Stars Restaurant - Rooftop & Grill Room

Review summary

1. P

   Phoebe

   Toronto

   1 review

   5.0

   1 review

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My group and I had the BEST time at Stars! It was my first time in Charleston and this dinner as the last - really did save the best for last! Miguel the head Chef came over to share some insights of the menu/offerings and we were not disappointed by any of the dish. Each one was thoughtfully done, perfectly cooked and seasoned uniquely with seasonal + locally sourced ingredients. Our server Dakota was outstanding as well and Anna was awesome too. Truly was an amazing experience and I will definitely be back next time I visit! :)
   

   Is this helpful?

   Report
2. J

   James

   VIP

   New York City

   21 reviews

   1.0

   21 reviews

   Dined on December 1, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   I never leave bad reviews but this was the single WORST service I’ve received in Charleston. The restaurant was almost empty. They had one large table seated which was already served and getting their checks. Otherwise EMPTY. We waited at our table over 30 minutes with kids before finally leaving. They never delivered our drink order or the bread basket we ordered. (How long does it take to bring a bread basket?) Never took our food order. 30 minutes and only water. Again, they were essentially empty. No apology or recognition that we were ignored until we walked out. If you’re hungry, go someplace with a competent staff. We walked across the street to Rarebit and were treated well.
   

   Is this helpful?

   Report
3. K

   Katie

   Charleston

   1 review

   4.0

   1 review

   Dined on November 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   They were a little short staffed and short on menus, but our server was very sweet and attentive. Great dirty martini. The BBQ shrimp appetizer and scallops were to die for, but the cut on the steak for steak frites was a little tough.
   

   Is this helpful?

   Report
4. OT

   OpenTable Diner

   VIP

   New York City

   1 review

   2.0

   1 review

   Dined on November 3, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Overall experience was not what I remembered when I was there last year. Restaurant for a Sunday lunch was dead. Served was nice. Overall the food was good but lackluster for the prices.
   

   Is this helpful?

   Report
5. t

   tracey

   New York City

   1 review

   2.0

   1 review

   Dined on October 26, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   Restaurant is beautiful, drinks were great. Rotisserie chicken was dry. Cornbread was delicious. Smash burger was good. Brussel sprouts were over sauced drowning in it.
   

   Is this helpful?

   Report
6. A

   Amber

   Mississippi

   1 review

   5.0

   1 review

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was very well prepared. Our order was delayed due to miscommunication with the kitchen (we did not notice). The manager and waiter were very nice and kept us updated. I would definitely be returning. Kaleb was a great waiter.
   

   Is this helpful?

   Report
7. T

   Tom

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal and met the chef/owner and his young baby.
   

   Is this helpful?

   Report
8. R

   ROSS

   Charleston

   2 reviews

   3.0

   2 reviews

   Dined on October 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Oysters were it good. Waited way too long for drinks every time we ordered. For the price the food is not that good. Pretty disappointing.
   

   Is this helpful?

   Report
9. V

   Veronica

   VIP

   Charlotte

   12 reviews

   2.0

   12 reviews

   Dined on September 15, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   $42 pp for a buffet is fine and the food is delicious but when you have to ask for clean plates, ask to get a mimosa that goes with it they certainly aren’t bottomless when you have to find the server just for your one had to ask for salt and pepper. Walking to the restroom, listening to the manager, shouting, vulgarity, laughing and joking with the staff in the kitchen and then looking at me and saying oops. Had to find someone to get our check. It definitely was not worth $100 for two people for brunch one mimosa and one plate of food later.
   

   Is this helpful?

   Report
10. J

    Jennifer

    Charleston

    3 reviews

    3.0

    3 reviews

    Dined on September 14, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    We have eaten at STARS three times and I have to say I was a little disappointed with our last experience. We started at Rooftop for a drink, the singer and music was great, but it was dirty tables were not cleaned off and drinks were OK. We then went downstairs for dinner and asked to be seated at a semi circle since there were 5 off us and thought it would be easier to talk. The waiter was obviously new to serving and did not know alot about the drinks also he talked really low so it was hard to hear him. He said they have a new chef from Brazil who is trying a few new dishes ( specials) to see how they work into the current menu. It took a long time to get our drinks and food and I would rate food was fair and much more expensive then I remember. My shrimp and grits was fantastic but as far as food value and experience I would rate it 3 out of 5 stars. I don't think we will be back any time soon. We will try other places, as there are many in Charleston.
    

    Is this helpful?

    Report