True Food Kitchen - Fairfax

Review summary

1. T

   Tan

   Washington DC

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   First time at this location, enjoyed it! Great food as always :)
   

   True Food Kitchen - FairfaxResponded today

   Thank you for your wonderful review, Tan! We're happy to hear you enjoyed the great food on your first visit. We look forward to welcoming you back soon!
   

   Is this helpful?

2. D

   Donna

   Washington DC

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great restaurant, food and service. Very loud but could still hear the conversation at the table with extra effort.
   

   True Food Kitchen - FairfaxResponded today

   Thank you for your review, Donna! We're happy to hear you enjoyed the food and service, and we appreciate your feedback on the noise level.
   

   Is this helpful?

3. S

   Sandra

   VIP

   Washington DC

   7 reviews

   3.0

   7 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Wish the food was as good as the ambiance. Got the lunch special and wrap was dry and tasteless. Brussels appetizer was just so so and cookie dessert same. Nobody at the table said a positive word about any of the items.
   

   True Food Kitchen - FairfaxResponded 2 days ago

   We're sorry to hear that the lunch special and other items didn't meet your expectations, Sandra. We'll work on improving our dishes to enhance your dining experience. We will to hear more about your experience. Give us a call to 571-326-1616 and ask for a manager. Thank you for your feedback.
   

   Is this helpful?

4. OT

   OpenTable Diner

   Philadelphia

   13 reviews

   5.0

   13 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great lunch experience at True food. The food was delicious and fresh.
   

   True Food Kitchen - FairfaxResponded 6 days ago

   Thank you for your wonderful review! We're delighted to hear you enjoyed a delicious and fresh lunch experience with us. We look forward to welcoming you back soon!
   

   Is this helpful?

5. E

   Eric

   Washington DC

   1 review

   2.0

   1 review

   Dined on February 15, 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 1

   The flaw for the evening was a management one. Accepted way too many reservations, well beyond what the restaurant can accommodate. Thus a 45 minute wait for a table despite being on time for reservation, then a long wait for food because the kitchen was slammed. Staff worked tremendously hard to make up for a situation created by poor management and planning. But despite their sincere efforts, damage was done. We won’t be back.
   

   True Food Kitchen - FairfaxResponded on February 16, 2025

   We're sorry for the wait and inconvenience caused by overbooking, Eric. Thank you for acknowledging our staff's efforts, and we'll work on better managing reservations to improve future experiences.
   

   Is this helpful?

6. A

   Anthony

   Washington DC

   15 reviews

   5.0

   15 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was outstanding! We loved our entrees and starters and drinks. We would come again! Only critique was that we had a reservation but still had to wait 15 min for our table. It seemed that it was not managed well for a Friday Valentine’s Day dinner.
   

   True Food Kitchen - FairfaxResponded on February 16, 2025

   Thank you for your wonderful review, Anthony! We're delighted to hear you loved the food and drinks, and we appreciate your feedback on the wait time for your table. We look forward to welcoming you back soon!
   

   Is this helpful?

7. D

   David

   Washington DC

   2 reviews

   2.0

   2 reviews

   Dined on February 14, 2025

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 3

   A very mixed experience - restaurant overbooked their Valentine's Day evening. We didn't get seated for 45 minutes after we arrived for our reservation, and it took an additional 15 minutes for a server to visit our table. Both getting seated and getting assigned a server only happened after we checked in with the staff. Our server was great, took good care of us the rest of the night. Seemed pretty clear everyone was trying their best and being gracious, and whoever was in charge just didn't staff enough people for the night & allowed too many customers in for the night. Food was great, and they comped us a drink each, so that was nice given the circumstances.
   

   True Food Kitchen - FairfaxResponded on February 16, 2025

   We're sorry for the delays you experienced on Valentine's Day, David. Thank you for your patience and understanding, and we're glad to hear you enjoyed the food and service once seated.
   

   Is this helpful?

8. J

   Jason

   VIP

   Washington DC

   2 reviews

   3.0

   2 reviews

   Dined on February 14, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   Food took over an hour. That was the only annoying thing
   

   True Food Kitchen - FairfaxResponded on February 16, 2025

   We apologize for the long wait time, Jason. Thank you for your patience, and we'll work on improving our service speed. We would love to make it up to you if you could call us and ask for the manger 571.326.1616.
   

   Is this helpful?

9. R

   Russ

   Washington DC

   1 review

   2.0

   1 review

   Dined on February 14, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   Burger ordered medium came out well done and cold. Sweet potato hash was cold. Salad with steak was ok, but for that steak also being well done and ordered medium. Overpriced for the quality of the food.
   

   True Food Kitchen - FairfaxResponded 3 days ago

   We're sorry to hear about the issues with your burger and steak, Russ. Thank you for your feedback, and we'll work to improve the quality and consistency of our dishes. We would love to make it up to you. If you could call us - 571.326.1616, just ask for a manager.
   

   Is this helpful?

10. B

    Barry

    VIP

    Washington DC

    67 reviews

    5.0

    67 reviews

    Dined on February 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    The spaghetti squash was outstanding and is the reason why I went. It's been consistently so.
    

    True Food Kitchen - FairfaxResponded 7 days ago

    Thank you for your review, Barry! We're thrilled to hear that you consistently enjoy the spaghetti squash and appreciate your continued support.
    

    Is this helpful?