Vernon's Restaurant

Vernon's Restaurant reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Michelle VIP

   Jacksonville62 reviews

   5.0

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   New Year's Eve dinner was excellent. 10 out of 10. Our server Ryan was a delight and so attentive and polite. Great Service. The food was amazing and presented very well.
   

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2. M

   Marybeth VIP

   New York City9 reviews

   5.0

   Dined on December 31, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had an excellent experience and the food was delicious!!!
   

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3. CJ

   CynJohn

   Washington DC12 reviews

   4.0

   Dined on December 25, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The waitress was very cranky which immediately tanked the whole experience.
   

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4. G

   George VIP

   Naples36 reviews

   4.0

   Dined on December 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Had the Christmas brunch at Vernon’s. The ny strip and desserts were very good while other items were just ok.
   

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5. S

   Susan

   Jacksonville5 reviews

   2.0

   Dined on December 25, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   The service was non-existent, and we received a bill with an 18% service charge, which did not even include a tip yet. We were not staying at the hotel and had been diners during Christmas the past three Christmases. We will never return. The server we had finally appeared 15 minutes after we were seated, only after we waved her over. She brought drinks to us, then she never came back. At times there were dirty dishes sitting for a long time at the table, not being cleared. She stood over at a register/computer after taking the bills over to patrons, and she acted as though when she picked them up she was checking to see what her tip was each time. She barely waited on the tables, just standing at her spot. Everyone except one of the chefs and the seating hostess did not speak any clear English or any English at all, so we barely could communicate with the staff for anything we needed, including our assigned server. There was no turkey station for carved turkey like there was the year before; the turkey roulade at the buffet line was dried out...terrible. In short, our food was about average, the service was not available, and the staff was not acceptable. I would have enjoyed dining at Cracker Barrel more.
   

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6. D

   DAVID

   Sacramento1 review

   2.0

   Dined on December 25, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   We wanted somewhere special to have Christmas meal despite the outrageous price and we were served by scrooges. Started at valet where we were ignored, then the hostess stand where we were also ignored while she chatted with someone she knew. The server was the worst! Barely acknowledged us, we had to ask if we just help ourselves to the buffet, and then we had to go to her to get more drinks, one of which never came. She had no idea how to smile, that’s for sure. The food was mediocre at best, mostly cold, and unless you love fish, very limited on options. The only friendly people were the ones clearing the table. We spent 3 times more on this experience than it was worth. The auto tip was ridiculous. We even heard one couple ask our server to take it off their bill because she didn’t deserve it. We should have done the same! Never again, should have stayed home, so disappointing. Definitely not the special Christmas meal we were hoping for.
   

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7. A

   April

   Orlando1 review

   5.0

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Teddy Bear Tea was by far the best event! Our girls loved it and the staff and chef did a really great job navigating our food allergies! I am so glad we were able to attend this truly special Christmas event.
   

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8. K

   Keana VIP

   Jacksonville17 reviews

   4.0

   Dined on December 21, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Service was very slow. Food was perfect. Lovely ambiance.
   

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9. Y

   Yuko VIP

   London16 reviews

   3.0

   Dined on December 15, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   We arrived with a reservation and no host / hostess in sight. Waited 10 minutes and finally went into the restaurant to find someone to help. Finally seated 20 minutes late. No apology. There was a party of about 20 there taking up all the resources, very loud. The food we ate was tasty but they were effectively shutting down which is weird for a Sunday - I don't feel like 11:30 is very late for Sunday brunch. Not what it used to be.
   

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10. S

    Shannon VIP

    New York City8 reviews

    1.0

    Dined on December 14, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 2

    Went for teddy bear tea. The savory food was inedible. It tasted so bad and the bread was hard. It was like they made it the day before and left it out all day. The grilled cheese was hard, cold and the cheese wasn’t even melted. When you are paying $175 for a child and 2 adults you would expect a little better quality. The tea selection was poor and they never came back to offer more tea or water. An event like this has such potential but they completely missed the mark. Way overpriced for what you get.
    

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