The Morgan Arms

Review summary

1. A

   Anne

   County Durham

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Busy New Years Eve so it may be that the kitchen and staff were under additional pressure that impacted on our visit. Whilst the starters were lovely the mains were really not up to much - the steak was sinewy, the fish batter was soggy and the chips were really dry. Well presesented but didn't live up to expectations. We waited almost half an hour for drinks at one point - and felt that the table waiting staff were not particularly attentive. However, as stated it was NYE and busy.
   

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2. A

   Andreas

   London

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   service was v. slow half the items on the menu were not available not good value food nothing to write home about
   

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3. J

   Julie

   VIP

   London

   12 reviews

   3.0

   12 reviews

   Dined on December 13, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   Lovely pub in pretty location. Waitress very friendly but the service was slow, we waited 45 min for our food to be served and several food items listed on the menu were unavailable making the choices very limited.
   

   The Morgan ArmsResponded on December 17, 2024

   Hi Julie, We appreciate your feedback. Unfortunately your visit was during an exceptionally busy week for the kitchen which did impact availability of dishes and wait time. We do apologise for this and hope it wont deter you from visiting us again in the near future! All the best, Team Morgan
   

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4. D

   Debbie

   London

   5 reviews

   5.0

   5 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lunch with 6 friends.. amazing toast dinner.. great service.. great atmosphere..
   

   The Morgan ArmsResponded on December 15, 2024

   Thank you for the 5* rating! We hope you'll be back again
   

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5. J

   Jason

   Berkshire

   1 review

   4.0

   1 review

   Dined on November 30, 2024

   1. Overall 4
   2. Food 1
   3. Service 5
   4. Ambience 5

   Disappointed that three of the main options were unavailable from a short menu. Fisher sandwich was overcooked and dry lacking tartare sauce. Great atmosphere just a shame about the menu.
   

   The Morgan ArmsResponded on December 17, 2024

   Hi Jason, Sorry to hear the food let us down on this visit, we do hope it wont deter you from giving us another chance as this is not our usual standard. Many thanks, Team Morgan
   

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6. J

   James

   London

   2 reviews

   4.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very helpful and friendly staff made for a great welcome to the pub on a busy Sunday. The food may have taken a little longer than expected but it was very busy and happy to say it was worth the wait. Great roasts and good Guinness! Would happily return and recommend to others wanting a friendly, well run pub for a Sunday lunch
   

   The Morgan ArmsResponded on November 25, 2024

   Hi James, Thank you for your feedback, we are so pleased you enjoyed your time spent with us despite the wait on food. We hope you'll be back again soon! Very best, Morgan Arms
   

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7. L

   Liliana

   London

   2 reviews

   5.0

   2 reviews

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful atmosphere and excellent service. The food was delicious! They were extremely knowledgeable about allergens and really lovely experience overall!
   

   The Morgan ArmsResponded on December 17, 2024

   Hi Liliana, thank you so much for the review, very pleased to hear we met your expectations regarding allergens and experience. We hope you'll be back again soon
   

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8. L

   Liz

   London

   1 review

   5.0

   1 review

   Dined on October 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic - thank you so much to Katie and the whole team for brilliant food and atmosphere (and jazz!!!)
   

   The Morgan ArmsResponded on December 17, 2024

   Hi Liz, you are so welcome, we hope you'll be back for the next Jazz night!
   

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9. A

   Ashley

   London

   1 review

   5.0

   1 review

   Dined on September 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Quality experience all round food drink and service 👍👍👍👍👍
   

   The Morgan ArmsResponded on October 11, 2024

   Thank you for the wonderful review
   

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10. J

    Jo

    London

    2 reviews

    5.0

    2 reviews

    Dined on September 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely pub and staff very friendly and welcoming
    

    The Morgan ArmsResponded on September 30, 2024

    Hi Jo Thank you for the high rating, we hope you'll be back again soon!
    

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