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This was our second visit.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":190,"nickname":"Holly","metro":{"metroId":36,"displayName":"Oklahoma City","__typename":"Metro"},"initials":"H","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-28T10:48:04Z","dinedDateTime":"2025-04-27T18:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-48259-2109921571-140129587934","text":"Great seafood apps and entrees but steak so so. Stick to the fish and seafood!","rating":{"food":4,"service":5,"ambience":5,"value":4,"noise":"QUIET","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":41,"nickname":"Jamie","metro":{"metroId":13,"displayName":"Philadelphia","__typename":"Metro"},"initials":"J","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-28T01:32:49Z","dinedDateTime":"2025-04-27T17:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-48259-2109921206-130032211113","text":"We went for Richmond Restaurant Week. \nSteak and Lobster: the steak was overcooked and gamey. \nShrimp and Scallops: the scallops were overcooked, rubbery and too salty. The veg in this dish was salty to the point of not being edible.\nThe Key Lime Pie was great; well-balanced, tangy and sweet.\n\nThe service and staff were great. Solid cocktails, mediocre wine list.\n\nOverall, a mildly disappointing experience. Not a place I'd go back to.","rating":{"food":2,"service":4,"ambience":3,"value":3,"noise":"MODERATE","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Jack","metro":{"metroId":92,"displayName":"Richmond","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-27T20:49:09Z","dinedDateTime":"2025-04-25T19:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-48259-2109921255-170086540347","text":"Really enjoyed our dinner here, the restaurant itself is beautiful and the menu has a lot of great choices. My husband and I both enjoyed our food and craft cocktails\n. But the best part of the experience was was the service, our waiter was amazing, he jumped back behind the bar and made my drink himself because he felt it was taking too long that is a great waiter! Just wish I could remember his name.\nWe will definitely go again and recommend to friends.","rating":{"food":3,"service":5,"ambience":4,"value":3,"noise":"QUIET","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":8,"nickname":"Vikki","metro":{"metroId":13,"displayName":"Philadelphia","__typename":"Metro"},"initials":"V","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-28T23:42:07Z","dinedDateTime":"2025-04-25T17:45:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-48259-2109921019-170034919987","text":"Restaurant week at the hard shell was excellent. The warm crab dip appetizer and the Seabass entrée were both just excellent ","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":7,"nickname":"Sherman","metro":{"metroId":92,"displayName":"Richmond","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-23T02:25:48Z","dinedDateTime":"2025-04-22T19:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-48259-2109920988-130232825363","text":"We decided to go out to eat for Easter Dinner and luckily chose The Hard Shell. I had the pan-seared salmon with tomato farro and it was absolutely delicious. The salmon almost melted in my mouth. My companions had the sesame tuna, blackened mahi-mahi, and the pasta with shrimp and scallops, and they were extremely happy with their choices. No one had leftovers to bring home. \nOur server was attentive but non-obtrusive. All around a great experience!","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Sandy","metro":{"metroId":92,"displayName":"Richmond","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-21T17:34:25Z","dinedDateTime":"2025-04-20T16:45:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-48259-2109919920-150003518095","text":"I caught up with an old friend over dinner, and we both had an excellent experience. The staff was attentive and professional, and we were seated at the front window with a great view of Cary Street. Our meals were delicious as well. She had the tuna -- which was perfectly prepared. My salmon was fantastic -- a great sear on the outside, and tender and flaky on the inside. A fantastic evening all around!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":23,"nickname":"Amy","metro":{"metroId":92,"displayName":"Richmond","__typename":"Metro"},"initials":"A","isVip":true,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-18T13:31:55Z","dinedDateTime":"2025-04-17T18:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-48259-2109920699-160089992966","text":"Had the rock salt margarita, crab cake and lobster tail. All amazing and delicious!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Rebekah","metro":{"metroId":3482,"displayName":"Treasure Coast","__typename":"Metro"},"initials":"R","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-14T13:27:40Z","dinedDateTime":"2025-04-13T14:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-48259-2109919653-100162369540","text":"Insanely good food. I wish I could eat there every night. I would have gotten everything on the menu if I could","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Megan","metro":{"metroId":13,"displayName":"Philadelphia","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-13T15:57:34Z","dinedDateTime":"2025-04-12T20:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[{"photoId":"76642260","type":null,"photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-04-13T15:57:50Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/76642260.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/76642260.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/76642260.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/76642260.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/76642260.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":null,"showCaption":true,"__typename":"ReviewPhoto"},{"photoId":"76642262","type":null,"photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-04-13T15:58:03Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/76642262.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/76642262.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/76642262.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/76642262.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/76642262.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":null,"showCaption":true,"__typename":"ReviewPhoto"},{"photoId":"76642265","type":null,"photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-04-13T15:58:10Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/76642265.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/76642265.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/76642265.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/76642265.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/76642265.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":null,"showCaption":true,"__typename":"ReviewPhoto"},{"photoId":"76642268","type":null,"photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-04-13T15:58:18Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/76642268.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/76642268.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/76642268.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/76642268.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/76642268.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":null,"showCaption":true,"__typename":"ReviewPhoto"},{"photoId":"76642272","type":null,"photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-04-13T15:58:22Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/76642272.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/76642272.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/76642272.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/76642272.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/76642272.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":null,"showCaption":true,"__typename":"ReviewPhoto"}],"__typename":"ReviewSearchResult"}],"totalPages":183,"page":1,"totalCount":1822,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":false,"searchTerm":"","error":false},"availabilityToken":null,"noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDinin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Located in downtown Richmond's historic Shockoe Slip, The Hard Shell Restaurant is known to locals as one of the best seafood restaurants in town. With a new fresh look; The Hard Shell features sleek booths, lots of light and a vibrant city feel. The Hard Shell has Richmond's widest variety of fresh and local seafood. Menu items include signatures such as filet and lobster, shrimp and scallops, lump crab cakes. Patio requests honored when possible but tables are first come, first served. Happy hour is available at the bar and on the patio and is first come, first served. Private dining & reservations are available. Dress is casual.
