Tommy Bahama Restaurant & Bar - Mauna Lani, Big Island

Review summary

1. S

   Stacy

   VIP

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband, our friend and myself had a wonderful experience tonight. Our server, Garrett, was incredibly friendly, helpful and attentive throughout the evening. He’s the best! Mahalo!
   

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2. M

   M

   VIP

   San Francisco

   172 reviews

   2.0

   172 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   Dine here occasionally because it’s convenient but always have to sort of grin and bear it. The food is very average but waitstaff are very friendly and work hard. We were surprised the asst. manager tried to clear entree plates while one person was still eating - that is poor service and major faux pas of Proper Dining Service 101. Our actual server was wonderful. Food was very slow to arrive - we only ordered entrees and were there almost 2 hours. No bread anymore - that used to be so nice. No Key Lime Pie. Noise level is off-the-charts loud. Proceed with caution.
   

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3. D

   David

   VIP

   Hawaii

   34 reviews

   5.0

   34 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tommy Bahama is one of our favorites on the island and anywhere frankly. always good food and great vibe. Our favorite server is David and he is always good. He was not working this night but our server was also great. She was very experienced and knew the restaurant well. Helped us be creative.
   

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4. R

   Richard

   VIP

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is our favorite chain of great restaurants. We’ve been to Kauai, NYC, and Oahu locations and they never disappoint. Our friends are converts too.
   

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5. B

   Bert

   Denver

   18 reviews

   5.0

   18 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Consistently great food at all of the Tommy Bahama restaurants. This was no exception. Ambience was fantastic. How could it not be; we are in Hawaii. Our server, Jeff, was fantastic- cordial, funny, attentive and helpful. We’ll be back
   

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6. J

   James

   Charleston

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I had the Thai shrimp and scallop entree and my wife had the steak salad, both of which were excellent. I thought the pina colada cake dessert was pretty skimpy in size compared to what we have received in other Tommy B’s but it was delicious, as usual.
   

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7. m

   maureen

   Tucson

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was excellent. The food was delicious. The wait person was very professional and friendly:)
   

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8. J

   James

   VIP

   Chicago

   11 reviews

   5.0

   11 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and excellent service from Franklin. Prompt but not rushed at all. Manager stopped by to check on everything. Very nice touch in a resort environment.
   

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9. L

   Laura

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Levi was our server. He’s got a great personality and we had a very nice experience!
   

   Tommy Bahama Restaurant & Bar - Mauna Lani, Big IslandResponded today

   Hi Laura, Thank you for your review! We're overjoyed Levi made your experience at Tommy Bahama Mauna Lani special with his great personality. We’ll be sure to pass along your compliments to him and look forward to your next visit! Thank you, Tommy Bahama Guest Services
   

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10. T

    Tony

    Hawaii

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was great as always and our server was very attentive and friendly.
    

    Tommy Bahama Restaurant & Bar - Mauna Lani, Big IslandResponded today

    Hey Tony, Thank you for your kind words! We're pleased your meal at Tommy Bahama Mauna Lani was delicious and that our team provided attentive and friendly service. We look forward to welcoming you back for another wonderful experience! Warmest regards, Tommy Bahama Guest Services
    

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