Ivy Market Grill

Review summary

1. OT

   OpenTable Diner

   London1 review

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Poor service Started off ok, starter came quickly seated at a nice table. Main meal took a long time to come. Plates took a long time to be collected. We were not asked if we wanted a desert or coffee. I asked for the bill, we were charged for two chips not one as ordered. It was Mother’s Day, all mums were being given a bunch of flowers, no flowers were brought to our table. When I asked a staff member about the flowers he told me to ask someone else. When I asked someone else he walked over to us with two bunches which I had assumed one was for my mum and one for me (as i also had my daughter with me and am a mother) but he gave the second bunch to the person behind me. They said they had run out of flowers for the day (at 3 pm on Mother’s Day when we had pre booked they should have had enough for the number of bookings they had) Also one of the waiters bringing our food had a very long beard down to his chest. I feel this is quite unhygienic when serving food
   

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2. S

   Sue

   London4 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The whole experience was wonderful. Amazing food & service was great.
   

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3. N

   Nick

   London3 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Our table wasn’t ready on time which wasn’t really a big deal, but when we were seated, the front of house forgot to tell our waiter. As a result we didn’t get our menus until 25 mins after arriving. I ordered a bottle of wine at the bar and grabbed a carafe of water. Apparently people don’t normally do that sort of thing. I do! That said, once our waiter was with us he was very good. We were given free nibbles to compensate for our wait. Wife ordered sirloin rare and it was done perfectly. I had the Ivy burger which wasn’t anything to write home about and they were a bit mean with the cheese. Originally we had considered asking the waiter to remove the service charge, but he did win us around. It was a busy restaurant so we’ll cut them a bit of slack.
   

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4. D

   Deborah

   Buckinghamshire2 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   I recently visited The Ivy Covent Garden and was thoroughly disappointed with my experience. The service was far below expectations for such a renowned restaurant. First, we received our food before our drinks, which set the tone for a rushed and chaotic experience. The food arrived at our table within 10 minutes, which led me to believe it was pre-prepared and just reheated. It didn’t feel fresh or thoughtfully put together, and the speed at which it came out made the meal feel more like a fast-food experience than a fine dining one. To make matters worse, the restaurant felt overcrowded. We were packed in like sardines, which left little room for comfort or enjoyment. The whole atmosphere felt impersonal and cramped, which is the last thing you want when dining at a high-end establishment like The Ivy. Given the price tag, I was expecting a much higher level of service, ambiance, and overall quality. Sadly, it didn’t live up to the reputation, and I left feeling very disappointed. Wouldn’t recommend it, especially considering how much it cost.
   

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5. C

   Claire VIP

   London30 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Super friendly waiter Mario. Helped us efficiently. My mum was in a wheelchair and they couldn’t have done more to help
   

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6. J

   James

   London3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Grapefruit, obviously fresh produce nice choice of menu Great waiters what else do you need?
   

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7. M

   Mark

   London4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Breakfast was amazing, thoroughly enjoyable, would definitely recommend !
   

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8. S

   Sabina

   London11 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Lovely decor with fantastic bar. Tasty food with good set menu. Polite wait staff. But very cold seating in half the restaurant as blast of cold air every time the door opens. You need a velvet curtain to keep the heat in! And our table was not ready when we arrived. Plus our waiter was too busy and kept being distracted. But he was friendly and polite.
   

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9. A

   Ariana

   London7 reviews

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ambiance is great with classic and elegant decoration. Staff is super friendly and attentive. Food was delicious, specially the chips, they were crispy and yummy.
   

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10. OT

    OpenTable Diner

    London1 review

    2.0

    Dined on March 23, 2025

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 3

    The table for 4 people way too small even for 3 guests, was super uncomfortable to eat. The drinks service was super slow. Took them 35 min to bring coke and juice…asked for it 3 times as well. Then coffee came without milk. Food was good as always. It’s my second time in this Ivy and last time I had very similar experience. Feels like staff is new and they don’t know what they are doing half of the time. Definitely would consider going to original Ivy in Covent Garden instead , much better ambience and service .
    

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