Saranello's

Review summary

1. J

   Jeff T VIP

   Chicago102 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everyone in our party of enjoyed the dining experience we had at Saranello’s. We were greeted politely upon entering and seated immediately with our OpenTable reservations. The food was very good and served in large portions. Our server Mike B was very friendly, professional and accommodating. Managers Dan and Ari stopped by to check on our satisfaction. We highly recommended Saranello’s restaurant!
   

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2. OT

   OpenTable Diner VIP

   Chicago21 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Gave it another try but now it’s definitely off our list of places. It seems every time we go there is some dance competition next door and they take over the restaurant. I don’t know if they don’t have enough staff in the kitchen or what but everyone is running around like they are overwhelmed. Service is slow & the food was average. When it first opened we really liked it but it’s gone down. It’s busy but not sure with how many locals or it’s mostly the hotel. Seems like some of the Lettuce restaurants need to make some improvements. Starts with management!
   

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3. RB

   RoxanneB VIP

   Chicago27 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Saranello's is always consistent and we enjoy dinner there.
   

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4. D

   Debbie VIP

   Chicago46 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Surprised, but LOVED that all wine bottles were 1/2 price on a Friday night! Food was delicious (I had and would recommend lobster ravioli) and our server Maryna was very friendly and very attentive - didn’t have to wait for or want anything! Brought tasty little chocolate cake pieces with candles for our two hubby’s birthdays 👍🏻
   

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5. A

   Alan

   Chicago288 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The supper club menu is the best. It is so much better than Restaurant Week! I just wish Lettuce would permanently remove that 3% service charge!
   

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6. L

   LOUIS

   Fort Lauderdale3 reviews

   2.0

   Dined on March 3, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   The server had left menus with specials on the table but didn’t know anything about them. We ordered a children’s chicken Parmesan which was very very spicy for a child. We requested salt and pepper which weren’t on the table and never received. The Angus burger was served Luke warm and much less tasty than on precious visits. Why were both the whitefish and Walleye fish selections both crusted in pistachio? We had the Walleye which was mediocre at best. Overall quite disappointing compared to several previous visits.
   

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7. J

   Jeff VIP

   Chicago112 reviews

   4.0

   Dined on March 3, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Damon is the best server. The food is great as usual.
   

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8. E

   Ellen VIP

   Chicago71 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was good. Could have been hotter. A little pricey. Server was a little slow at times but maybe we just like to move along a little quicker than others.
   

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9. S

   Sanctuario

   Chicago2 reviews

   3.0

   Dined on March 2, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Not our favorite trio to Saranellos this time. The new layout of the restaurant and Sunday brunch is not aesthetically pleasing. We didn’t see any of the regular hosts or waiters which was disappointing because we really enjoy interacting with them. Austin was our server this time. Seems new. He was attentive when we could find him, which we had to look several times. He brought our bill out less than an hour later which if they know anything about us, it’s that we aren’t leaving that early. The only thing bringing it early did was limit the revenue we would have brought them by getting our normal beverages later into the brunch. We had to go to the bar 4 times to request beverage replenishment which has never been the case at this restaurant. Overall, on a satisfaction level, this brunch barely met “passing”. I would still recommend them and Austin definitely could’ve used some more help on the floor so he deserves another go as well. Hopefully when we decide to dine there again we’ll have the exceptional experience that we have always had previous times.
   

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10. J

    Jeff T VIP

    Chicago101 reviews

    5.0

    Dined on March 2, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We dined at Saranello’s this weekend. We were greeted at the host stand and sat immediately with our OpenTable reservation. Everyone in our party of 4 was very happy with the food and service. During our dinner one of the managers Ari stopped by to say hello and check on our satisfaction. We told him the service from Mike B was excellent as was the food. We will definitely be returning back to Saranello’s very soon.
    

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