Spoonbar - h2hotel

Review summary

1. S

   Steve

   VIP

   San Francisco

   106 reviews

   4.0

   106 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   We were drawn in by the Mateo pop-up and family in town for the weekend. We miss Mateo's old restaurant.
   

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2. M

   Michelec

   VIP

   San Francisco

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   A go to for date night. We enjoy the frequently updated menu, value and service is always excellent.
   

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3. R

   Rachel Droesch

   VIP

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We both had a lovely dining experience on a Tues. Jordan our server was very nice and attentive. The new menu by Chef Wyatt was good. We each got an starter, The beet salad and the Crab Croquette were super flavorful and our mains were great. The Smoked pork loin was really good. It was pretty slow but we are early diners, so we could hold a conversation and then it started to pick up as we left.
   

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4. J

   Jonathan

   San Francisco

   11 reviews

   5.0

   11 reviews

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was really nice to see the Salmon back on the menu…The preparation was great!
   

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5. I

   Ian

   New York City

   16 reviews

   5.0

   16 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   New Years Eve menu with wine pairings. Food and wine were excellent. Service was very good. Overall a special experience
   

   Spoonbar - h2hotelResponded on January 4, 2025

   Glad to hear our NYE experience was a success! We are very happy to have helped make your night special, Ian!
   

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6. G

   Gayle

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great New Year’s Eve dinner at Spoonbar! Delicious dinner, and though it was five courses, they were a nice size, beautifully prepared, and you could enjoy them, without feeling too full. nice wines, and good music. Highly recommend.
   

   Spoonbar - h2hotelResponded on January 4, 2025

   Thank you joining us that night, Gayle! We are very excited to see how much you and others enjoyed the experience. We hope to be able to do more stuff like this in the future.
   

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7. K

   Karen

   San Francisco

   1 review

   2.0

   1 review

   Dined on December 26, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   The service was attentive and good, and you could tell the waiters were embarrassed at the lack and quality of the food. I’m grateful for servers that work on holidays so our family can enjoy time out together. We’re a fun lively group and add pizzazz to any space, but they did not have any table decorations or candles, or festive napkins—nada. Just one lone undecorated tree (albeit flocked) next to the buffet. Cocktails and mocktails were good, and the servers were great on refilling water glasses and removing plates and bringing new cutlery. It was pretty pathetic and sad for a Christmas dinner at $95 per person. The nine of us sat at 7:30 pm but the main course food was very disappointing. They ran out of the salmon and the meat at the carving station. The prime rib left was well done, stringy and tough. The horseradish sauce was sour (rancid?)—disappointing because usually that’s a big help for inferior prime rib. The triple cheese mac & cheese was gummy and flavorless. The bolognese pasta dish looked like it had been cooked and sitting from last Christmas. The roasted brussel sprouts were burnt and there was another pan of brussel sprouts that were steamed with no seasoning. They were supposed to have broccolini but alas. The roasted baby potatoes were not pretty (add parsley!) but were tasty. Ciabatta bread was dry/stale and cold with no flavor. Olive oil and balsamic dipping saucers would have helped. Two good points—the salads were tasty and plentiful: beet salad, Caesar salad and a green shaved vegetable salad (good vinaigrette dressing) and the charcuterie board was nice (but no crackers or breads) Then dessert—well, there were a handful of cookies left that tasted like chocolate animal crackers and little pumpkin pie tarts that tasted like the stuff straight from a can. Alas, everything else was gone. So like the movie “The Santa Claus” where everything is gone off the holiday menu… “white milk is fine”. :-(
   

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8. H

   Hari

   VIP

   Houston

   33 reviews

   3.0

   33 reviews

   Dined on December 26, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We dined here on Christmas. The buffet was decent but less than what one would expect for the price. The salmon and pasta were probably the best dishes. The mac and cheese was a joke. They ran out of desserts. Overall, a disappointing buffet dinner.
   

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9. B

   Bob

   San Francisco

   33 reviews

   5.0

   33 reviews

   Dined on December 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always eat out on Christmas Day as I am usually a single diner. I normally don't go in for buffets, but this Cristmas there were very few options, so I decided to take a chance here. The first thing I noticed is that the restaurant was much nicer than was pictured in their post. I've been a cook and know that hot buffets are not easy to maintain without overcooking the food. I was pleasantly surprised; everything was perfect. There was a good selection of food and I was happy with them. The charred Brussles sprouts were especially good and the roast beef was RARE, like I like it. Great service. I am VERY HAPPY with my Christmas Day dinner.
   

   Spoonbar - h2hotelResponded on January 4, 2025

   Very happy to see you had a great experience with our Christmas day buffet, Bob! Positive feedback is always appreciated and we thank you for that!
   

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10. J

    James

    San Francisco

    11 reviews

    2.0

    11 reviews

    Dined on December 26, 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 2

    this was a Christmas dinner for two which totaled $214.29. It was a buffet and the food was mediocre at best. The salmon was mushy, the potatoes were overcooked, the Caesar salad dressing was unlike any I've ever had, it was weak and almost tasteless, the deserts were nondescript with the exception f the cream puffs and unbefitting the holiday. all in all the dinner was at best worth less than half of what we had to pay. this is the last time we'll ever dine there.
    

    Spoonbar - h2hotelResponded on January 4, 2025

    Thank you for taking the time to leave us a review, James. Apologies for missing the mark on the food that day. We realize now that when monitoring the food levels of the hot items, we were really only looking at the amount of food left in the dishes and not how the burners underneath were affecting the quality. We plan on continuing with the holiday buffets and continuing to improve how we do them. We do hear your feedback and hope that you might be wiling to give us another chance sometime.
    

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