Stone Creek - Montgomery

Review summary

1. B

   BRAD

   VIP

   Cincinnati

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Adam, was AMAZING!!!! The food, the drinks, the service, the everything!!!!! Rachael has a the manager and she does a fabulous job. Great people at Stone Creek! We will be back. Check them out, you won’t be disappointed!!!!!
   

   Is this helpful?

2. S

   Susan

   VIP

   Cincinnati

   19 reviews

   5.0

   19 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal. Great service from servers to bartender!
   

   Is this helpful?

3. M

   Melissa

   VIP

   Cincinnati

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent and delicious salads! Will be happy to return
   

   Is this helpful?

4. m

   margo

   VIP

   Cincinnati

   55 reviews

   4.0

   55 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   The server Sam was great, very attentive and helpful.
   

   Stone Creek - MontgomeryResponded 4 days ago

   Hey margo, Thank you for taking the time to share your experience at Stone Creek - Montgomery. We're thrilled to hear that our server was able to provide you with top-notch service. We're also glad to know that you found our food tasty. However, we noticed that you rated our food a bit lower. We always aim to deliver a great experience, and we're sorry to hear that we fell short this time. We appreciate your feedback and will certainly use it to improve. We hope to see you again soon! Best, Greg
   

   Is this helpful?

5. M

   Michael

   VIP

   Cincinnati

   114 reviews

   2.0

   114 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   We were excited to try Stone Creek. The website made it appear that the restaurant was slightly upscale and offered a fine dining experience. While the food was generally good, the service appeared chaotic, not well organized, and unpolished. We had an extraordinarily long wait to even get some bread or any service at all. And from there, we had to ask several different waiters for things like silverware. This is not what makes for fine dining. We will likely not return but hope that they can figure some things out and improve. They have a nice menu and a good wine list.
   

   Stone Creek - MontgomeryResponded 4 days ago

   Thanks for the feedback, Michael. We're sorry to hear that your experience at Stone Creek - Montgomery didn't meet your expectations. We strive to provide an exceptional dining experience and it seems we fell short during your visit. We're glad you enjoyed our menu and wine list, but we're sorry for the wait times and the confusion over service. Your feedback is valuable and we'll certainly take it into account as we continuously work to improve. We hope you'll reconsider and give us another chance to provide the fine dining experience we're known for.
   

   Is this helpful?

6. A

   Allen

   Cincinnati

   17 reviews

   2.0

   17 reviews

   Dined on January 17, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Worst experience here ever. I have been coming for years and this time the service was spotty and the food quality was just overall bad. Not sure what has happened to this place. It was once great but now is just below average.
   

   Stone Creek - MontgomeryResponded 4 days ago

   Hey Allen, We're really sorry to hear about your recent experience at Stone Creek - Montgomery. We always aim to provide top-notch service and food, and it's disappointing to hear that we fell short this time. We appreciate your loyalty over the years and we're genuinely sorry that we didn't meet your expectations this time. We'll certainly take your feedback into account as we continuously strive to improve. Thanks for your review, and we hope you'll give us another chance to turn your experience around in the future. Best, Greg
   

   Is this helpful?

7. D

   Dan

   Cincinnati

   2 reviews

   4.0

   2 reviews

   Dined on January 12, 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 3

   Our waitress was slow in refills and getting extra bread (which was delicious) - she took my order but left before we gave her the other 3 orders - then she couldn’t find my order until I started giving it again - for how much items cost was disappointing for the slow service
   

   Stone Creek - MontgomeryResponded on January 16, 2025

   Hi Dan, We're sorry to hear about your recent experience at Stone Creek - Montgomery. We strive to provide excellent service and it's clear we missed the mark during your visit. We apologize for the delay and confusion with your order. We appreciate your feedback and will certainly use it to improve our service. We hope you'll give us another chance to provide the high-quality dining experience we're known for. Best regards, Stone Creek - Montgomery Management Team
   

   Is this helpful?

8. D

   David

   Cincinnati

   106 reviews

   3.0

   106 reviews

   Dined on January 11, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   The server was not one of the best. I did not get my points. The server kept ignoring us on things and getting things very wrong. She ignored every time I pointed to my phone with the app up. My wife's salmon was not great. My steak was done right, but it was not a nice piece of meat with way too much waste for a NY Strip. We did chat with the manager on the way out. She know us. We have taken what was our favorite for years off our rotation for a while.
   

   Stone Creek - MontgomeryResponded on January 16, 2025

   Hi David, We're sorry to hear about your recent experience at Stone Creek - Montgomery. We appreciate your feedback and understand that it can affect the overall dining experience. We're glad to hear that your wife enjoyed her salmon and you enjoyed your steak, but we're sorry that the service didn't meet your expectations. We'll certainly take your comments into account as we strive to improve our service. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

   Is this helpful?

9. S

   Stephen

   Cincinnati

   9 reviews

   3.0

   9 reviews

   Dined on January 11, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   The food was ok. The salad was very average…..not bad but not fantastic. The main courses were better. We got the short ribs and beef medallions. The service was pretty good until there was a solid 25 minute stretch after our meal was finished where we were completely ignored. Main dishes were good.
   

   Stone Creek - MontgomeryResponded on January 16, 2025

   Hey Stephen, Thank you for taking the time to share your experience at Stone Creek - Montgomery. We're glad to hear that you enjoyed our main courses, especially the beef medallions. However, we're sorry to hear about the long wait you experienced and the lack of attentive service during this period. We strive to provide a pleasant dining experience for all our guests, and we're sorry we fell short this time. We appreciate your feedback and will use it to improve our service. We hope to have the opportunity to serve you again in the future. Best, Stone Creek - Montgomery Management Team
   

   Is this helpful?

10. E

    Erin

    Cincinnati

    1 review

    5.0

    1 review

    Dined on January 4, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Paul and Andrew were a great team. Paul was wonderful l!
    

    Stone Creek - MontgomeryResponded on January 16, 2025

    Thanks for visiting us, Erin! We're thrilled to hear that you had a wonderful experience at Stone Creek - Montgomery. It's fantastic to know that our team made your visit enjoyable. We're glad that you appreciated our food and service. We look forward to serving you again soon. Best, The Management Team
    

    Is this helpful?