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Viaggio Ristorante and Lounge, Chicago, IL

Viaggio Ristorante and Lounge

4.8
4.8
2537 Reviews
$30 and under
Italian

Make a reservation

2 people
7:00 PM
Booked 47 times today
  • Neighborhood gem
  • Good for special occasions
  • Good for groups
*PLEASE CALL TO SEE OTHER AVAILABLE RESERVATION TIMES*

An authentic Italian dining experience in the heart of Chicago's lively West Loop neighborhood

We offer an elegant and charming dining experience that keeps guests coming back again and again. Our large menu of regional Italian pastas, meats and fishes is rounded out by a selection of salads, soups, and decadent desserts. Popular staples like Rigatoni with Braised Pork Gravy and Eggplant Parmesan are served alongside Executive Chef Nicolas Biscaglio’s signature interpretations of classic Italian dishes. We use only the highest quality ingredients to ensure a deliciously memorable experience!

As a hospitality-driven establishment, it’s our goal to make every guest that walks through the door feel like family. At Viaggio, we invite you to sit back, relax and enjoy!

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Italian
  • Hours of operation
    Sunday 4PM - 8PM Monday 11AM - 10PM Tuesday 11AM - 10PM Wednesday 11AM - 10PM Thursday 11AM - 10PM Friday 11AM - 11PM Saturday 4PM - 11PM
  • Phone number
    (312) 829-3333
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Nick Biscaglio
  • Catering
    Every party is unique, so Viaggio will work with our guests to create a catering package or flexible menu that is specific to your particular event. For menu ideas please see ur website viaggiochicago.com
  • Private party facilities
    We at Viaggio know how good food and good people can make any event unique and memorable. Private parties will be cutomized to tailor any event large or small. Please contact us to begin your special event experience.
  • Neighborhood
    West Loop
  • Cross street
    Ada
  • Parking details
    Located in the thriving West Loop, just several blocks from the United Center, Viaggio is the ideal location to have dinner before or after a sporting event or concert. Situated just beyond the loop saturated with hotels, theatres and business, Viaggio is close and convenient to get to for those arriving in a cab, walking, taking the bus or driving. <br />- Valet service is available for $12.00<br /><br />- Public Parking directly across the street.<br /><br />- Street parking is also available
  • Public transit
    CTA, Blue Line
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Counter Seating, Full Bar, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

What 2,537 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.8Food
  • 4.8Service
  • 4.8Ambience
  • 4.6Value

NoiseModerate

Loved For

  • Chicago / Illinois

    Italian

  • Chicago

    Italian

Review summary

AI-generated from verified diner reviews
Viaggio Ristorante and Lounge is a "quintessential Italian place" known for its "excellent food" and "amazing service." Guests praise the "delicious" and generous portions, with favorites like Chicken Alfredo and Tiramisu. The ambiance is lively with "old-world Italian" charm, and the attentive staff ensures a memorable dining experience.

2,537 Reviews
  1. Nadine

    Chicago

    89 reviews

    vip
    5.0

    89 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Love the French martinis and veal Milanese. Always an enjoyable meal and experience. Consistent and attentive service and food quality.

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  2. Sharon

    Chicago

    5 reviews

    vip
    1.0

    5 reviews

    Dined 2 days ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 4
    We have been long time Viaggios fans. We first found them after they were in an episode of check please. This visit was clearly a change in the food, quality and service. I reviewed the menu online and old pricing still on the website. Example:the Brick chicken was listed as $38, the current price is $54 or $58 (cannot remember exact price). What a clear difference. Prices were high, yet food quality and service was extremely lacking. I was seated for over 15 minutes without being acknowledged. I assumed it was because the remainder of my party was not there. Of course they were outside waiting on valet (which I was assured they had on both sides of the street, yet even after coming in to speak with the hostess there was no valet). Once we were all present we were given the bread. First disappointment was the bread “roll”. We received bread for our party of 4. It was a very crispy, black, burnt on the bottom 3 inches of dried scored bread roll. The house salad had very wilted tasteless vegetables. The Brick chicken smelled and tasted good. The issue was so many bones left intact. No lemon on the plate. The broccolini was tasty. My lasagna was listed as a “bolognese sauce.” The making of the lasagna layers were, pasta, beef, cheese, repeat. No sauce in between. The layers were covered in melted cheese which looked good. The problem was the sauce poured over the meal. It tasted like tomato soup out of a can. The plain sauce was labeled as bolognese. Since there was beef in the lasagna layers, they did try to imply a “bolognese sauce”. The busboys did a great job running for items the server forgot. Every time our server came over, it seemed he was already on to another task and barely had time to fit us in. My other 2 guests had the filet/sauce/ mashed potatoes which were fabulous. We were never asked about dessert. Soda/tea never refilled. My water glass was refilled after our check came. Slightly disappointing as I drank all the water on table. Never again. C-

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  3. Jennifer

    Chicago

    63 reviews

    vip
    5.0

    63 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Exceptional staff at this cozy gem. The lasagna is large enough to split. The meatball salad appetizer is a must as is the tiramisu. Large wine selection too. Reservations highly recommended.

