Spencer's Restaurant

Review summary

1. c

   christine VIP

   San Francisco17 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ate outside. It was a lovely night. The service was impeccable, bread, water and just enough attention without being imposing. Even the manager of the restaurant came over to us and we had a lovely conversation about how pasta should be cooked. Al dente. The steak was cooked perfectly.
   

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2. D

   Dan

   Minneapolis6 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an enjoyable evening and the food was delicious.
   

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3. A

   Alicia VIP

   New York City10 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   We showed up for our outdoor reservation only to be told that someone else was still at the table and we’d have to wait 20-30 minutes for outside seating. They then seated us in a corner table by the tennis courts where there were flies and small bugs all over the glass behind us, and the bugs flew over our table and into our food and wine constantly. I am very disappointed with our experience. It was disgusting to wave away bugs throughout the meal. We paid a premium for the atmosphere but were seated in an awful alternative. The woman at the reservation desk was not understanding either. She was like, “they’re still at the table, what do you want us to do?” versus “I’m so sorry, I know you booked outside seating well in advance.” I have a horrible memory of this place and all the bugs, and I wish we never went.
   

   Spencer's RestaurantResponded 1 day ago

   Hi Alicia, We're truly sorry to hear about your recent experience at Spencer's Restaurant. We understand how disappointing it must have been to have your meal interrupted and the issue with the flies and bugs. We apologize for the inconvenience caused and we're disappointed to hear that you were not satisfied with your overall experience. We value your feedback and will certainly look into this matter. Please contact our General Manager Marylene at (760) 327-3446. We hope you'll give us another chance to provide you with a better dining experience. Best regards, Spencer's Restaurant Management Team
   

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4. B

   Brenda

   Vancouver6 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Spencer’s is one of my favourite spots in Palm Springs. The atmosphere is wonderful, the food excellent and the service has never disappointed. It’s a must for me with guests directly from the airport! A great way to start their desert vacay.
   

   Spencer's RestaurantResponded 1 day ago

   Thanks for visiting us, Brenda! We're thrilled to hear that Spencer's Restaurant is one of your favourite spots in Palm Springs and that you enjoy our atmosphere, food, and service. It's always a pleasure to welcome guests from the airport and we're glad we could make their desert vacay a great start. We look forward to welcoming you back soon for another wonderful dining experience. Best, The Management Team
   

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5. B

   Brian

   Palm Springs19 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The poor valets need more help. The back up getting in and getting out was a bit crazy.
   

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6. B

   Brian VIP

   San Diego163 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Spencer's is one of our favorite spots in the area. The food and the service are always first rate and the setting is delightful.
   

   Spencer's RestaurantResponded 1 day ago

   Hi Brian, Thank you for your kind words. We're thrilled to hear that Spencer's is one of your favorite spots in the area and that you enjoy our food and service. We're also glad to know that you appreciate our setting. We always strive to provide top-notch dining experiences and your feedback is invaluable to us. We look forward to welcoming you back soon! Best regards, The Management Team
   

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7. OT

   OpenTable Diner VIP

   Los Angeles1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Great food. Terrible service. So slow that we had to go to the bar to get drinks.
   

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8. D

   David VIP

   Palm Springs78 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always enjoy Spencer’s - dependably good food, friendly and professional service and great bang for the buck. We used to enjoy dining in the enclosed outdoor area under the trees, but we now much prefer the outdoor dining area beyond the enclosed area - more space between the tables and a more open feeling altogether. Another excellent dinner!
   

   Spencer's RestaurantResponded today

   Hi David, We're thrilled to hear that you always enjoy your dinners at Spencer's Restaurant! Your kind words about our food, service, and value truly warm our hearts. We appreciate your feedback and look forward to welcoming you back for another great dinner soon. Best Regards, Spencer’s Restaurant Management Team
   

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9. R

   Robert

   Pittsburgh1 review

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Unfortunately our waiter was very inattentive. Our drinks sat at the bar for ten minutes. We were never asked how the food was. We were not asked whether we were interested in coffee or after dinner drinks. The water was only refilled upon request. 2 of my colleagues ordered duck. They have eaten duck in many places for over 40 years. The duck was undercooked. The desserts were severely delayed, which the waiter blamed on the kitchen. One colleague added soup to the Prix Fix menu. The soup was delivered first as requested, but the salad was delivered when only half of the soup had been eaten. I’ve had better service at semi-fast food restaurants. I was hesitant to write such a review and have not done so in the past. That said, the multiple issues were in totality to egregious to ignore. If you want more details, please contact me. The restaurant did not live up to their reputation. Our friend who recommended the restaurant was mortified. They have been there before and had not had any issues whatsoever.
   

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10. T

    Tami VIP

    Indiana28 reviews

    4.0

    Dined 3 days ago

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 5

    Fish special was just okay, not outstanding. Waitress was good, but very rushed, she had too many tables.
    

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