand. My wife had to go search all over to find someone. After we were seated, we ordered our drinks promptly, and when they arrived, we ordered our dinners. The salads arrived quickly, and before we had finished them, our entrees arrived. The entrees were wonderful - very well prepared. After we finished, they cleared the table, and then we had to wait for 30 MINUTES for my wife's dessert - she had ordered the "Roy’s Melting Hot Chocolate Soufflé" as part of the "ROY’S CLASSIC PRIX FIXE MENU" when we placed our original order at 5:45 pm or so - and it appears that they didn't even start preparing it until we had finished our entrees. So we sat there with nothing to do - for 30 minutes!! Several employees came over to our table to ask if everything was OK, since we were sitting there at an empty table. What a lousy way to end our evening. When my wife's dessert finally arrived, it was fine - but the server had the gall to ask "Was it worth waiting for?" I doubt that we will be back.
   

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8. N

   Nancy VIP

   Tampa5 reviews

   5.0

   Dined on March 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was wonderful. Will tell our friends who live in the area. A special evening for my husband and me.
   

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9. J

   Jim VIP

   Indiana8 reviews

   4.0

   Dined on March 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   (I’m a business owner and was watching for the experience) My scalloped potatoes were forgotten. Nice waitress. Young. She just smiled and said she’d speak to the kitchen. They came out pretty quick and the man apologized. The pineapple upside down cake takes a long time we were told as well as the chocolate option. Wouldn’t you know it they made the chocolatewhen I ordered pineapple upside down cake I wish I remembered the waitress’s name because she was really good. Maybe you can look her up I was there on Tuesday march 11th 5:30. The manager gave the dessert for free, which was appreciated. We love Roy so we just laughed, but I thought the situation was handled beautifully since nobody wants those problems to arise.
   

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10. G

    Gwyn

    Naples4 reviews

    3.0

    Dined on March 11, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2

    5:30 reservation at a table. Cold & blinded by sun even with sheer shades down. I dined with sunglasses & a sweater on. Service was slow, even though few tables occupied. Long wait - Drinks arrived. No bread or edamame. Wish we’d ordered appetizers. Prix fix dinner was good value & Quality. Pretty dining room.
    

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