Smith's Bar & Grill

Review summary

1. R

   Rhea

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing venue to watch the boxing. Had an incredible server! Can't remember her name, but she helped us get a better table, and was so attentive, upstairs, glasses and ponytail. She deserves a raise!!
   

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2. T

   Tracey

   Hertfordshire

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food and service. Sax player was fabulous in
   

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3. R

   ROMEO

   London

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We booked this evening and had the 6 courses tasting menu. It was incredible, the staff were so lovely and attentive and the scallops were sublime, drinks and sides were the best we’ve ever had. Will definitely come back, just a shame we came here on our last evening in London otherwise we’d be here every night! Thank you again!
   

   Smith's Bar & GrillResponded 3 days ago

   Dear Romeo, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our six-course tasting menu and that the scallops, drinks, and sides left such a great impression. Our team takes pride in providing attentive service, so it’s lovely to know you felt so well looked after. We’re sorry it was your last evening in London, but we hope it made for a memorable finale to your trip. We’d love to welcome you back whenever you’re in town again. Thank you for choosing us, and safe travels! Warm regards, EM
   

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4. N

   NEIL

   London

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place in Paddington by the canal, staff professional , we visit once or twice a year but everybody greet you like family , special recognition to Alfredo and Maurizio, Beef fillet is tremendous , rib eye was succulent, great range of menu, good wine list,Ask Maurizio for any pairing with food. Always busy so make sure you book.
   

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5. J

   Julie

   London

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Smiths is our favourite place to go after work. The staff are always lovely to us, especially Maurizio. It also looks beautiful in there - the Christmas decorations are so pretty.
   

   Smith's Bar & GrillResponded 4 days ago

   Dear Julie, Thank you so much for your lovely review! We’re thrilled to hear that Smith’s has become your favorite spot after work. It’s always a pleasure to welcome you, and Maurizio will be especially happy to hear your kind words. We’re so glad you enjoyed the Christmas decorations – we put a lot of love into making the atmosphere extra special during the holiday season. We can’t wait to continue seeing you and providing you with the same great experience on every visit. Warm regards, EM
   

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6. D

   DANIELA

   London

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   When we arrived we were seated on straight away by Maurizio whose service was very attentive. The general atmosphere of this place is lovely, very authentic and relaxing. The cocktails were lovely, and the food was delicious and cooked perfectly. Beef tartar was delicate, the fillet steak was mouth watering and we will be back. Maurizio and Fabrizio were perfect hosts and I would defiantly recommend coming here if you’re looking for perfect food and an overall great experience in London! Will definetely be coming back here again the next time in London
   

   Smith's Bar & GrillResponded 4 days ago

   Dear Daniela, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your experience with us, from the attentive service provided by Maurizio to the authentic and relaxing atmosphere. It’s fantastic to know that the cocktails and food hit the mark for you – the beef tartare and fillet steak are true highlights on our menu, and we’re so pleased you found them to be perfectly prepared. Maurizio and Fabrizio will be thrilled to hear your kind words about their hospitality – they truly strive to make every guest’s visit special. Your recommendation means the world to us, and we can’t wait to welcome you back the next time you’re in London! Warm regards, EM
   

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7. H

   HUGH

   London

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a fantastic meal with wonderful hospitality from the staff at this restaurant in Paddington. The food was impeccablle, especially the truffle pasta. Outstanding both in quality and in service. The added extra of it being a birthday occasion made it even better. This is now my favourite place in all of London, Thank you Smith's team.
   

   Smith's Bar & GrillResponded 4 days ago

   Dear Hugh, Thank you so much for your kind words and glowing review! We’re thrilled to hear you enjoyed your meal with us, especially the truffle pasta – it’s a favourite among our team as well. It’s always an honour to be part of someone’s special celebrations, and we’re delighted that we could help make your birthday occasion memorable. Your appreciation for our food and hospitality means the world to us, and it’s wonderful to know we’ve become your favourite spot in London! We look forward to welcoming you back again soon. Thank you once again from all of us at Smith’s. Many thanks EM
   

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8. n

   n

   London

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Went for lunch there today, 45 min between ordering and us having to chase them about starters. Staff said they'd check the about the starters, didn't let us know what happened. They likely forgot, another 10 min later starters arrived, no sorry or excuses. Mains arrived some 20min after they cleaned the starters plates. We had the burgers, they ask how you want to meat to be cooked. I asked well done and it was pink. They charged £16 for the service, did not apologise, did not ask how the food was or anything. Completely overpriced for the experience we had. I do not recommend at all.
   

   Smith's Bar & GrillResponded 4 days ago

   Dear n, Thank you for sharing your feedback. We are truly sorry to hear that your experience didn’t meet your expectations. We take service and food quality very seriously, and it’s clear we fell short during your visit. We apologise for the delay in receiving your starters and mains, as well as for the oversight with your burger’s cooking temperature. This is not the standard of service we aim to provide, and we sincerely regret that you didn’t feel your concerns were properly addressed at the time. We appreciate your feedback about the service charge, and we will ensure our team improves communication with our guests moving forward. We would love the opportunity to make things right and hope you will consider giving us another chance in the future. Kind regards, EM
   

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9. J

   Jack

   London

   7 reviews

   5.0

   7 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We'd had a recommendation for this restaurant and we were definitely not disappointed! From the moment we arrived the service was fantastic, the cocktails are great and food amazing. We all had the Oysters starter followed by Ribeye steak and the truffle tagliatelle. We also crammed in desserts (cheesecake and the chocolate fondant) which were equally delicious! Definitely the best meal we had in London so far and all the staff were great, the service from our waiter Maurizio was simply the best, so attentive and friendly! It's not cheap here but you get what you pay for.... so go on, treat yourself!!
   

   Smith's Bar & GrillResponded 4 days ago

   Dear Jack, Thank you so much for your wonderful review! We’re thrilled that you enjoyed your experience with us, from the fantastic service to the cocktails, food, and desserts. It’s great to hear that the oysters, ribeye steak, and truffle tagliatelle were a hit – and we’re so glad you had room for our cheesecake and chocolate fondant! Your kind words about Maurizio will mean a lot to him. He’s always focused on making every guest feel special, and we’re pleased that his attentive and friendly service contributed to your memorable meal. While we do pride ourselves on providing great quality, we’re so glad it was worth every penny for you. We look forward to welcoming you back to treat yourself again soon! Warm regards, EM
   

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10. N

    NAOMI

    London

    6 reviews

    5.0

    6 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Visited this restaurant for my birthday, everything was delicious, but the fillet steak was definitely a crowd favourite, cooked to the perfection and just melting in your mouth.. Our server Fabrizio was very attentive and made sure to make our evening extra special when he heard it was my birthday. Would recommend this place if you're looking for quality food and good service! Thank you to the staff for a great evening 😊
    

    Smith's Bar & GrillResponded 4 days ago

    Dear Naomi, Thank you so much for choosing us to celebrate your birthday! We’re so happy to hear that everything was to your liking, especially the fillet steak – it’s wonderful to know it was the highlight of your meal. Fabrizio will be thrilled to hear your kind words about his service. We’re so glad he was able to make your evening extra special. Your recommendation means a lot to us, and we’re grateful for your kind feedback on both the quality of the food and the service. We look forward to welcoming you back soon for another fantastic experience! Warm regards, EM
    

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