Top of the Mark

Review summary

1. F

   Fernando

   Mexico City

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   No tienen mas que aperitivo y el servicio muy lento
   

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2. A

   Andrew

   VIP

   San Francisco

   8 reviews

   3.0

   8 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 1

   We attended the TOTM New Year's Eve event for perhaps the 10th time in the last 17 years. The food and drink was outstanding! The appetizer stations were amazing and the plated dinner was excellent. However, the room, at least where we sat, was bitterly cold. This has been an ongoing problem over the years and it seems that the TOTM is unable to fix it. Despite repeated pleas by us and by couples sitting close by, the temperature throughout the evening remained unacceptably cold. And, over the years, the NYE event has become more and more casual, to the detriment of the ambience. It used to be an opportunity to dress up, a tuxedo for me and an evening gown for my wife. This year was the low point. Very few people seemed to have made any attempt. Some appeared to have rolled out of bed and put on whatever they found on the floor. It resembled more a farmer's convention than a NYE gala. I think for next year we will have to look for an event where the dress code is less ignored. But if you are looking for a spectacular view, with excellent food and drink, and good service, where you can attend in a t-shirt and jeans and wear your baseball cap backwards all evening, then this event is for you. But for us, it was disappointing.
   

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3. S

   Sarah

   VIP

   San Francisco

   73 reviews

   4.0

   73 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a lovely space and amazing view from all around the place. It’s really a must visit location. We enjoyed the ahi tuna poke and the asparagus flatbread with some nice sparkling wine. I have enjoyed their cocktails in the past as well. Don’t expect a bargain, but remember that you are paying for great service and the amazing views.
   

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4. J

   Josephine

   San Francisco

   22 reviews

   5.0

   22 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a special way to end the year! The service was excellent. My non-alcoholic drink was delicious as were our appetizers. Dress up and enjoy this San Francisco landmark!
   

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5. D

   Dennis

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Its not what it used to be. Too loud, too run down, just a tourist trap now with no unique quality. Great views but that’s it.
   

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6. D

   Dwight

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Not as good as we expected and remembered. Patrons not dressed up as much. Great views, of course, but nothing special. All and all, it was OK but still disappointing.
   

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7. T

   Tricia

   San Joaquin

   2 reviews

   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   The Magic Tea Party is a wonderful experience in general and a family tradition for many years now. It's fun getting dressed up for a special holiday experience with younger ones...beautiful views. The food is NOT the star. Reasonable selection of choices, nothing is remotely warm. My ten year old expressed that both her mac'n'cheese and chicken strips were cold. We have previously always attended before Christmas. This year we visited the Saturday following. There was no Christmas/Holiday music...lots of Taylor Swift instead. My daughter loves Swift but we missed the magic of the holiday vibes. The face painter was kind, not as efficient or in character as the previous artist. Very much missed the creativity of the previous balloon artist. The Grinch was a nice new touch! Our server was much more attentive to the table next to us. We very much enjoyed our time together at the Magic Tea Party. There is significant room for improvement.
   

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8. K

   KEVIN

   San Francisco

   1 review

   4.0

   1 review

   Dined on December 25, 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   We thought it was okay for a 'one off" Christmas experience in San Francisco but believe it was overly subscribed and too busy. To include Turkey would be nice next year with Christmas Pudding...
   

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9. I

   Isabell

   San Francisco

   11 reviews

   5.0

   11 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful setting with great food, music and view!
   

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10. L

    Linda

    San Francisco

    5 reviews

    5.0

    5 reviews

    Dined on December 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We have been enjoying Christmas Brunch at the Top of the Mark for over 25 years. This year was the best organized and the "people flow" was so much better. Excellent food and the lovely young woman who made my yummy omelet was so professional and crisp and fun to watch. I understand that the new manager, is Amu" I think is her name, who wore a spectacular magenta dress, kept everything smoothly running and was so gracious. I had the privilege of thanking her personally. Frank was our expert server (he has worked there over 25 years) and he was unruffled and did not miss a beat even when dealing with the crass and rude and snarky pair who sat behind us. THANK YOU Mark Hopkins for making our Christmas, yet again, memorable.
    

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