Stella San Jac

Review summary

1. J

   Jeremy

   Oklahoma City

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Everything was great but the manager came to tell us our food was delayed because of an "issue" in the kitchen. He should have offered us something for our wait but didn't. Otherwise good experience.
   

   Stella San JacResponded today

   Thanks for sharing your feedback. We’re glad to hear you had a good experience overall! We sincerely apologize for the delay and the lack of an offer to make up for the wait. We’ll definitely work on improving communication during these situations. We hope to welcome you back soon for an even better visit!
   

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2. D

   Diane

   VIP

   Sacramento

   9 reviews

   4.0

   9 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Cocktails were amazing. Service was good. Food was ok. Biscuits were dense and slightly overcooked.
   

   Stella San JacResponded 5 days ago

   Thank you for your feedback! We’re glad you enjoyed the cocktails and the service. We’re sorry to hear that the food didn’t meet your expectations, particularly the biscuits. We’ll take your comments into consideration as we continue to improve. We hope to have the opportunity to serve you again soon!
   

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3. A

   Agustus

   Austin

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great for brunch! Also has great whiskey cocktails. I would highly recommend the Old Fashioned, it’s the best I’ve had in Austin.
   

   Stella San JacResponded 4 days ago

   Thanks so much for the kind words! We’re thrilled to hear you enjoyed both the brunch and our whiskey cocktails. The Old Fashioned is definitely a favorite, and we’re glad it stood out for you! Hope to see you back soon!
   

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4. I

   Iesha

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jillian made my dining experience pristine. The manager went down to the basement just for me to get decaf for one brew. I was so appreciative of this gesture and Jillian’s outstanding knowledge regarding the menu and drink offerings. Overall I wish every restaurant could be like this for average patrons like me. I’m a single mom and I like to treat myself to dining in places we’re I’m treated like royalty. Jillian and the staff at Stella San Jac did just that. I’m not rich by any means but I really felt like I was by the time I walked out.
   

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5. B

   Brett

   VIP

   Dallas

   36 reviews

   5.0

   36 reviews

   Dined on January 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the hostess to the waiter Oscar, and the food everything was excellent!!!
   

   Stella San JacResponded on January 11, 2025

   Thank you for the great feedback! We’re so happy to hear that you had an excellent experience from start to finish. Oscar will be thrilled to know his service stood out. We can’t wait to welcome you back for another fantastic meal!
   

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6. J

   Joe

   VIP

   Dallas

   10 reviews

   4.0

   10 reviews

   Dined on January 5, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   We have been here a few times. I’m not sure if there is a different Chef but the food was not up to par like the past few times we were there. The food was not as appealing, sexy or tasty as the other times. Being in hospitality/ food service for the past 25 years myself, I am very disappointed with the food. The service was absolutely great!
   

   Stella San JacResponded on January 9, 2025

   Thank you for sharing your feedback! We're truly sorry to hear that your recent experience didn't live up to the high standard you've come to expect from us. We take great pride in the quality of both our food and service, and it's disappointing to hear that your meal wasn't as satisfying as before. We'll certainly pass your comments along to our kitchen team, as consistency is a priority for us. We're glad to hear that our service was up to your standards, and we appreciate your understanding. We hope to welcome you back soon for an improved experience!
   

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7. E

   Elizabeth

   VIP

   Indiana

   3 reviews

   5.0

   3 reviews

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience was top-notch!! We had a girls weekend celebrating a friend‘s 40th birthday, and we were greeted with a champagne toast. Logan, our server couldn’t have been more attentive, fun and helpful. Not to mention the food was out of this world!! Everyone absolutely loved the biscuits we shared, and everyone Scarfed down all of their entrées. The open concept kitchen was great to get to watch the chef work. Next time I’m in Austin absolutely coming back!! Thank you for making our special birthday trip even more special! 
   

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   Stella San JacResponded on January 11, 2025

   Thank you so much for the wonderful review! We’re thrilled to hear that you had an amazing experience celebrating your friend's 40th birthday with us. It’s fantastic to know Logan made such an impact and that you enjoyed both the food and the atmosphere. We can't wait to welcome you back on your next visit to Austin—here’s to more great memories! Thanks again for choosing us to be part of your special celebration!
   

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8. S

   Stephanie

   Austin

   5 reviews

   1.0

   5 reviews

   Dined on January 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Canceled my reservation the day of and the hostess was soo rude
   

   Stella San JacResponded on January 5, 2025

   We're really sorry to hear about your experience. We always strive to provide excellent service, and we sincerely apologize if the hostess’s behavior didn't reflect that. We’ll address your feedback with our team to ensure this doesn’t happen again. We hope you'll give us another chance in the future.
   

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9. E

   Eddie

   VIP

   Austin

   14 reviews

   5.0

   14 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food and service were fantastic. Our first time at this restaurant.. had been there many times for just drinks. Glad we came for dinner!
   

   Stella San JacResponded on January 2, 2025

   Thank you for the wonderful review! We're so glad you decided to join us for dinner and had a great experience. It's fantastic to hear that both the food and service met your expectations. We look forward to welcoming you back soon!
   

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10. A

    Amelia

    Denver

    1 review

    5.0

    1 review

    Dined on December 29, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Great food and ambience. Our server was wonderful and the manager was very accommodating.
    

    Stella San JacResponded on December 30, 2024

    Thank you for the wonderful review! We’re so glad you enjoyed the food, ambiance, and service. We’ll be sure to pass along your kind words to both your server and the manager. We hope to welcome you back soon!
    

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