Additional information
Dining style
Casual Elegant
Price
$31 to $50
Cuisines
Seafood, Steak
Hours of operation
Brunch
Sun 10:30 am–4:00 pm
Lunch
Mon–Fri 11:30 am–4:00 pm
Happy Hour
Daily 3:00 pm–6:00 pm
Dinner
Mon–Thu, Sun 4:00 pm–9:00 pm
Fri, Sat 4:00 pm–10:00 pm
The private dining room accommodates parties up to 50 guests. The Hard Shell offers custom menus and bar packages to suit every event. The private dining room is the perfect place for dinner programs, wedding functions or celebrations.
half rack of ribs, 1 cluster of dungeness crab, french fries, slaw
What 1,822 people are saying
The Hard Shell - Downtown reviews from people who’ve dined at this restaurant. Based on recent rating.
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7
4.7 based on recent ratings
4.7Food
4.8Service
4.7Ambience
4.5Value
Noise • Moderate
Loved For
Virginia
Seafood
Richmond
Healthy
Review summary
AI-generated from verified diner reviews
The Hard Shell - Downtown offers a delightful dining experience with "excellent food and service." Known for its seafood, guests rave about the "delicious she crab soup" and "fantastic calamari." The atmosphere is inviting, and attentive staff enhance the experience. Highly recommended for its "great vibe" and "outstanding" dishes.
1,822 Reviews
M
Marcia VIP
Richmond7 reviews
5.0
Dined 4 days ago
Overall 5
Food 5
Service 5
Ambience 4
The food was delicious and the service was excellent.
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H
Holly VIP
Oklahoma City190 reviews
5.0
Dined on April 27, 2025
Overall 5
Food 5
Service 5
Ambience 5
The restaurant was quite busy, but the service was excellent. The wedge salad was perfect with lettuce, tomatoes, red onion, and gardens. The pan seared scallops were delicious. The steamed seafood combo was yummy. It had clams, oysters, shrimp, crab legs, corn, and potatoes. This was our second visit.
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J
Jamie VIP
Philadelphia41 reviews
4.0
Dined on April 27, 2025
Overall 4
Food 4
Service 5
Ambience 5
Great seafood apps and entrees but steak so so. Stick to the fish and seafood!
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J
Jack
Richmond2 reviews
2.0
Dined on April 25, 2025
Overall 2
Food 2
Service 4
Ambience 3
We went for Richmond Restaurant Week.
Steak and Lobster: the steak was overcooked and gamey.
Shrimp and Scallops: the scallops were overcooked, rubbery and too salty. The veg in this dish was salty to the point of not being edible.
The Key Lime Pie was great; well-balanced, tangy and sweet.
The service and staff were great. Solid cocktails, mediocre wine list.
Overall, a mildly disappointing experience. Not a place I'd go back to.
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V
Vikki
Philadelphia8 reviews
4.0
Dined on April 25, 2025
Overall 4
Food 3
Service 5
Ambience 4
Really enjoyed our dinner here, the restaurant itself is beautiful and the menu has a lot of great choices. My husband and I both enjoyed our food and craft cocktails
. But the best part of the experience was was the service, our waiter was amazing, he jumped back behind the bar and made my drink himself because he felt it was taking too long that is a great waiter! Just wish I could remember his name.
We will definitely go again and recommend to friends.
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S
Sherman
Richmond7 reviews
5.0
Dined on April 22, 2025
Overall 5
Food 5
Service 5
Ambience 5
Restaurant week at the hard shell was excellent. The warm crab dip appetizer and the Seabass entrée were both just excellent 
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S
Sandy
Richmond1 review
5.0
Dined on April 20, 2025
Overall 5
Food 5
Service 5
Ambience 5
We decided to go out to eat for Easter Dinner and luckily chose The Hard Shell. I had the pan-seared salmon with tomato farro and it was absolutely delicious. The salmon almost melted in my mouth. My companions had the sesame tuna, blackened mahi-mahi, and the pasta with shrimp and scallops, and they were extremely happy with their choices. No one had leftovers to bring home.
Our server was attentive but non-obtrusive. All around a great experience!
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A
Amy VIP
Richmond23 reviews
5.0
Dined on April 17, 2025
Overall 5
Food 5
Service 5
Ambience 5
I caught up with an old friend over dinner, and we both had an excellent experience. The staff was attentive and professional, and we were seated at the front window with a great view of Cary Street. Our meals were delicious as well. She had the tuna -- which was perfectly prepared. My salmon was fantastic -- a great sear on the outside, and tender and flaky on the inside. A fantastic evening all around!
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R
Rebekah
Treasure Coast3 reviews
5.0
Dined on April 13, 2025
Overall 5
Food 5
Service 5
Ambience 5
Had the rock salt margarita, crab cake and lobster tail. All amazing and delicious!
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M
Megan
Philadelphia1 review
5.0
Dined on April 13, 2025
Overall 5
Food 5
Service 5
Ambience 5
Insanely good food. I wish I could eat there every night. I would have gotten everything on the menu if I could
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FAQs
The Hard Shell - Downtown offers takeout which you can order by calling the restaurant at (804) 643-2333.
The Hard Shell - Downtown is rated 4.7 stars by 1822 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
The private dining room accommodates parties up to 50 guests. The Hard Shell offers custom menus and bar packages to suit every event. The private dining room is the perfect place for dinner programs, wedding functions or celebrations.