Tuscan Kitchen Burlington

Review summary

1. D

   Dawn

   Greater Boston

   3 reviews

   vip
   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Menu was limited. Not a ton of options if you don't eat seafood. I know what al dente is, or rather what it should be, my pasta dish seemed too al dente. Salad and bread were good.
   

   Tuscan Kitchen BurlingtonResponded 1 day ago

   Thank you for taking the time to provide us with feedback. Unfortunately, it does nothing to improve your experience. I would very much like the opportunity to invite you back, so that I may personally ensure you have an experience more in line with our standards. Should you decide to grant me that opportunity, please reach out to me. Thank you.
   

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2. F

   Frank

   Tampa

   74 reviews

   vip
   5.0

   74 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great food- I liked the menu additions. Sean is an excellent server
   

   Tuscan Kitchen BurlingtonResponded 1 day ago

   Thank you so much for your wonderful feedback. We, of course, always want to hear when something doesn't go right, so that we may use it as an opportunity to improve, but it is lovely hearing positive feedback, as well. Thank you for taking the time to let us know that you enjoyed everything. Thank you again, with all of our best, Lisa DeVito
   

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3. c

   cyndie

   Greater Boston

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Food temperature was not appropriate. All 5 if us said three same thing.
   

   Tuscan Kitchen BurlingtonResponded 1 day ago

   Thank you for taking the time to provide us with feedback. Unfortunately, it does nothing to improve your experience. I would very much like the opportunity to invite you back, so that I may personally ensure you have an experience more in line with our standards. Should you decide to grant me that opportunity, please reach out to me. Thank you.
   

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4. L

   Lauren

   Greater Boston

   12 reviews

   vip
   5.0

   12 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, ambience, service and selection. Everything was perfect.
   

   Tuscan Kitchen BurlingtonResponded on November 16, 2024

   Thank you so much for your wonderful feedback. We, of course, always want to hear when something doesn't go right, so that we may use it as an opportunity to improve, but it is lovely hearing positive feedback, as well. Thank you for taking the time to let us know that you enjoyed everything. Thank you again, with all of our best, Lisa DeVito
   

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5. B

   Brenda

   Greater Boston

   9 reviews

   vip
   4.0

   9 reviews

   Dined on November 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Haven't been in several months and their prices have really increased, so we opted for salads and a pizza which was very good. Always good cocktails and wine selection.
   

   Tuscan Kitchen BurlingtonResponded on November 16, 2024

   Thank you so much for your wonderful feedback. We, of course, always want to hear when something doesn't go right, so that we may use it as an opportunity to improve, but it is lovely hearing positive feedback, as well. Thank you for taking the time to let us know that you enjoyed everything. Thank you again, with all of our best, Lisa DeVito
   

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6. J

   Janet

   Greater Boston

   1 review

   3.0

   1 review

   Dined on November 11, 2024

   1. Overall 3
   2. Food 1
   3. Service 1
   4. Ambience 3

   I reserved a table and was told to seat myself at the high-top tables. Not what I8 reserved. I am a veteran it was advertised a meal was provided for veterans, when I got there, I was told it was only for a certain time period. Well freedom isn't free nor is anything else. I don't usually go out on veterans day, I did tonight and will never do it again! Salute to veterans is just fake! Keep your free trash.
   

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7. E

   Edward

   Greater Boston

   23 reviews

   5.0

   23 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food and service. Menu offered unique selections from appetizers through dessert.
   

   Tuscan Kitchen BurlingtonResponded on November 12, 2024

   Thank you so much for your wonderful feedback. We, of course, always want to hear when something doesn't go right, so that we may use it as an opportunity to improve, but it is lovely hearing positive feedback, as well. Thank you for taking the time to let us know that you enjoyed everything. Thank you again, with all of our best, Lisa DeVito
   

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8. J

   Jennifer

   Greater Boston

   1 review

   3.0

   1 review

   Dined on November 9, 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   We waited 45 minutes to be greeted at our table and take our drink order. After we received our drinks we ordered 2 appetizers. We waited for a bit and then our server came over to let us know she forgot to put our appetizer order in, after we had ordered our main dinner. She asked if we still wanted our apps and we said yes as long as our dinner is held. A couple of minutes after receiving our apps, our dinner came out. The server did comp one of our appetizers. We had a nice corner table, but it was close to the door and a breeze kept coming in, so it was chilly the whole night. I put on our reservation that we were there celebrating our anniversary and it wasn’t even acknowledged.
   

   Tuscan Kitchen BurlingtonResponded on November 12, 2024

   Thank you for taking the time to provide us with feedback. Unfortunately, it does nothing to improve your experience. I would very much like the opportunity to invite you back, so that I may personally ensure you have an experience more in line with our standards. Should you decide to grant me that opportunity, please reach out to me. Thank you.
   

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9. A

   Art

   Greater Boston

   7 reviews

   vip
   2.0

   7 reviews

   Dined on November 8, 2024

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 2

   Food was ok. Waiter was very polite and pleasant but clearly untrained (or under trained). The restaurant manager completely ruined the night. She was absolutely untrained and not mature enough for the job. Earlier in the day I called to check if my $100 gift card (which serves multiple restaurants) was accepted. The answer was “Yes we do accept that.” But when paying, I was told the opposite. The manager told me their gift card machine was not working. (What ??) She offered no solution or alternative. After some discussion she closed with an over the top, completely sarcastic, sing song “Have a great night!”. (Which she repeated three times.) WE WILL NEVER RETURN.
   

   Tuscan Kitchen BurlingtonResponded on November 12, 2024

   Thank you for taking the time to provide us with feedback. Unfortunately, it does nothing to improve your experience. I would very much like the opportunity to invite you back, so that I may personally ensure you have an experience more in line with our standards. Should you decide to grant me that opportunity, please reach out to me. Thank you.
   

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10. M

    Marcia

    Greater Boston

    17 reviews

    4.0

    17 reviews

    Dined on November 2, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

     my only complaint is that they were unwilling to offer an appetizer sized portion of a dinner option of risotto. I could not eat the $30 worth of risotto and wasn’t in a position to take it home. It made no sense to me that they could not offer a portion or appetizer size.
    

    Tuscan Kitchen BurlingtonResponded on November 5, 2024

    Thank you so much for your wonderful feedback. We, of course, always want to hear when something doesn't go right, so that we may use it as an opportunity to improve, but it is lovely hearing positive feedback, as well. Thank you for taking the time to let us know that you enjoyed everything. Thank you again, with all of our best, Lisa DeVito
    

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