Saltrock Southwest Kitchen

Review summary

1. R

   Rosanna VIP

   Toronto16 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had the street corn, Yucca fries and short rib tacos for lunch. Excellent food. Service was a bit rushed even though there weren’t many people there at that time. Parking is valet only and free but very confusing on arrival. The view is spectacular and worth the trip!
   

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2. O

   Olivia

   Indiana1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   The drinks and ambiance are stellar! The food is subpar
   

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3. J

   JP VIP

   Fort Lauderdale15 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Food was good, not great, our server was good, but we, and a lot of other people, had to wait 20+ minutes past our reservation time for our tables even though there were plenty of open tables available. The place just didn’t seem like it had its act together,
   

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4. B

   Beki

   New York City2 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   After an absolutely wonderful spa experience, my friend and I went to lunch at Salt Rock. It was an all around average experience. It took well over 15 minutes before a server attended to us, even though it was not considerably busy (Wednesday afternoon). Although once she assisted us the server was fine. I had the crispy cauliflower street tacos. The cauliflower was definitely not crispy, and very little flavor. It wasn’t bad, but definitely just meh. The view from their outside seating was STUNNING. Wouldn’t go back again because I crave a bit more “wow” for food experiences when on vacation, but it was convenient with a lovely view.
   

   Saltrock Southwest KitchenResponded 2 days ago

   Thank you for sharing your experience with us. While we’re happy to hear you enjoyed the stunning views and found our location convenient, we’re sorry that the service delay and the cauliflower tacos didn’t meet your expectations. We strive to provide both exceptional service and memorable flavors, and we appreciate your feedback as it helps us improve. We understand that when you're on vacation, you’re looking for that extra "wow" factor, and we regret that we didn’t deliver that for you. Should you ever decide to give us another try, we’d love the opportunity to provide a more impressive dining experience.
   

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5. M

   Mark

   Tampa5 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Interesting menu. Food was good but failed to wow.
   

   Saltrock Southwest KitchenResponded 2 days ago

   Thank you for dining with us and for sharing your feedback. We’re glad you found the menu interesting and the food good, though we’re sorry to hear it didn’t quite deliver the "wow" factor. We always strive to create flavorful and memorable dishes, so we appreciate your input and will share it with our culinary team. We’d love the opportunity to impress you on a future visit and hope to welcome you back again!
   

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6. T

   Tricia

   Los Angeles1 review

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Service was nice, food was okay, but pricey. Ahi tuna was too spicy and could not finish a small portion. The salad was dry, but adding more dressing did the trick. Overall food and experience was fair.
   

   Saltrock Southwest KitchenResponded 2 days ago

   Thank you for taking the time to share your feedback. We're glad to hear you found the service pleasant, but we're sorry that some of the dishes didn’t meet your expectations. We appreciate your comments on the ahi tuna and salad, and we’ll share them with our culinary team to see where we can make improvements. We always strive to provide a great dining experience, and we hope you'll give us another chance in the future to exceed your expectations.
   

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7. A

   Aaron VIP

   San Diego65 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great and innovative food options. Great view and friendly and competent staff.
   

   Saltrock Southwest KitchenResponded 2 days ago

   Thank you for your wonderful review! We're thrilled to hear that you enjoyed our innovative food options, stunning views, and the friendly service from our team. It’s always our goal to create a memorable dining experience, and we appreciate you taking the time to share your feedback. We look forward to welcoming you back again soon!
   

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8. K

   Kristin

   New Mexico17 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Sammi our server was a delight even after some early afternoon kitchen snaffus. Beautiful day and delicious late lunch. When firing on all cylinders nice place to get away from the main drag. Valet parking a plus.
   

   Saltrock Southwest KitchenResponded 2 days ago

   Thank you for your kind words! We're thrilled to hear that Sammi and our Sous Chef, Craig provided such delightful service and that you enjoyed your late lunch with us. We appreciate your patience with the early afternoon kitchen hiccups and are glad it didn’t take away from your overall experience. It’s wonderful to know you enjoyed the atmosphere and found our location a great escape. We look forward to welcoming you back again soon!
   

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9. G

   Ginger VIP

   Philadelphia8 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a delicious lunch overlooking the magnificent view. We started with a lime margarita, which was delicious, chicken tortilla soup, and ribeye tacos. The food had the most amazing flavor and so fresh and delicious. Our waitress was very attentive. We had free valet parking at the hotel.
   

   Saltrock Southwest KitchenResponded 2 days ago

   Thank you for your wonderful review! We're delighted to hear that you enjoyed your lunch with a beautiful view and that the flavors of our dishes impressed you. It’s great to know the lime margarita, chicken tortilla soup, and ribeye tacos hit the spot! We’re also pleased that our service and valet parking added to your experience. We truly appreciate your kind words and hope to welcome you back again soon for another great meal!
   

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10. OT

    OpenTable Diner VIP

    Cleveland5 reviews

    2.0

    Dined 6 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    7:45 dinner resi, in Amara hotel. Since it was already dark out we couldn’t find where the valet was because there was absolutely NO LIGHTING so we parked up the hill at the hotel parking and used our flashlights on our phones for guidance, and walked down the hill to the restaurant, in heels. We get seated and waited about 15min for anyone to come to our table to just bring water, had to go up to the hostess and ask for someone to come over, it was not packed, there were TONS of empty tables! The server and service ended up being fine but we’d never go back or recommend it to anyone. Food was okay but not great. Too many other good restaurants!
    

    Saltrock Southwest KitchenResponded 2 days ago

    Thank you for sharing your experience with us. We sincerely apologize for the challenges you faced, from the difficulty in finding the valet to the wait time before being attended to. That’s certainly not the impression we want to leave on our guests. We appreciate your feedback regarding the lighting and will review how we can improve visibility for our guests arriving in the evening. Additionally, we’ll address the delay in service with our team to ensure that all guests receive prompt and attentive care. While we’re sorry to hear that your dining experience didn’t meet expectations, we value your input and will use it to improve. We’d love the opportunity to provide a better experience should you ever reconsider visiting us in the future.
    

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