Ruth's Chris Steak House - Austin

Review summary

1. J

   Jennifer

   Austin

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our best experience at Ruth’s Chris yet. The food and service were outstanding and we can’t wait to go back!
   

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2. T

   Thomas

   Austin

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was amazing. Just like I remember. Very nice young man server. I forgot his name but wonderful. The kiddo loved it.
   

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3. J

   Joe

   VIP

   Miami

   34 reviews

   1.0

   34 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 1

   We've been to Ruth's Chris many, many times, primarily in other states, and have always enjoyed the food. This time, in downtown Austin, 4 out of 4 of us agreed that the food wasn't good. To be more blunt, all 4 steaks were bad and lacking in flavor. The plates were not delivered hot as they typically are delivered and lacked the typical butter. 4 out of 4 steaks were drastically undercooked. 4 out of 4 lacked flavor and 3 out of 4 were somehow dry even though undercooked. The atmosphere feels rundown and dirty. I watched an employee use the restroom and then exit without washing his hands. I never saw him on the floor, so I assume he worked somewhere in the kitchen. We bragged about this place and were embarrassed we brought our guests here. The waiter and manager were nice and voluntarily comped one of the steaks, but even so, it didn’t make up for the poor experience and it will be a long time before we return to Ruth's Chris, if ever. It was bad enough that I feel compelled to warn others about this location.
   

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4. J

   Joanne

   VIP

   Austin

   37 reviews

   5.0

   37 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our evening at Ruth's Chris was absolutely exceptional, largely thanks to our outstanding server, Adrianna. From the moment we were seated, she demonstrated an impressive knowledge of both the menu and wine list, offering thoughtful recommendations that perfectly matched our preferences. The spicy shrimp was amazing as usual. We ordered the ribeye cooked medium-well and it arrived precisely as requested on the signature 500-degree plate, sizzling with butter and perfectly seasoned. The creamed spinach sides was decadent and generously portioned. What truly set this experience apart was Adrianna's impeccable timing and attention to detail. She anticipated our needs before we even had to ask, kept our wine glasses filled at just the right moments, and made excellent suggestions for dessert - the bread pudding with whiskey sauce was heavenly. Despite the restaurant being busy, Adrianna made us feel like we were her only table. Her warm personality and professional demeanor enhanced our entire dining experience. This kind of superior service, combined with Ruth's Chris's consistently excellent food quality, makes this location a standout for special occasions or any time you're craving a perfect steak. The elegant atmosphere, exceptional food, and Adrianna's outstanding service made for a memorable evening that exceeded our expectations. We also let the manager know what a great experience we had , far better than previous visits.
   

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5. s

   scott

   Hawaii

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   This is a steak cooked under a broiler basically. I prefer wood / charcoal grilled. Good basic season. Lobster was very slightly under cooked. Brussels sprouts could have had more seasonings. Mixed drinks were on point. Nice service. The “bread girl” ( this is what she called herself) was great and funny.
   

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6. C

   Carol

   VIP

   Austin

   3 reviews

   5.0

   3 reviews

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Adriana was our fabulous server tonight and everything was just exceptional!!! We started with the goat cheese and artichoke dip, shrimp cocktail, and brussels sprouts . She recommended a wonderful red wine and allowed us to have a pre-taste as well. We tried some cocktails from the winter drink menu and also had the cheesecake and crème brûlée. Their in-house made desserts are fantastic! I’m not even a big meat eater and I had an absolute delicious meal on appetizers and vegetables at this restaurant while my other family members all had steak and shrimp ! Can’t wait to go back!!!!! Everything was just fantastic!!!!
   

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7. G

   Gabriel

   Corpus Christi

   1 review

   5.0

   1 review

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was one of my best meals here in Austin - by far a great experience
   

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8. I

   Ivone

   Austin

   1 review

   3.0

   1 review

   Dined on December 14, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Not the servers fault, but we waited for our food over 30 minutes. Drinks were coming slower, but right. Had a nice time.
   

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9. T

   Terry

   VIP

   Dallas

   24 reviews

   3.0

   24 reviews

   Dined on December 11, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Restaurant was not very busy but beverage service was very slow. Salads and steaks came out in a nicely timed fashion. My glass of wine was delivered well after my steak was served 🤷‍♀️
   

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10. T

    Terry

    VIP

    Dallas

    9 reviews

    5.0

    9 reviews

    Dined on December 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We went there for our anniversary and it was a great experience! The atmosphere, the timing of our food and drinks, the quality and especially the staff were all amazing. Our server, Devon, was so friendly and very attentive. I highly recommend this restaurant.
    

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