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  4. Jerome

    Chicago

    44 reviews

    vip
    5.0

    44 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Outstanding food preparation and innovative Italian specialties. Service is efficient and attentive

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  5. Caroline

    Chicago

    2 reviews

    vip
    3.0

    2 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 3
    I would have given it more stars but for a Tuesday evening we were not greeted, the host was too busy talking with manager and picking up a phone call re: a party of 14, the waitress was not personable, the ladies restroom hand dryer was broken and there were no paper towels, one of the two sink fixtures was broken/lose, restroom could be nicer and functional…. I did notify bartender who only grinned and knodded her head. The food and wine was delicious. I had the special penne pasta with crumbled sausage , the house cabarnet wine and tiramisu. The displayed sports memorabilia clashes with the decor.

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  6. Monisha

    Chicago

    11 reviews

    vip
    5.0

    11 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Good food and great service. Didn’t like the pork chops much. The pasta rigatoni and tiramisu are a must try. The place is too noisy but overall we totally recommend the place.

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  7. Dan

    Chicago

    10 reviews

    vip
    5.0

    10 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The restaurant is beautiful...the service is great and the food is delicious. What else can you ask for.

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  8. OpenTable Diner

    Chicago

    2 reviews

    4.0

    2 reviews

    Dined 7 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    This is not the old Viaggio’s, so if you’ve not been in a while, the inside will be a bit of a surprise as it lost some of that intimate family feel in the move. This new space is nicely decorated and gives that old world Italian meets new upscale feel - not bad but different. Then there’s the staff and food, which have not changed (well some staff are new) and then you remember why you love the place. Never had a bad meal here - ever - over the many years I’ve been there. Soooo gooood!!

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  9. Melinie

    Cleveland

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was amazing!!!!Food was wonderful, staff was great, ambiance was fantastic!! Definitely will go back when we travel back to Chicago!!

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  10. debbie

    Chicago

    149 reviews

    vip
    5.0

    149 reviews

    Dined on November 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a wonderful experience. We ended up having dinner at the bar. The service was excellent as was the food. It’s nice that the owner walks around and is very friendly! The pasta is a bit pricey but overall an excellent experience.

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FAQs

Viaggio Ristorante and Lounge does offer delivery in partnership with Uber Eats. Viaggio Ristorante and Lounge also offers takeout which you can order by calling the restaurant at (312) 829-3333.

Viaggio Ristorante and Lounge is rated 4.8 stars by 2537 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 47 times today

Order delivery or takeout

Google Map for Viaggio Ristorante and Lounge

1027 W Madison St, Chicago, IL 60607

Dining areas

Additional information

  • Cross street
    Ada
  • Neighborhood
    West Loop
  • Hours of operation
    Sunday 4PM - 8PM Monday 11AM - 10PM Tuesday 11AM - 10PM Wednesday 11AM - 10PM Thursday 11AM - 10PM Friday 11AM - 11PM Saturday 4PM - 11PM
  • Price
    $30 and under
  • Cuisines
    Italian
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Located in the thriving West Loop, just several blocks from the United Center, Viaggio is the ideal location to have dinner before or after a sporting event or concert. Situated just beyond the loop saturated with hotels, theatres and business, Viaggio is close and convenient to get to for those arriving in a cab, walking, taking the bus or driving. <br />- Valet service is available for $12.00<br /><br />- Public Parking directly across the street.<br /><br />- Street parking is also available
  • Public transit
    CTA, Blue Line
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive chef
    Nick Biscaglio
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Counter Seating, Full Bar, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine
  • Phone number
    (312) 829-3333
  • Catering
    Every party is unique, so Viaggio will work with our guests to create a catering package or flexible menu that is specific to your particular event. For menu ideas please see ur website viaggiochicago.com
  • Private party facilities
    We at Viaggio know how good food and good people can make any event unique and memorable. Private parties will be cutomized to tailor any event large or small. Please contact us to begin your special event experience.
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